Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising and marketing video game considering that 1995. Throughout that time, they’ve handled to become one of the most previously owned e-mail devices on the planet, after Mailchimp.

Something I discovered is that Constant Contact is very usually the leading choice for many other review web sites. Normally, I wonder to see if our detailed analysis generates the same outcome.

You could have had a look at the Constant Contact evaluations provided by individuals online, as well, as well as whilst they are rather positive, they may not give you the whole picture. Our review of Constant Contact is based on a methodical approach and uses our functional experience and also expertise of loads of various other easy as well as advanced advertising automation devices.

What makes them special is that they’ve added several features for many years that few of their competitors sport, such as electronic item downloads, occasion monitoring, consultation organizing and social projects. These all add to the diverse listing of email alternatives readily available, along with automations as well as recurring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that deal with even one of the most particular niche of products. Yet despite these flashy numbers and attributes, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Enough reason for us to take a closer check out Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is guided towards local business, yet their rates aren’t one of the most cost effective, particularly when you think about that their features simply aren’t that advanced. Strategies start from $9.99/ month, yet this only permits 500 customers, and also costs increase rather sharply afterwards.

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> Find out more about Constant Contact’s strategies in our complete prices overview

Cons and also pros


Is Constant Contact the best e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being just one of the few email advertising tools to enable you to take care of event enrollments, tickets, as well as invites . Keep in mind that this function comes with its own charges: 5.4% + $0.80 for every ticket sold or deal carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply one of the most innovative automations. While they do use caused campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll locate that other much less expensive tools supply comparable degrees of automation– MailerLite and Sendinblue.

Ranking details


Alleviate of Use

Generally it’s very easy to browse, though a bit dull-looking. You can get to a lot of areas within a number of clicks, though as they’ve included more performance, some points have actually come to be a little covert, for instance, automations.

E-newsletter Creation


The editor is fast, however light on features, especially in the designing department. Aside from that it’s simple to deal with.



This is very standard, only enabling you to put basic introductions or contact details. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, standard automations, reoccuring newsletters, A/B testing, occasion registrations, studies, polls as well as coupons .

Choice as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to pick from, with varying levels of top quality (some are suitable, while others look a little standard and outdated). You can also go back to square one, and use a useful function called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart advocate Shopify and also WooCommerce. It also generates pre-defined contact sections based on your consumers’ interactions with your on the internet shop (e.g. repeat, expired and also possible clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not truly integrate conditions as well as activities as you can in several various other tools.

List Management

You can develop sections from call activity, list membership, call details, tags, or ecommerce activity. You can additionally develop a sector from your contact understandings and also tag calls based upon get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and it simply offers a summary box, basic field choices (which you can’t contribute to) and then a checklist, or listings, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, reaching one of the most preferred e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports as well as Analysis

In addition to standard open and click records, spam, bounce and also unsubscribe prices are likewise offered. You likewise obtain click warm maps, as well as some helpful overview reports such as open as well as click patterns, opens up by device, % of get in touches with engaged, and the majority of effective subject line.


The website as well as the device are just readily available in English. You can pick to change some of the non-editable email sections (e.g. footer as well as privacy plan text) to one of 10 languages available, mostly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a attribute to inspect the e-mail for errors ( missing out on web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that permits you to preview how emails will certainly search for particular receivers, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on short-lived hold for 15 days, and then feel bitter. If it happens once again, they are moved right into a put on hold bounce classification. They have a ‘recommended for removal’ filter available to watch these, but do not remove them instantly.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to initially enable advanced e-mail consents under Account Settings.

Storage offered for photos and data


All plans come with unrestricted storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account access

of course

The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of apps as well as combinations , almost 400.

Touchdown Page Builder


This is just offered via their kind builder, and it’s extremely fundamental. Rather, we would certainly suggest these complimentary touchdown page builders.

Customer Support

3.5/ 5.

There are numerous channels of assistance, including online conversation, phone support, a data base and also community-based assistance. I found that the chat and also phone assistance weren’t always offered, which was a little irritating. When I was able to get hold of conversation assistance, nevertheless, I did discover them to be helpful and responsive . Bear in mind that you’ll need to call in order to terminate your subscription, which is rather bothersome.

General score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The major issue below, though, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate via their site, they are a device for small businesses. And also, therefore, it’s worth reviewing them on these terms. As discussed above, they definitely have sufficient of the fundamentals covered to please most local business, as well as if it were as easy as that after that we would certainly suggest them more very.

The concern, these days, is that there are a lot of other e-mail tools providing even more than Constant Contact, and for a great deal less cash. This consists of not only includes, however also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using far more effective tools such as ActiveCampaign as well as GetResponse.

And with current enhancements to automations and also reporting, and also the enhancement of new features like a website building contractor, it does look like they’re making an initiative to improve the product. Their lack of innovative features makes it difficult to advise them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly assert that there may be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplified strategy (it just includes autoresponders). They likewise provide durable records and analysis tools. They are also cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising and marketing tools on the market. It’s readily available in 6 languages and also comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid choice. It features several advanced features (e.g. a webinar tool), has superb automations and uses among the best spam and layout testing tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough guide with the best alternatives to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which e-newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be a lot better off taking a appearance at any of these CRMs for tiny businesses, which will be much more economical. There are even plenty of excellent free CRMs to pick from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for local business. It safely stores your client data as well as supplies a protected means to manage your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for small services. The issue, these days, is that there are lots of other e-mail devices using also more than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you might find on your own using much more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders).

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