Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising and marketing video game considering that 1995. Throughout that time, they’ve taken care of to become one of one of the most pre-owned e-mail tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely frequently the leading selection for several various other evaluation websites. Naturally, I am curious to see if our thorough evaluation creates the exact same outcome.

You might have had a look at the Constant Contact testimonials provided by individuals online, as well, as well as whilst they are pretty favorable, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic method and utilizes our functional experience and understanding of dozens of various other easy as well as advanced advertising and marketing automation tools.

What makes them unique is that they’ve added a number of features over the years that few of their rivals sport, such as electronic item downloads, occasion management, appointment organizing and social projects. These all add to the diverse listing of e-mail choices readily available, along with automations as well as repeating e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also assimilations that accommodate also one of the most niche of products. Yet despite these showy numbers and attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a better check out Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is directed towards small companies, however their prices aren’t one of the most budget-friendly, specifically when you take into consideration that their attributes simply aren’t that progressed. Plans begin with $9.99/ month, yet this just allows for 500 clients, and also costs climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete prices guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is quite unique in this regard, being among the few e-mail advertising and marketing devices to allow you to manage event enrollments, tickets, and invitations . Remember that this feature features its very own costs: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t supply the most sophisticated automations. While they do provide activated campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that various other much more affordable devices offer comparable degrees of automation– MailerLite as well as Sendinblue.

Ranking information


Relieve of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can reach most locations within a number of clicks, though as they’ve added extra functionality, some things have come to be a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, especially in the styling division. Aside from that it’s easy to deal with.


of course

This is really basic, only enabling you to insert simple introductions or get in touch with details. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, basic automations, recurring e-newsletters, A/B screening, occasion registrations, polls, coupons and surveys .

Option as well as Flexibility of Template Designs

Not poor. You can likewise start from scrape, and use a useful function called ‘Brand your email’ to auto-generate a layout based on your web site’s colors and also logo design.

Email Marketing Automation

It also produces pre-defined call sectors based on your consumers’ interactions with your on-line store (e.g. repeat, lapsed and potential consumers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally offered.

Checklist Management

You can develop segments from get in touch with activity, listing subscription, contact information, tags, or ecommerce activity. You can additionally create a segment from your contact insights and tag contacts based upon get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, as well as it simply provides a summary box, fundamental area choices (which you can’t contribute to) and after that a list, or checklists, that individuals can check to be added to.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, reaching the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In addition to standard open and also click records, spam, bounce and also unsubscribe prices are additionally available. You additionally obtain click warm maps, as well as some useful overview records such as open as well as click patterns, opens up by device, % of get in touches with involved, and also a lot of successful subject line. You can also contrast campaigns. However, advanced tracking such as social tracking isn’t readily available.


Below’s where it obtains a bit hirsute. The site as well as the tool are just available in English. You can choose to alter several of the non-editable e-mail areas (e.g. footer and privacy plan text) to among 10 languages readily available, mostly European. Assistance and the data base is readily available in 4 languages. A little confusing, however at least there’s some initiative to support multilingual customers and also audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to examine the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a device that allows you to preview just how e-mails will certainly look for certain receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are put on short-lived hold for 15 days, and afterwards feel bitter. They are moved into a suspended bounce classification if it happens once again. They have a ‘ suggested for elimination’ filter available to see these, but don’t remove them instantly.



Import/export available although it’s not as simple as it could be– you require to first make it possible for innovative email authorizations under Account Settings.

Storage readily available for photos and also data


All strategies include unrestricted storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Various levels of account gain access to


The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a substantial amount of integrations as well as applications , almost 400.

Touchdown Page Builder

of course

This is just readily available by means of their type contractor, and it’s very basic. Instead, we would certainly suggest these totally free landing web page contractors.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of online chat, phone assistance, a understanding base and community-based assistance. I discovered that the chat as well as phone assistance weren’t always available, which was a little aggravating.

General rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of packages. The main issue below, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves repeat with their site, they are a device for small businesses. And, because of this, it’s worth assessing them on these terms. As stated above, they definitely have enough of the fundamentals covered to satisfy most local business, and if it were as straightforward as that after that we ‘d advise them much more highly.

The problem, nowadays, is that there are a lot of other e-mail tools using much more than Constant Contact, and for a whole lot much less money. This includes not just includes, however also customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself using much more powerful tools such as ActiveCampaign and also GetResponse.

They do get points for their good deliverability rates, combinations ( specifically social media combinations), and for permitting various accessibility levels for different users. And with recent enhancements to automations and reporting, as well as the addition of new functions like a web site builder, it does resemble they’re making an effort to boost the product. Yet their absence of advanced features makes it tough to advise them over others at this rate point. (You’ll see we do not list them as a great Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly declare that there may be other interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple technique (it just features autoresponders). They additionally use robust reports as well as evaluation tools. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising tools on the marketplace. It’s readily available in 6 languages and includes innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It includes numerous advanced functions (e.g. a webinar tool), has outstanding automations and offers one of the very best spam and layout screening devices we’ve ever utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth overview with the most effective choices to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for tiny services, which will be much much more affordable. There are even a lot of outstanding complimentary CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small companies. It securely stores your customer data as well as offers a secure way to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability tests.

Despite these flashy numbers and attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a device for small companies. The concern, these days, is that there are plenty of other email tools providing even extra than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you can find on your own making use of a lot a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplified method (it only features autoresponders).

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