Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Geography Report

Constant Contact have been in the email marketing game because 1995. Throughout that time, they’ve handled to become one of the most pre-owned email devices on the planet, after Mailchimp.

One thing I saw is that Constant Contact is really typically the leading selection for numerous various other evaluation internet sites. Naturally, I am curious to see if our thorough analysis generates the very same end result.

You could have looked into the Constant Contact testimonials used by customers online, too, and whilst they are quite positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also utilizes our sensible experience and also understanding of lots of various other simple and sophisticated marketing automation tools.

What makes them special is that they’ve added several functions for many years that few of their competitors sport, such as digital product downloads, occasion monitoring, visit organizing and also social campaigns. These all contribute to the diverse list of e-mail alternatives available, along with automations as well as recurring newsletters.

Constant Contact brag a market with around 400 apps and combinations that satisfy also the most niche of products. Yet despite these showy numbers and features, passion in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also check.
Discover below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their prices aren’t the most cost effective, specifically when you take into consideration that their functions just aren’t that advanced. Strategies begin with $9.99/ month, but this only enables 500 subscribers, as well as costs rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full rates guide

Cons and pros


Is Constant Contact the right newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather special in this regard, being one of minority e-mail marketing devices to permit you to manage occasion tickets, invites, as well as enrollments . Remember that this function features its own costs: 5.4% + $0.80 for every ticket offered or deal performed.

Not recommended if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not offer the most innovative automations. While they do offer activated campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll discover that other much more affordable devices offer similar levels of automation– MailerLite as well as Sendinblue.

Rating information


Ease of Use

Typically it’s easy to browse, though a bit dull-looking. You can reach many locations within a number of clicks, though as they’ve added much more capability, some points have actually ended up being a little covert, for instance, automations.

Newsletter Creation


The editor is fast, but light on attributes, particularly in the styling department. Besides that it’s easy to work with.


of course

This is very standard, only allowing you to insert easy introductions or get in touch with information. There is no if/then/else logic available.

Email kinds

Traditional, autoresponders, basic automations, persisting newsletters, A/B testing, occasion registrations, coupons, surveys as well as polls .

Option and Flexibility of Template Designs

Not negative. You can additionally start from scrape, and also utilize a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based on your site’s shades and logo.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify as well as WooCommerce. It likewise creates pre-defined contact segments based upon your customers’ interactions with your on the internet store (e.g. repeat, expired as well as potential clients). Automations based on call triggers (e.g. email opens up, clicks) are additionally available. It’s worth noting that the automations aren’t one of the most adaptable, as you can’t actually incorporate problems and also actions as you can in many other tools.

List Management

You can create sectors from contact activity, checklist membership, contact information, tags, or ecommerce activity. You can additionally create a sector from your get in touch with understandings and tag get in touches with based upon contact area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, as well as it simply provides a summary box, standard field options (which you can not include in) and afterwards a checklist, or listings, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and Analysis

In addition to standard open as well as click records, spam, bounce as well as unsubscribe prices are likewise readily available. You additionally obtain click warm maps, and some useful introduction records such as open and click fads, opens by gadget, % of calls involved, and most effective subject line. You can also compare campaigns. Nonetheless, progressed tracking such as social tracking isn’t readily available.


Below’s where it gets a little bit unshaven. The tool and the website are only available in English. You can select to alter some of the non-editable e-mail areas (e.g. footer and also privacy plan text) to one of 10 languages offered, primarily European. Support as well as the data base is offered in 4 languages. Somewhat complicated, yet a minimum of there’s some initiative to support multilingual customers and audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a device that allows you to preview how e-mails will certainly search for details recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce classification if it takes place again. They have actually a ‘recommended for elimination’ filter readily available to view these, yet do not remove them instantly.



Import/export offered although it’s not as straightforward as it could be– you need to initially make it possible for advanced email permissions under Account Settings.

Storage space offered for data and also photos


All strategies include limitless storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Different degrees of account accessibility


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of integrations as well as apps , nearly 400.

Touchdown Page Builder


This is only offered by means of their type builder, and also it’s very fundamental. Instead, we would certainly advise these totally free touchdown page contractors.

Client Support

3.5/ 5.

There are several channels of support, including online conversation, phone support, a data base as well as community-based support. Nonetheless, I discovered that the conversation and also phone support weren’t constantly available, which was a little aggravating. When I was able to get hold of chat support, however, I did find them to be receptive and valuable . Remember that you’ll need to hire order to cancel your registration, which is quite irritating.

Total ranking.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks the majority of packages. The main concern below, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves state via their website, they are a device for small businesses. And, thus, it’s worth reviewing them on these terms. As discussed above, they certainly have enough of the essentials covered to satisfy most small businesses, and also if it were as easy as that then we would certainly suggest them more highly.

The concern, nowadays, is that there are lots of various other email tools supplying even more than Constant Contact, and also for a whole lot much less cash. This includes not just features, yet additionally customer experience. For the amount you pay with Constant Contact, you could discover on your own making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do get factors for their good deliverability prices, assimilations (particularly social networks assimilations), and also for enabling different access degrees for separate customers. And with current enhancements to automations and also reporting, and also the enhancement of brand-new functions like a internet site home builder, it does resemble they’re making an effort to enhance the item. Yet their absence of advanced attributes makes it difficult to advise them over others at this price factor. (You’ll see we don’t provide them as a excellent Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly declare that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simple method (it only features autoresponders). They also provide robust records as well as evaluation tools. They are even less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing tools on the marketplace. It’s offered in 6 languages and also includes innovative automation options and a integrated CRM.
  • GetResponse is a strong alternative. It features lots of advanced attributes (e.g. a webinar device), uses and also has excellent automations one of the best spam and layout testing tools we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the very best alternatives to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for small organizations, which will be far a lot more cost effective. There are even a lot of excellent complimentary CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for local business. It securely shops your consumer information as well as supplies a safe method to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability examinations.

Despite these flashy numbers and functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their website, they are a tool for small services. The concern, these days, is that there are plenty of other email devices providing also much more than Constant Contact, as well as for a lot less money. For the amount you pay with Constant Contact, you can find yourself using much a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple technique (it just includes autoresponders).

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