Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail marketing game considering that 1995. During that time, they’ve taken care of to turn into one of the most previously owned email tools in the world, after Mailchimp.

Something I saw is that Constant Contact is really frequently the leading selection for many other review websites. Normally, I wonder to see if our thorough analysis generates the same outcome.

You might have checked out the Constant Contact testimonials offered by users online, too, as well as whilst they are rather positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a systematic approach and also uses our useful experience and also knowledge of lots of various other straightforward and advanced marketing automation tools.

What makes them special is that they’ve included several functions throughout the years that few of their rivals sport, such as electronic product downloads, occasion management, visit organizing and also social campaigns. These all include in the diverse list of e-mail choices offered, along with automations as well as repeating newsletters.

Constant Contact boast a market with around 400 applications as well as integrations that satisfy even the most niche of products. Yet despite these showy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s outs & ins as well as inspect if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards local business, however their costs aren’t the most affordable, particularly when you take into consideration that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, yet this only allows for 500 customers, and also rates climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full rates guide

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather unique hereof, being one of the few email advertising and marketing tools to allow you to manage event registrations, invites, and tickets . Keep in mind that this attribute includes its very own fees: 5.4% + $0.80 for each and every ticket marketed or purchase conducted.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not use the most sophisticated automations. While they do supply caused campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that much cheaper devices use comparable degrees of automation– MailerLite and also Sendinblue, for example.

Ranking details


Ease of Use

Generally it’s simple to browse, though a little bit dull-looking. You can get to many locations within a number of clicks, though as they’ve included more performance, some things have come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is quickly, yet light on functions, particularly in the designing division. Besides that it’s very easy to deal with.



This is really fundamental, just enabling you to put straightforward greetings or get in touch with information. There is no if/then/else logic offered.

Email kinds

Classic, autoresponders, standard automations, recurring newsletters, A/B testing, event enrollments, coupons, studies as well as polls .

Selection as well as Flexibility of Template Designs

Not poor. You can also begin from scrape, as well as make use of a handy attribute called ‘Brand your email’ to auto-generate a theme based on your web site’s colors as well as logo design.

Email Marketing Automation

They use autoresponders and deserted cart advocate Shopify and also WooCommerce. It also produces pre-defined get in touch with sectors based on your clients’ interactions with your on the internet shop (e.g. repeat, lapsed as well as possible consumers). Automations based upon get in touch with triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most adaptable, as you can not really combine problems and activities as you can in many various other tools.

Checklist Management

You can develop sections from get in touch with activity, listing subscription, get in touch with details, tags, or ecommerce activity. You can also develop a segment from your get in touch with understandings and also tag get in touches with based upon call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, as well as it merely supplies a summary box, basic field alternatives (which you can’t add to) and afterwards a checklist, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, reaching the most popular e-mail providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

In enhancement to basic open and click records, spam, bounce and also unsubscribe rates are likewise readily available. You additionally get click warm maps, and some beneficial summary reports such as open and also click fads, opens up by tool, % of get in touches with involved, and the majority of successful subject line.


Here’s where it obtains a bit hairy. The website as well as the tool are only available in English. You can select to transform a few of the non-editable e-mail sections (e.g. footer and also personal privacy policy message) to among 10 languages readily available, mainly European. Support and the knowledge base is available in 4 languages. A little complicated, yet at least there’s some initiative to sustain multilingual customers and also audiences.

More Features

Spam- and also Design-Testing

Spam testing isn’t offered, nonetheless, there is a attribute to inspect the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that enables you to preview just how emails will certainly look for specific recipients, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on short-term hold for 15 days, and afterwards frown at. They are moved right into a put on hold bounce category if it occurs once more. They have a ‘ advised for elimination’ filter offered to see these, however don’t remove them instantly.



Import/export available although it’s not as straightforward as maybe– you need to first make it possible for innovative email permissions under Account Settings.

Storage space offered for photos and also data


All plans include limitless storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various levels of account accessibility


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of applications as well as integrations , almost 400.

Touchdown Page Builder

of course

This is only readily available through their kind building contractor, and it’s extremely standard. Rather, we would certainly suggest these totally free touchdown web page contractors.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, including live chat, phone assistance, a data base as well as community-based assistance. Nonetheless, I located that the chat and phone assistance weren’t constantly offered, which was a little discouraging. When I was able to get hold of chat support, however, I did discover them to be responsive and also useful . Keep in mind that you’ll need to employ order to cancel your registration, which is rather bothersome.

General rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of the boxes. The major problem below, however, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves repeat via their website, they are a tool for small businesses. And, thus, it’s worth assessing them on these terms. As stated over, they certainly have sufficient of the basics covered to please most small companies, as well as if it were as straightforward as that then we would certainly recommend them a lot more extremely.

The concern, these days, is that there are plenty of other e-mail tools using a lot more than Constant Contact, as well as for a great deal less money. This includes not only includes, yet additionally customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself utilizing far more powerful devices such as ActiveCampaign and also GetResponse.

And with recent improvements to automations and coverage, and also the enhancement of brand-new functions like a site contractor, it does look like they’re making an effort to improve the product. Their lack of advanced features makes it tough to recommend them over others at this cost factor.

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there could be other rate of interests at play there.

Try Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplified technique (it just features autoresponders). They additionally supply durable records and also evaluation tools. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising tools on the marketplace. It’s offered in 6 languages and also includes advanced automation choices and a integrated CRM.
  • GetResponse is a solid alternative. It comes with many sophisticated attributes (e.g. a webinar device), has exceptional automations as well as provides one of the most effective spam and style screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for little services, which will be far much more cost effective. There are also a lot of exceptional free CRMs to choose from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software application for small businesses. It safely shops your consumer data and provides a safe and secure means to manage your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Despite these showy numbers and functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their site, they are a device for tiny organizations. The problem, these days, is that there are lots of various other email tools providing even extra than Constant Contact, and also for a whole lot much less money. For the amount you pay with Constant Contact, you can discover on your own making use of much more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplistic strategy (it only includes autoresponders).

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