Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Inc Email Contact Customer Service

Constant Contact have actually remained in the e-mail marketing game because 1995. Throughout that time, they’ve handled to turn into one of one of the most used e-mail tools on the planet, after Mailchimp.

One thing I saw is that Constant Contact is extremely commonly the leading selection for several various other testimonial websites. Naturally, I wonder to see if our thorough evaluation produces the same end result.

You may have taken a look at the Constant Contact evaluations offered by individuals online, as well, and also whilst they are pretty positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical approach as well as utilizes our sensible experience and also understanding of lots of other basic as well as sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve included numerous attributes over the years that few of their rivals sporting activity, such as digital product downloads, occasion monitoring, visit organizing and also social projects. These all contribute to the diverse list of email choices offered, in addition to automations and also recurring e-newsletters.

Constant Contact brag a marketplace with around 400 apps as well as combinations that cater to even one of the most niche of items. Yet in spite of these fancy numbers and also functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins and examine.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small companies, however their rates aren’t the most budget-friendly, particularly when you think about that their features just aren’t that progressed. Strategies start from $9.99/ month, yet this just permits 500 clients, and also prices climb quite dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our full rates overview

Cons and pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite distinct in this regard, being one of the few email advertising and marketing tools to enable you to take care of event enrollments, invites, and tickets . Remember that this feature includes its very own fees: 5.4% + $0.80 for every ticket offered or purchase conducted.

Not recommended if:

You require innovative automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t supply the most advanced automations. While they do use caused projects, autoresponders and abandoned cart projects (for Shopify only), you’ll discover that various other much less expensive devices provide comparable levels of automation– MailerLite as well as Sendinblue.

Score information


Reduce of Use

Typically it’s very easy to navigate, though a little bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve included much more performance, some things have come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is fast, yet light on features, specifically in the styling division. In addition to that it’s very easy to work with.



This is extremely fundamental, just permitting you to put simple introductions or contact details. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, basic automations, persisting e-newsletters, A/B screening, occasion enrollments, surveys, polls and also promo codes .

Choice as well as Flexibility of Template Designs

Okay. There are around 200 (!) themes to pick from, with varying degrees of quality (some are good, while others look a little fundamental and also outdated). You can additionally start from scratch, and utilize a useful function called ‘Brand your email’ to auto-generate a theme based on your internet site’s shades and also logo.

Email Marketing Automation

They provide autoresponders and also deserted cart advocate Shopify and also WooCommerce. It also produces pre-defined contact sections based on your consumers’ communications with your online shop (e.g. repeat, expired and possible consumers). Automations based upon contact triggers (e.g. email opens, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not actually integrate problems as well as actions as you can in lots of other tools.

Checklist Management

You can produce sections from call activity, list membership, call information, tags, or ecommerce task. You can also create a segment from your get in touch with insights and tag get in touches with based upon get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, and also it just offers a summary box, standard field choices (which you can not include in) and afterwards a checklist, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform also terribly, reaching the most prominent e-mail providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Reports and also Analysis

Along with conventional open and also click reports, spam, bounce and unsubscribe rates are additionally offered. You also obtain click warmth maps, and some helpful overview records such as open and also click fads, opens up by gadget, % of calls engaged, and also many effective subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t available.


The website and the device are just available in English. You can choose to change some of the non-editable e-mail sections (e.g. footer and privacy plan message) to one of 10 languages available, mainly European.

Further Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nonetheless, there is a function to examine the email for errors (missing web links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that allows you to preview exactly how emails will certainly search for details receivers, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and after that dislike. If it happens again, they are relocated right into a suspended bounce category. They have actually a ‘ suggested for elimination’ filter readily available to view these, but do not remove them immediately.



Import/export available although it’s not as uncomplicated as it could be– you need to first make it possible for innovative e-mail consents under Account Settings.

Storage available for information as well as images


All strategies feature endless storage.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a enormous quantity of applications as well as integrations , almost 400.

Landing Page Builder

of course

This is just offered through their kind contractor, and it’s really standard. Rather, we would certainly advise these free touchdown web page home builders.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of live chat, phone support, a data base as well as community-based assistance. However, I located that the chat as well as phone support weren’t constantly available, which was a little discouraging. When I was able to get hold of chat support, nevertheless, I did discover them to be responsive and also valuable . Keep in mind that you’ll need to call order to terminate your membership, which is pretty bothersome.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The primary issue right here, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves state with their website, they are a device for local business. As well as, thus, it’s worth assessing them on these terms. As pointed out above, they absolutely have enough of the basics covered to please most small businesses, as well as if it were as straightforward as that after that we would certainly suggest them a lot more highly.

The concern, nowadays, is that there are lots of various other email tools using much more than Constant Contact, as well as for a lot much less money. This consists of not just features, yet also individual experience. For the amount you pay with Constant Contact, you might locate yourself utilizing a lot extra powerful devices such as ActiveCampaign and also GetResponse.

They do get factors for their respectable deliverability prices, integrations (particularly social networks integrations), and also for permitting various access levels for different customers. As well as with recent enhancements to automations as well as coverage, as well as the addition of new features like a internet site contractor, it does look like they’re making an initiative to boost the product. But their absence of advanced attributes makes it difficult to suggest them over others at this price factor. (You’ll see we do not detail them as a great Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They additionally provide robust records and analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email advertising and marketing devices on the market. It’s available in 6 languages and includes innovative automation options and also a integrated CRM.
  • GetResponse is a solid choice. It features several innovative functions (e.g. a webinar device), supplies as well as has superb automations one of the very best spam and also layout screening tools we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive guide with the most effective alternatives to Constant Contact, check it out below. You can also try our Smart Finder to see which e-newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. However, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for small companies, which will certainly be even more budget friendly. There are even a lot of exceptional free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to terminate your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software application for small businesses. It securely stores your customer information and also offers a safe and secure means to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Regardless of these flashy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for small businesses. The problem, these days, is that there are lots of other e-mail devices supplying even a lot more than Constant Contact, as well as for a whole lot much less cash. For the quantity you pay with Constant Contact, you might find yourself using a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified approach (it only features autoresponders).

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