Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email marketing video game since 1995. During that time, they’ve taken care of to turn into one of one of the most used email devices on the planet, after Mailchimp.

Something I observed is that Constant Contact is very often the leading option for many other evaluation sites. Naturally, I am curious to see if our comprehensive analysis produces the very same result.

You might have taken a look at the Constant Contact testimonials provided by users online, too, as well as whilst they are pretty favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical method and also uses our useful experience as well as expertise of loads of other basic and sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added several features for many years that few of their competitors sporting activity, such as digital item downloads, event management, appointment scheduling as well as social projects. These all add to the diverse listing of email alternatives offered, in addition to automations and reoccuring newsletters.

Constant Contact brag a market with around 400 applications and also combinations that satisfy even the most niche of products. Yet despite these showy numbers as well as attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better consider Constant Contact’s ins & outs and inspect if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided towards local business, but their costs aren’t the most affordable, especially when you take into consideration that their attributes just aren’t that progressed. Strategies start from $9.99/ month, but this just allows for 500 clients, as well as costs climb pretty greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total rates guide

Cons as well as pros


Is Constant Contact the best newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite special in this regard, being one of minority email advertising tools to allow you to manage occasion tickets, enrollments, and also invitations . Remember that this attribute includes its very own fees: 5.4% + $0.80 for each ticket offered or transaction performed.

Not suggested if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t supply the most innovative automations. While they do provide triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll find that other much less expensive tools use similar degrees of automation– MailerLite as well as Sendinblue.

Ranking details


Alleviate of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve added a lot more capability, some points have come to be a little covert, for instance, automations.

Newsletter Creation


The editor is fast, however light on attributes, specifically in the styling department. In addition to that it’s easy to work with.



This is very basic, just allowing you to put simple introductions or call information. There is no if/then/else reasoning offered.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B screening, occasion registrations, studies, polls as well as discount coupons .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) themes to select from, with differing levels of top quality (some are respectable, while others look a little basic and also dated). You can also go back to square one, and also make use of a helpful attribute called ‘Brand your e-mail’ to auto-generate a theme based on your site’s shades as well as logo design.

Email Marketing Automation

It likewise creates pre-defined contact sections based on your customers’ communications with your on the internet shop (e.g. repeat, expired and prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are likewise readily available.

Checklist Management

You can develop segments from get in touch with activity, checklist membership, call details, tags, or ecommerce task. You can additionally develop a sector from your call insights as well as tag calls based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, and also it just uses a summary box, standard area options (which you can’t contribute to) and then a list, or listings, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out as well severely, reaching the most prominent email carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports as well as Analysis

In addition to common open and click records, spam, bounce and unsubscribe prices are likewise offered. You additionally get click warm maps, and also some useful summary records such as open and also click fads, opens up by tool, % of get in touches with involved, as well as most successful subject line.


Below’s where it gets a bit hirsute. The tool and also the website are just available in English. You can select to change some of the non-editable e-mail areas (e.g. footer and also personal privacy policy message) to one of 10 languages readily available, mostly European. Assistance and also the knowledge base is readily available in 4 languages. Somewhat complicated, however a minimum of there’s some effort to support multilingual individuals and also audiences.

More Features

Spam- and also Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to inspect the e-mail for mistakes (missing web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that enables you to preview exactly how e-mails will look for details receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and afterwards feel bitter. They are relocated right into a put on hold bounce category if it occurs once more. They have actually a ‘ advised for removal’ filter offered to view these, but don’t eliminate them automatically.


of course

Import/export available although it’s not as straightforward as maybe– you require to initially make it possible for advanced email consents under Account Settings.

Storage space readily available for photos and also data


All strategies come with limitless storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various levels of account gain access to


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive amount of applications as well as combinations , practically 400.

Touchdown Page Builder


This is just offered by means of their form contractor, and also it’s really standard. Instead, we would certainly suggest these complimentary touchdown page building contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online chat, phone assistance, a knowledge base and community-based support. However, I discovered that the chat as well as phone support weren’t always readily available, which was a little frustrating. When I was able to acquire chat support, nonetheless, I did locate them to be useful as well as receptive . Bear in mind that you’ll need to contact order to terminate your subscription, which is rather aggravating.

General score.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of packages. The main problem below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for small businesses. And also, thus, it’s worth evaluating them on these terms. As mentioned above, they absolutely have enough of the essentials covered to satisfy most local business, and if it were as simple as that then we ‘d recommend them a lot more highly.

The problem, these days, is that there are lots of other e-mail devices offering even more than Constant Contact, and for a lot less cash. This includes not only features, yet likewise individual experience. For the quantity you pay with Constant Contact, you could discover yourself making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

And with recent enhancements to automations as well as coverage, and the enhancement of brand-new features like a web site builder, it does look like they’re making an initiative to boost the item. Their absence of sophisticated features makes it difficult to suggest them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly claim that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic technique (it just features autoresponders). They likewise use durable records as well as analysis tools. They are also less costly than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising and marketing tools on the market. It’s available in 6 languages and includes sophisticated automation options and a integrated CRM.
  • GetResponse is a solid option. It includes numerous advanced functions (e.g. a webinar device), provides as well as has exceptional automations one of the very best spam as well as layout testing tools we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to enter into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be a lot better off taking a appearance at any of these CRMs for small organizations, which will certainly be far extra economical. There are also lots of superb free CRMs to select from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software for small businesses. It securely stores your client data and provides a safe method to handle your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers and features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a device for little businesses. The concern, these days, is that there are plenty of various other email tools offering even more than Constant Contact, and for a lot less cash. For the amount you pay with Constant Contact, you might discover yourself using a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple technique (it just includes autoresponders).

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