Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Microsoft

Constant Contact have been in the email advertising video game since 1995. During that time, they’ve taken care of to become one of one of the most secondhand e-mail tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is very typically the top choice for several various other evaluation internet sites. Normally, I wonder to see if our detailed evaluation creates the very same end result.

You may have taken a look at the Constant Contact reviews supplied by customers online, as well, as well as whilst they are rather positive, they may not provide you the whole picture. Our evaluation of Constant Contact is based on a methodical technique as well as utilizes our functional experience and also understanding of lots of various other basic as well as advanced advertising automation devices.

What makes them special is that they’ve added numerous attributes over the years that few of their competitors sport, such as electronic item downloads, occasion management, consultation scheduling as well as social projects. These all add to the diverse listing of e-mail choices offered, in addition to automations and recurring newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that cater to even one of the most niche of items. Yet despite these showy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs as well as examine.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed towards small businesses, yet their prices aren’t the most budget-friendly, especially when you think about that their attributes just aren’t that advanced. Strategies start from $9.99/ month, however this just allows for 500 customers, as well as costs increase quite dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates overview

Pros and Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather distinct in this regard, being just one of the few e-mail advertising and marketing devices to permit you to take care of occasion tickets, registrations, and invitations . Bear in mind that this attribute features its very own costs: 5.4% + $0.80 for every ticket offered or deal performed.

Not recommended if:

You need innovative automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use the most innovative automations. While they do use triggered projects, autoresponders and abandoned cart campaigns (for Shopify only), you’ll find that other more affordable tools offer similar degrees of automation– MailerLite and Sendinblue, for example.

Rating details


Ease of Use

Normally it’s easy to navigate, though a little bit dull-looking. You can get to many areas within a number of clicks, though as they’ve included more functionality, some points have actually ended up being a little surprise, as an example, automations.

E-newsletter Creation


The editor is quick, but light on functions, specifically in the styling division. Aside from that it’s simple to work with.



This is very fundamental, only allowing you to put straightforward introductions or get in touch with information. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, standard automations, persisting e-newsletters, A/B testing, event registrations, discount coupons, studies and surveys .

Selection as well as Flexibility of Template Designs

Not poor. You can also begin from scratch, and utilize a handy feature called ‘Brand your e-mail’ to auto-generate a theme based on your web site’s colors as well as logo.

Email Marketing Automation

It likewise produces pre-defined get in touch with sectors based on your consumers’ communications with your online store (e.g. repeat, lapsed as well as possible clients). Automations based on call triggers (e.g. e-mail opens, clicks) are likewise offered.

Checklist Management

You can produce segments from contact task, checklist subscription, get in touch with information, tags, or ecommerce activity. You can also develop a sector from your contact insights and tag calls based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it simply offers a summary box, standard area choices (which you can not include in) and then a checklist, or lists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, reaching one of the most preferred email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and also Analysis

Along with typical open and click records, spam, bounce as well as unsubscribe prices are also available. You likewise get click warmth maps, and also some helpful review records such as open and click patterns, opens by device, % of get in touches with involved, as well as most successful subject line. You can additionally contrast campaigns. Advanced tracking such as social tracking isn’t readily available.


The tool and also the site are just available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to one of 10 languages offered, primarily European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a function to examine the e-mail for errors (missing web links, placeholder message that hasn’t been upgraded, etc). There’s likewise a device that enables you to preview just how e-mails will try to find details receivers, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on momentary hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce category if it takes place again. They have actually a ‘recommended for removal’ filter readily available to check out these, but do not remove them immediately.



Import/export available although it’s not as simple as it could be– you need to initially make it possible for innovative e-mail permissions under Account Settings.

Storage readily available for information and photos


All strategies feature unlimited storage.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous amount of applications as well as combinations , almost 400.

Landing Page Builder


This is just offered using their form building contractor, as well as it’s extremely fundamental. Instead, we would certainly advise these cost-free touchdown web page building contractors.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, consisting of online conversation, phone support, a expertise base as well as community-based assistance. I discovered that the chat as well as phone support weren’t always available, which was a little discouraging.

Overall score.

3.6/ 5.

For a standard email device, Constant Contact ticks most of packages. The main concern here, however, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves restate via their site, they are a device for local business. And also, therefore, it’s worth evaluating them on these terms. As mentioned above, they most definitely have enough of the basics covered to satisfy most small companies, and if it were as easy as that then we ‘d recommend them extra very.

The problem, nowadays, is that there are lots of other email tools offering much more than Constant Contact, and also for a whole lot less money. This includes not just includes, yet likewise user experience. For the quantity you pay with Constant Contact, you might find yourself utilizing a lot more effective tools such as ActiveCampaign and GetResponse.

They do pick up factors for their decent deliverability prices, assimilations ( especially social media sites integrations), as well as for allowing various access degrees for different customers. And also with recent improvements to automations and also coverage, as well as the addition of new features like a web site building contractor, it does appear like they’re making an initiative to improve the item. Yet their lack of innovative functions makes it challenging to advise them over others at this cost factor. (You’ll see we don’t provide them as a good Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly assert that there might be various other interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders). They additionally supply durable reports as well as analysis devices. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising and marketing tools on the market. It’s offered in 6 languages as well as includes sophisticated automation alternatives and also a integrated CRM.
  • GetResponse is a strong option. It includes numerous advanced functions (e.g. a webinar device), offers and has outstanding automations one of the very best spam and also layout testing devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the best options to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to get into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for local business, which will certainly be even more cost effective. There are also a lot of outstanding totally free CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software for local business. It safely shops your consumer data and offers a safe way to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Despite these showy numbers and also features, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a tool for little companies. The problem, these days, is that there are plenty of various other email devices supplying also extra than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you could find yourself making use of much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplistic method (it only features autoresponders).

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