Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Opentracking

Constant Contact have been in the email advertising and marketing video game considering that 1995. Throughout that time, they’ve taken care of to turn into one of one of the most previously owned e-mail tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is very often the top option for numerous other testimonial websites. Naturally, I am curious to see if our detailed evaluation creates the very same result.

You may have checked out the Constant Contact evaluations offered by individuals online, also, and also whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and utilizes our functional experience and also understanding of loads of other simple and sophisticated advertising automation tools.

What makes them special is that they’ve included numerous features throughout the years that few of their rivals sport, such as electronic product downloads, occasion management, consultation scheduling and social campaigns. These all add to the diverse checklist of email choices available, in addition to automations as well as repeating e-newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that deal with even one of the most niche of products. Yet in spite of these showy numbers and also attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s outs & ins and also examine if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their prices aren’t the most affordable, specifically when you consider that their features just aren’t that progressed. Strategies begin with $9.99/ month, however this just permits 500 clients, as well as prices climb rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our full pricing guide

Pros and also Cons


Is Constant Contact the appropriate newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is quite one-of-a-kind in this regard, being just one of the few e-mail advertising and marketing tools to allow you to handle event invitations, enrollments, and also tickets . Remember that this function comes with its own charges: 5.4% + $0.80 for every ticket marketed or deal performed.

Not advised if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t use the most sophisticated automations. While they do supply activated campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll find that various other much less expensive tools supply comparable levels of automation– MailerLite and Sendinblue.

Ranking details


Ease of Use

Typically it’s simple to navigate, though a little bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included a lot more capability, some points have actually ended up being a little hidden, for example, automations.

E-newsletter Creation


The editor is quickly, but light on features, especially in the designing division. Apart from that it’s easy to work with.


of course

This is really fundamental, only allowing you to place basic greetings or contact details. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, standard automations, reoccuring newsletters, A/B screening, event enrollments, surveys, surveys and promo codes .

Option as well as Flexibility of Template Designs

Not bad. There are about 200 (!) themes to choose from, with varying degrees of top quality (some are suitable, while others look a little standard as well as outdated). You can likewise start from scratch, and utilize a useful feature called ‘Brand your email’ to auto-generate a design template based upon your website’s colors as well as logo.

Email Marketing Automation

It also creates pre-defined contact sectors based on your consumers’ interactions with your on-line store (e.g. repeat, expired and prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also offered.

List Management

You can produce segments from get in touch with activity, list subscription, contact details, tags, or ecommerce activity. You can likewise produce a section from your call insights and tag contacts based on call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the type, as well as it simply offers a summary box, standard field choices (which you can’t contribute to) and after that a list, or checklists, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also severely, getting to one of the most preferred email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and also Analysis

In addition to standard open and also click records, spam, bounce as well as unsubscribe rates are also available. You likewise get click warm maps, as well as some helpful summary reports such as open as well as click patterns, opens by tool, % of calls engaged, and also most successful subject line.


Right here’s where it obtains a bit unshaven. The site and also the tool are just available in English. You can pick to transform several of the non-editable email sections (e.g. footer and personal privacy policy text) to one of 10 languages offered, primarily European. Support and the knowledge base is available in 4 languages. Slightly complex, but at the very least there’s some effort to support multilingual customers as well as target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a function to check the e-mail for mistakes (missing web links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that enables you to sneak peek exactly how e-mails will certainly search for specific receivers, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and then resent. They are moved right into a suspended bounce group if it occurs once more. They have actually a ‘ suggested for removal’ filter readily available to see these, but don’t remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you require to initially make it possible for advanced email authorizations under Account Settings.

Storage available for photos as well as information


All strategies feature unlimited storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various levels of account accessibility


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge quantity of combinations and also apps , practically 400.

Touchdown Page Builder


This is just offered via their kind home builder, and it’s really basic. Rather, we would certainly recommend these free touchdown page home builders.

Customer Support

3.5/ 5.

There are several networks of support, consisting of online chat, phone support, a knowledge base as well as community-based support. I discovered that the conversation as well as phone assistance weren’t constantly readily available, which was a little aggravating.

General rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of the boxes. The primary concern below, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves state with their website, they are a tool for small businesses. And also, thus, it’s worth assessing them on these terms. As pointed out over, they most definitely have sufficient of the fundamentals covered to please most local business, and if it were as straightforward as that then we ‘d suggest them a lot more very.

The problem, these days, is that there are lots of various other email devices offering much more than Constant Contact, and for a great deal less cash. This includes not only features, but likewise customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself making use of a lot more effective devices such as ActiveCampaign as well as GetResponse.

And also with recent improvements to automations and also coverage, and the addition of brand-new functions like a web site builder, it does look like they’re making an initiative to improve the product. Their absence of sophisticated attributes makes it challenging to advise them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simple approach (it only includes autoresponders). They likewise supply robust records as well as evaluation tools. On top of that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email advertising tools on the market. It’s offered in 6 languages as well as comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It comes with several innovative features (e.g. a webinar device), offers as well as has excellent automations one of the very best spam as well as design testing devices we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly like to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small companies, which will be even more affordable. There are even a lot of excellent cost-free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software program for local business. It safely stores your client data and supplies a protected means to handle your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability tests.

In spite of these fancy numbers as well as functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for little services. The concern, these days, is that there are lots of other e-mail devices using even extra than Constant Contact, as well as for a great deal less cash. For the quantity you pay with Constant Contact, you might discover yourself using a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders).

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