Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Kogin

Constant Contact have actually been in the e-mail marketing video game because 1995. Throughout that time, they’ve handled to turn into one of one of the most used email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is very typically the top option for several other review sites. Normally, I am curious to see if our thorough evaluation produces the very same end result.

You might have had a look at the Constant Contact reviews supplied by individuals online, too, as well as whilst they are quite favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy and utilizes our sensible experience as well as knowledge of lots of various other basic as well as innovative marketing automation devices.

What makes them special is that they’ve included several features for many years that few of their rivals sport, such as electronic item downloads, event monitoring, visit organizing as well as social campaigns. These all add to the diverse checklist of email choices readily available, in addition to automations and reoccuring newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that cater to also one of the most niche of items. Yet despite these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a more detailed consider Constant Contact’s ins & outs and inspect if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed towards small companies, however their prices aren’t one of the most budget friendly, particularly when you think about that their functions just aren’t that advanced. Plans start from $9.99/ month, however this only allows for 500 customers, as well as prices rise quite sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our total rates overview

Pros and also Cons


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run events:

Constant Contact is quite unique hereof, being just one of minority email marketing tools to permit you to handle occasion enrollments, invitations, and tickets . Remember that this function features its very own fees: 5.4% + $0.80 for every ticket marketed or purchase carried out.

Not suggested if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact does not offer the most advanced automations. While they do provide activated campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll find that various other much less costly devices provide similar levels of automation– MailerLite and Sendinblue.

Score details


Relieve of Use

Normally it’s simple to navigate, though a bit dull-looking. You can get to most places within a number of clicks, though as they’ve added extra functionality, some things have become a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, but light on features, particularly in the styling division. Apart from that it’s very easy to collaborate with.



This is very standard, only allowing you to put straightforward introductions or get in touch with information. There is no if/then/else reasoning available.

Email kinds

Traditional, autoresponders, standard automations, persisting e-newsletters, A/B testing, occasion enrollments, surveys, promo codes and surveys .

Choice as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to pick from, with differing degrees of top quality (some are respectable, while others look a little basic as well as outdated). You can also go back to square one, as well as utilize a handy feature called ‘Brand your e-mail’ to auto-generate a template based upon your website’s shades as well as logo design.

Email Marketing Automation

They supply autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It additionally produces pre-defined get in touch with sectors based upon your consumers’ interactions with your on the internet shop (e.g. repeat, expired and also prospective consumers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are also available. It’s worth noting that the automations aren’t the most flexible, as you can not really integrate conditions as well as activities as you can in many other tools.

Listing Management

You can create segments from call activity, list membership, get in touch with details, tags, or ecommerce activity. You can additionally create a section from your call insights as well as tag get in touches with based upon contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, as well as it merely supplies a description box, standard area alternatives (which you can’t include in) and afterwards a listing, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not do as well badly, reaching the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and also Analysis

In addition to basic open and also click records, spam, bounce and unsubscribe rates are additionally readily available. You likewise get click warmth maps, as well as some beneficial introduction reports such as open as well as click patterns, opens up by tool, % of calls engaged, as well as a lot of successful subject line.


Right here’s where it obtains a bit hairy. The website and the device are just offered in English. You can pick to transform a few of the non-editable e-mail areas (e.g. footer and personal privacy policy message) to one of 10 languages readily available, primarily European. Support and also the data base is available in 4 languages. A little confusing, but at the very least there’s some effort to support multilingual individuals and audiences.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t offered, however, there is a function to check the email for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that allows you to preview just how emails will certainly try to find particular receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and afterwards frown at. They are moved into a suspended bounce classification if it occurs once again. They have actually a ‘recommended for removal’ filter offered to see these, however do not eliminate them immediately.


of course

Import/export available although it’s not as straightforward as maybe– you need to initially make it possible for innovative email consents under Account Settings.

Storage space offered for photos as well as data


All plans come with unrestricted storage.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of combinations and also apps , virtually 400.

Touchdown Page Builder


This is just offered by means of their kind builder, and also it’s extremely standard. Instead, we ‘d advise these cost-free touchdown page contractors.

Customer Support

3.5/ 5.

There are a number of channels of assistance, including live conversation, phone assistance, a knowledge base and community-based assistance. I located that the chat and also phone assistance weren’t always available, which was a little irritating.

General score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of packages. The main issue below, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat via their website, they are a tool for small companies. As well as, therefore, it’s worth reviewing them on these terms. As pointed out above, they most definitely have enough of the essentials covered to satisfy most small companies, as well as if it were as straightforward as that after that we would certainly recommend them more highly.

The concern, these days, is that there are plenty of other e-mail devices offering even more than Constant Contact, and for a lot less money. This includes not only includes, but additionally customer experience. In fact, for the amount you pay with Constant Contact, you can find yourself utilizing much more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up factors for their decent deliverability prices, assimilations (particularly social media sites combinations), and for enabling different access levels for separate users. And with current enhancements to automations as well as reporting, as well as the enhancement of brand-new attributes like a site building contractor, it does look like they’re making an effort to enhance the product. Their absence of sophisticated features makes it tough to recommend them over others at this rate factor. (You’ll see we don’t provide them as a excellent Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly declare that there might be various other interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simple approach (it only includes autoresponders). They likewise provide robust reports as well as evaluation devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email advertising and marketing devices on the market. It’s available in 6 languages and also comes with sophisticated automation choices and a integrated CRM.
  • GetResponse is a strong option. It comes with several sophisticated functions (e.g. a webinar device), has excellent automations and supplies one of the best spam as well as style testing tools we’ve ever before utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth overview with the very best alternatives to Constant Contact, check it out right here. You can additionally try our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for local business, which will be much more budget friendly. There are also plenty of outstanding complimentary CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software application for local business. It securely stores your customer data and also uses a safe and secure method to handle your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

Regardless of these showy numbers and attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for small companies. The concern, these days, is that there are plenty of other email devices supplying even extra than Constant Contact, and for a lot much less money. For the quantity you pay with Constant Contact, you might discover yourself making use of much a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplistic approach (it just features autoresponders).

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