Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing video game since 1995. During that time, they’ve handled to turn into one of the most pre-owned email tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is very often the leading option for lots of various other review websites. Normally, I wonder to see if our thorough evaluation creates the same end result.

You may have taken a look at the Constant Contact reviews provided by users online, too, as well as whilst they are rather positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy and also uses our functional experience and knowledge of loads of various other straightforward as well as innovative advertising and marketing automation devices.

What makes them special is that they’ve added several features throughout the years that few of their competitors sporting activity, such as digital product downloads, event monitoring, appointment scheduling as well as social projects. These all add to the diverse list of e-mail options available, along with automations as well as recurring newsletters.

Constant Contact boast a industry with around 400 apps and combinations that deal with also one of the most specific niche of items. In spite of these flashy numbers and functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins and also inspect.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their costs aren’t the most economical, especially when you consider that their attributes simply aren’t that advanced. Strategies begin with $9.99/ month, but this just permits 500 customers, and costs increase rather sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete rates overview

Pros and Cons


Is Constant Contact the appropriate newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being among minority email advertising and marketing devices to allow you to manage occasion tickets, invitations, and registrations . Remember that this attribute features its own costs: 5.4% + $0.80 for each ticket sold or transaction carried out.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t use one of the most advanced automations. While they do provide activated campaigns, autoresponders as well as deserted cart projects (for Shopify just), you’ll find that more affordable tools provide comparable degrees of automation– MailerLite and Sendinblue, for instance.

Ranking details


Alleviate of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added more performance, some points have come to be a little covert, for example, automations.

Newsletter Creation


The editor is quickly, however light on attributes, specifically in the styling department. In addition to that it’s easy to collaborate with.



This is very basic, just allowing you to insert easy greetings or contact details. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, occasion registrations, polls, vouchers and also studies .

Option and also Flexibility of Template Designs

Not bad. There are about 200 (!) templates to select from, with differing levels of high quality (some are suitable, while others look a little standard as well as dated). You can additionally go back to square one, and make use of a handy feature called ‘Brand your e-mail’ to auto-generate a theme based upon your website’s colors and logo design.

Email Marketing Automation

It also produces pre-defined contact segments based on your clients’ interactions with your on-line shop (e.g. repeat, lapsed and prospective consumers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally readily available.

Listing Management

You can create sections from call task, list membership, get in touch with details, tags, or ecommerce activity. You can also produce a segment from your contact understandings and tag get in touches with based on get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and it simply uses a summary box, fundamental field options (which you can not include in) and then a checklist, or listings, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not do also terribly, getting to the most popular email carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

Along with conventional open and click records, spam, bounce and unsubscribe prices are likewise offered. You additionally obtain click warmth maps, and also some helpful overview reports such as open and click patterns, opens by gadget, % of get in touches with involved, and also the majority of successful subject line. You can likewise contrast campaigns. Progressed tracking such as social tracking isn’t available.


The device and also the website are only available in English. You can select to transform some of the non-editable email areas (e.g. footer as well as personal privacy plan message) to one of 10 languages offered, primarily European.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a feature to examine the email for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s likewise a tool that allows you to sneak peek exactly how e-mails will certainly try to find certain receivers, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards frown at. If it happens again, they are relocated into a put on hold bounce category. They have actually a ‘recommended for elimination’ filter offered to see these, but don’t remove them immediately.



Import/export readily available although it’s not as simple as it could be– you need to first enable advanced email consents under Account Settings.

Storage space readily available for photos and information


All strategies include unrestricted storage.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Different degrees of account accessibility

of course

The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial quantity of combinations and also apps , practically 400.

Touchdown Page Builder


This is just readily available using their type contractor, and it’s really fundamental. Rather, we would certainly suggest these free touchdown web page building contractors.

Customer Support

3.5/ 5.

There are numerous networks of support, including live chat, phone assistance, a data base and community-based assistance. Nonetheless, I found that the chat and phone assistance weren’t always readily available, which was a little discouraging. When I was able to get hold of chat support, nonetheless, I did locate them to be valuable and also responsive . Remember that you’ll require to contact order to terminate your membership, which is pretty annoying.

Overall rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of packages. The major concern below, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves state with their website, they are a tool for small companies. And also, because of this, it’s worth assessing them on these terms. As pointed out above, they most definitely have sufficient of the essentials covered to please most local business, and also if it were as basic as that after that we ‘d suggest them extra highly.

The issue, nowadays, is that there are plenty of various other email tools providing much more than Constant Contact, and for a lot much less money. This consists of not only features, however likewise individual experience. In fact, for the amount you pay with Constant Contact, you might find yourself using much more effective devices such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and coverage, and also the addition of new attributes like a site building contractor, it does look like they’re making an initiative to boost the item. Their absence of innovative functions makes it difficult to recommend them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly declare that there may be various other interests at play there.

Attempt Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simple method (it just includes autoresponders). They also offer durable reports and also evaluation devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email advertising and marketing tools on the marketplace. It’s readily available in 6 languages and comes with sophisticated automation options and also a built-in CRM.
  • GetResponse is a solid alternative. It features many advanced attributes (e.g. a webinar device), has excellent automations as well as uses one of the most effective spam as well as design testing devices we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the most effective alternatives to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to get into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be a lot better off taking a look at any of these CRMs for little businesses, which will certainly be far extra affordable. There are also a lot of superb cost-free CRMs to choose from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for local business. It safely stores your client data and also supplies a secure way to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability examinations.

Despite these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for tiny organizations. The concern, these days, is that there are plenty of various other email tools using also much more than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you can find yourself making use of much more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders).

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