Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Not Getting Good Results

Constant Contact have remained in the email advertising and marketing video game because 1995. During that time, they’ve handled to turn into one of the most secondhand e-mail tools worldwide, after Mailchimp.

One thing I saw is that Constant Contact is very commonly the top option for numerous other testimonial internet sites. Normally, I wonder to see if our in-depth analysis produces the very same result.

You could have looked into the Constant Contact testimonials used by users online, too, as well as whilst they are pretty positive, they may not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical technique as well as uses our practical experience and also expertise of loads of various other basic and sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added numerous features throughout the years that few of their competitors sport, such as electronic item downloads, occasion administration, appointment scheduling and social campaigns. These all add to the varied listing of e-mail options available, along with automations as well as persisting e-newsletters.

Constant Contact brag a market with around 400 applications and also assimilations that satisfy also the most specific niche of products. Yet in spite of these fancy numbers and also features, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Sufficient factor for us to take a better consider Constant Contact’s ins & outs as well as check if it’s still appropriate in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards small businesses, but their prices aren’t the most budget-friendly, specifically when you think about that their attributes just aren’t that progressed. Plans begin with $9.99/ month, yet this only enables 500 subscribers, and costs rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our complete rates overview

Pros and Cons


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being just one of minority email advertising and marketing devices to enable you to manage event tickets, invites, and also enrollments . Remember that this function features its very own fees: 5.4% + $0.80 for every ticket offered or purchase carried out.

Not suggested if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not offer one of the most advanced automations. While they do offer triggered projects, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that other much less costly tools supply similar levels of automation– MailerLite as well as Sendinblue.

Rating information


Relieve of Use

Typically it’s easy to browse, though a bit dull-looking. You can get to most places within a couple of clicks, though as they’ve included extra functionality, some points have actually ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, yet light on features, specifically in the designing division. In addition to that it’s easy to work with.



This is extremely basic, just allowing you to place easy introductions or get in touch with information. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, persisting newsletters, A/B screening, occasion registrations, polls, coupons as well as surveys .

Selection and also Flexibility of Template Designs

Not poor. You can also begin from scrape, and utilize a handy function called ‘Brand your email’ to auto-generate a design template based on your website’s shades as well as logo.

Email Marketing Automation

They supply autoresponders as well as deserted cart advocate Shopify as well as WooCommerce. It additionally generates pre-defined call sections based upon your clients’ communications with your on the internet store (e.g. repeat, expired and also possible clients). Automations based on contact triggers (e.g. email opens, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t the most flexible, as you can not truly incorporate conditions and actions as you can in lots of various other devices.

List Management

You can produce sections from get in touch with task, listing membership, call information, tags, or ecommerce task. You can additionally create a section from your contact insights and also tag get in touches with based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, and it simply provides a description box, basic field alternatives (which you can not contribute to) and then a listing, or lists, that individuals can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not do as well severely, reaching the most preferred email carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and also Analysis

In addition to common open as well as click records, spam, bounce and also unsubscribe prices are likewise readily available. You additionally obtain click warm maps, as well as some useful review reports such as open and click patterns, opens by tool, % of contacts involved, as well as most effective subject line.


Here’s where it gets a little bit hirsute. The site as well as the device are only readily available in English. You can select to change a few of the non-editable e-mail sections (e.g. footer and privacy plan text) to one of 10 languages readily available, primarily European. Support as well as the knowledge base is available in 4 languages. Slightly complicated, but a minimum of there’s some effort to sustain multilingual individuals and target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t available, nonetheless, there is a function to check the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that allows you to sneak peek just how e-mails will look for specific recipients, although this didn’t appear to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and afterwards resent. If it takes place once more, they are relocated right into a put on hold bounce category. They have a ‘ suggested for removal’ filter offered to see these, yet don’t eliminate them immediately.



Import/export available although it’s not as straightforward as maybe– you require to initially make it possible for sophisticated e-mail permissions under Account Settings.

Storage offered for images and also information


All strategies come with unrestricted storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various degrees of account gain access to


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a substantial quantity of assimilations and also applications , almost 400.

Landing Page Builder

of course

This is just available through their form building contractor, and it’s really basic. Instead, we ‘d suggest these complimentary touchdown web page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of support, including online conversation, phone support, a knowledge base as well as community-based support. However, I found that the chat and phone assistance weren’t always offered, which was a little aggravating. When I had the ability to acquire conversation assistance, nevertheless, I did find them to be beneficial as well as responsive . Bear in mind that you’ll require to call in order to cancel your registration, which is pretty frustrating.

Total score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks the majority of the boxes. The primary issue below, though, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves state via their site, they are a tool for small businesses. And, therefore, it’s worth assessing them on these terms. As pointed out above, they certainly have sufficient of the essentials covered to satisfy most small companies, and also if it were as easy as that after that we ‘d suggest them a lot more highly.

The issue, nowadays, is that there are plenty of other email tools supplying much more than Constant Contact, and also for a great deal less cash. This includes not only includes, but additionally individual experience. For the amount you pay with Constant Contact, you can locate yourself utilizing much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

And with current enhancements to automations as well as coverage, and also the enhancement of new attributes like a web site home builder, it does look like they’re making an effort to boost the product. Their absence of innovative functions makes it tough to recommend them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly claim that there might be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They likewise supply robust reports and evaluation tools. They are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email advertising tools on the market. It’s offered in 6 languages and also features advanced automation options and also a integrated CRM.
  • GetResponse is a strong option. It features numerous innovative attributes (e.g. a webinar tool), provides and has superb automations among the best spam as well as style testing devices we’ve ever before used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to get into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a look at any of these CRMs for tiny organizations, which will be much much more affordable. There are even plenty of excellent free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software program for local business. It safely stores your client information and provides a protected means to manage your clients.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Despite these flashy numbers and also attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a device for little organizations. The concern, these days, is that there are lots of other e-mail tools providing even much more than Constant Contact, and for a whole lot much less money. For the quantity you pay with Constant Contact, you could locate yourself making use of a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simple strategy (it just features autoresponders).

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