Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising and marketing video game given that 1995. During that time, they’ve handled to turn into one of one of the most secondhand e-mail tools in the world, after Mailchimp.

Something I discovered is that Constant Contact is very frequently the leading selection for numerous various other review websites. Normally, I am curious to see if our in-depth evaluation generates the exact same end result.

You could have checked out the Constant Contact testimonials provided by users online, as well, and also whilst they are quite positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic strategy and uses our sensible experience and also understanding of dozens of various other simple and also innovative marketing automation tools.

What makes them unique is that they’ve included a number of features for many years that few of their competitors sport, such as electronic item downloads, occasion administration, consultation organizing and also social projects. These all add to the varied listing of email options readily available, in addition to automations and also repeating newsletters.

Constant Contact boast a marketplace with around 400 apps as well as integrations that satisfy also the most particular niche of products. Despite these fancy numbers and also functions, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, but their prices aren’t one of the most inexpensive, especially when you consider that their functions simply aren’t that progressed. Plans begin with $9.99/ month, yet this just enables 500 clients, and also costs rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete pricing guide

Cons and pros


Is Constant Contact the best newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly special in this regard, being just one of the few email advertising tools to permit you to take care of event enrollments, invitations, and tickets . Bear in mind that this attribute comes with its very own fees: 5.4% + $0.80 for each ticket offered or purchase performed.

Not suggested if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t offer one of the most innovative automations. While they do provide set off projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll discover that other more affordable tools supply similar levels of automation– MailerLite and also Sendinblue, for instance.

Rating details


Relieve of Use

Generally it’s simple to browse, though a bit dull-looking. You can reach many areas within a number of clicks, though as they’ve added a lot more capability, some points have actually come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, however light on features, especially in the styling department. Apart from that it’s very easy to collaborate with.


of course

This is extremely fundamental, only permitting you to put straightforward introductions or contact information. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B testing, occasion registrations, coupons, polls and surveys .

Selection and also Flexibility of Template Designs

Not bad. You can also start from scratch, as well as use a helpful function called ‘Brand your email’ to auto-generate a layout based on your website’s colors and also logo design.

Email Marketing Automation

They offer autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It likewise generates pre-defined contact sections based on your clients’ interactions with your online shop (e.g. repeat, expired as well as prospective clients). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are likewise offered. It’s worth noting that the automations aren’t the most flexible, as you can not truly combine problems and also activities as you can in lots of various other tools.

Listing Management

You can create sectors from get in touch with activity, checklist membership, get in touch with information, tags, or ecommerce activity. You can likewise develop a sector from your get in touch with insights and also tag get in touches with based on call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, and it simply uses a description box, fundamental field options (which you can’t include in) and then a list, or listings, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do too terribly, getting to the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and also Analysis

In addition to standard open as well as click records, spam, bounce and unsubscribe prices are additionally readily available. You likewise obtain click warm maps, and also some valuable summary reports such as open and click trends, opens by device, % of get in touches with involved, and also a lot of successful subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t offered.


The device as well as the website are just available in English. You can pick to alter some of the non-editable email areas (e.g. footer as well as personal privacy plan message) to one of 10 languages offered, primarily European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to examine the e-mail for errors ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a tool that permits you to sneak peek how e-mails will try to find particular recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on short-lived hold for 15 days, and after that feel bitter. They are relocated into a put on hold bounce category if it occurs once again. They have a ‘ suggested for elimination’ filter offered to watch these, but do not eliminate them instantly.


of course

Import/export available although it’s not as simple as maybe– you require to first make it possible for sophisticated email permissions under Account Settings.

Storage space offered for photos and also information


All strategies feature unlimited storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of integrations and also apps , almost 400.

Landing Page Builder


This is only readily available through their type building contractor, and it’s extremely fundamental. Instead, we ‘d recommend these cost-free landing page builders.

Customer Support

3.5/ 5.

There are a number of channels of assistance, consisting of real-time conversation, phone support, a data base and also community-based support. I discovered that the conversation and also phone assistance weren’t always readily available, which was a little frustrating. When I was able to get hold of chat assistance, nevertheless, I did discover them to be useful and responsive . Bear in mind that you’ll need to employ order to terminate your registration, which is rather annoying.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of packages. The major concern here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a device for small companies. And also, therefore, it’s worth evaluating them on these terms. As stated over, they absolutely have enough of the basics covered to satisfy most small companies, and also if it were as easy as that after that we would certainly advise them a lot more highly.

The concern, these days, is that there are plenty of various other e-mail devices supplying a lot more than Constant Contact, and for a lot less cash. This consists of not just includes, however likewise customer experience. Actually, for the amount you pay with Constant Contact, you might find yourself making use of much more powerful tools such as ActiveCampaign and GetResponse.

They do pick up points for their suitable deliverability prices, assimilations ( especially social media sites integrations), and for enabling various accessibility levels for different users. As well as with recent enhancements to automations and also reporting, as well as the addition of brand-new functions like a internet site building contractor, it does appear like they’re making an initiative to improve the product. Yet their absence of sophisticated attributes makes it hard to advise them over others at this price point. (You’ll see we don’t note them as a great Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly claim that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplistic technique (it just features autoresponders). They also provide durable records and also evaluation tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising devices on the marketplace. It’s offered in 6 languages as well as comes with innovative automation options and also a built-in CRM.
  • GetResponse is a strong option. It includes numerous innovative attributes (e.g. a webinar tool), has exceptional automations and also provides among the most effective spam as well as design screening tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the very best options to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small companies, which will be much more budget friendly. There are even plenty of excellent complimentary CRMs to pick from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software for small businesses. It safely stores your consumer data and uses a safe method to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability tests.

In spite of these fancy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small companies. The issue, these days, is that there are plenty of various other email tools supplying also extra than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you might find on your own using much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simple approach (it only includes autoresponders).

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