Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Merge With Survey Monkey

Constant Contact have actually been in the e-mail marketing video game since 1995. During that time, they’ve taken care of to become one of one of the most previously owned e-mail devices on the planet, after Mailchimp.

One point I noticed is that Constant Contact is really often the top selection for lots of other review internet sites. Naturally, I am curious to see if our in-depth analysis creates the very same result.

You could have taken a look at the Constant Contact reviews provided by individuals online, too, and also whilst they are pretty positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic strategy and also utilizes our sensible experience and expertise of loads of other basic and innovative advertising automation tools.

What makes them unique is that they’ve added a number of functions for many years that few of their competitors sport, such as digital product downloads, occasion administration, visit organizing and also social campaigns. These all contribute to the diverse listing of email choices readily available, along with automations as well as recurring e-newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that satisfy even the most particular niche of products. Yet regardless of these fancy numbers as well as functions, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins and examine.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, however their costs aren’t one of the most inexpensive, especially when you take into consideration that their functions simply aren’t that progressed. Plans begin with $9.99/ month, yet this just permits 500 customers, and also rates climb pretty dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full rates overview

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather distinct hereof, being among minority email marketing devices to permit you to handle event invitations, tickets, and enrollments . Remember that this attribute comes with its own costs: 5.4% + $0.80 for every ticket sold or deal conducted.

Not advised if:

You need innovative automation:

Surprisingly, for the premium it charges, Constant Contact does not supply one of the most innovative automations. While they do offer caused campaigns, autoresponders and deserted cart campaigns (for Shopify only), you’ll find that other much cheaper devices use comparable degrees of automation– MailerLite and also Sendinblue.

Rating details


Alleviate of Use

Normally it’s easy to browse, though a bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve added a lot more performance, some things have actually become a little surprise, for instance, automations.

Newsletter Creation


The editor is fast, but light on features, particularly in the styling department. In addition to that it’s simple to deal with.



This is extremely standard, only permitting you to put simple introductions or contact information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B screening, event enrollments, surveys, discount coupons and surveys .

Selection as well as Flexibility of Template Designs

Not negative. You can additionally begin from scrape, and also make use of a helpful function called ‘Brand your email’ to auto-generate a layout based on your internet site’s shades and also logo design.

Email Marketing Automation

It likewise creates pre-defined contact segments based on your customers’ communications with your on the internet store (e.g. repeat, expired and prospective customers). Automations based on call triggers (e.g. email opens up, clicks) are also offered.

Checklist Management

You can produce sections from call task, list membership, call information, tags, or ecommerce activity. You can additionally develop a segment from your call understandings as well as tag calls based upon call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, as well as it simply offers a summary box, basic area alternatives (which you can’t contribute to) and afterwards a list, or listings, that people can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform also severely, reaching one of the most prominent email providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

Along with typical open and also click reports, spam, bounce and unsubscribe prices are additionally available. You likewise get click warmth maps, and also some beneficial overview reports such as open and also click patterns, opens by tool, % of calls engaged, and also most successful subject line. You can also contrast projects. However, advanced tracking such as social monitoring isn’t readily available.


Here’s where it obtains a little bit hirsute. The website as well as the tool are just readily available in English. You can choose to change several of the non-editable email sections (e.g. footer and personal privacy policy message) to one of 10 languages readily available, mainly European. Assistance as well as the knowledge base is offered in 4 languages. A little complicated, but a minimum of there’s some effort to support multilingual customers and target markets.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nonetheless, there is a attribute to inspect the email for mistakes (missing web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that permits you to sneak peek how emails will try to find details receivers, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and afterwards frown at. They are moved into a put on hold bounce group if it takes place once more. They have actually a ‘recommended for elimination’ filter offered to view these, but do not eliminate them immediately.



Import/export available although it’s not as simple as maybe– you require to first make it possible for innovative email consents under Account Settings.

Storage space readily available for images and data


All plans include endless storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Different levels of account accessibility


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large quantity of combinations and also applications , practically 400.

Landing Page Builder

of course

This is only readily available by means of their form home builder, and it’s extremely basic. Rather, we ‘d advise these free touchdown page building contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of live conversation, phone support, a data base as well as community-based assistance. Nevertheless, I found that the conversation as well as phone support weren’t always offered, which was a little frustrating. When I had the ability to acquire conversation support, nevertheless, I did discover them to be receptive as well as useful . Bear in mind that you’ll need to call in order to terminate your subscription, which is pretty bothersome.

General score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary issue here, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves state via their site, they are a device for small businesses. And, because of this, it’s worth examining them on these terms. As mentioned above, they definitely have sufficient of the essentials covered to satisfy most local business, as well as if it were as easy as that then we would certainly suggest them much more very.

The issue, nowadays, is that there are a lot of various other e-mail tools supplying much more than Constant Contact, and for a great deal much less cash. This consists of not just features, however likewise user experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself utilizing much more powerful devices such as ActiveCampaign and also GetResponse.

They do get points for their decent deliverability prices, assimilations ( specifically social media assimilations), and for enabling different accessibility levels for separate users. As well as with current improvements to automations and also reporting, and also the enhancement of new attributes like a site builder, it does resemble they’re making an initiative to boost the item. However their lack of sophisticated attributes makes it challenging to advise them over others at this rate factor. (You’ll see we don’t provide them as a good Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there may be various other interests at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simple approach (it only includes autoresponders). They also provide robust reports and also analysis tools. They are also more affordable than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail marketing devices on the market. It’s available in 6 languages and also includes innovative automation choices and a integrated CRM.
  • GetResponse is a strong choice. It comes with many advanced attributes (e.g. a webinar device), has excellent automations and also uses among the most effective spam and layout testing tools we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the most effective options to Constant Contact, check it out here. You can also check out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much better off taking a look at any of these CRMs for small organizations, which will certainly be far a lot more inexpensive. There are even a lot of outstanding cost-free CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software program for small businesses. It securely shops your customer data as well as uses a safe and secure method to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Despite these fancy numbers and attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for tiny services. The issue, these days, is that there are lots of other email devices providing also a lot more than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you can discover on your own using much more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders).

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