Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Phone Nu Mber

Constant Contact have been in the email advertising and marketing video game since 1995. Throughout that time, they’ve managed to become one of one of the most used email tools worldwide, after Mailchimp.

One point I saw is that Constant Contact is extremely frequently the leading selection for many other evaluation websites. Normally, I wonder to see if our thorough evaluation produces the exact same end result.

You might have looked into the Constant Contact testimonials provided by customers online, too, and also whilst they are pretty positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach as well as utilizes our useful experience and understanding of loads of various other simple and also innovative advertising automation devices.

What makes them special is that they’ve added several functions over the years that few of their competitors sport, such as digital product downloads, event monitoring, appointment organizing and also social campaigns. These all include in the varied checklist of e-mail alternatives offered, in addition to automations as well as recurring e-newsletters.

Constant Contact brag a industry with around 400 applications and assimilations that satisfy even one of the most specific niche of products. Yet despite these showy numbers and also functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also examine.
Find out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their rates aren’t one of the most budget friendly, particularly when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, however this only allows for 500 subscribers, and prices climb rather greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total rates overview

Cons and also pros


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather unique hereof, being one of the few e-mail advertising and marketing tools to permit you to manage event tickets, registrations, as well as invitations . Keep in mind that this feature features its very own charges: 5.4% + $0.80 for each ticket marketed or deal performed.

Not suggested if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer one of the most sophisticated automations. While they do use activated campaigns, autoresponders and abandoned cart campaigns (for Shopify just), you’ll discover that various other much less costly devices offer comparable degrees of automation– MailerLite as well as Sendinblue.

Rating details


Alleviate of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can get to many areas within a number of clicks, though as they’ve included more performance, some points have actually come to be a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, but light on functions, especially in the designing division. In addition to that it’s very easy to deal with.



This is extremely fundamental, only permitting you to insert straightforward greetings or get in touch with details. There is no if/then/else reasoning available.

Email kinds

Traditional, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, event enrollments, studies, surveys and also vouchers .

Selection and Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to pick from, with differing degrees of quality (some are good, while others look a little basic and dated). You can likewise go back to square one, and also use a helpful function called ‘Brand your email’ to auto-generate a layout based on your site’s shades and logo.

Email Marketing Automation

They provide autoresponders and also abandoned cart campaigns for Shopify and also WooCommerce. It also generates pre-defined contact segments based on your customers’ interactions with your on the internet shop (e.g. repeat, lapsed as well as possible customers). Automations based on call triggers (e.g. email opens up, clicks) are likewise offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can not actually integrate conditions and activities as you can in numerous other devices.

Listing Management

You can develop segments from call task, checklist subscription, call information, tags, or ecommerce activity. You can additionally develop a sector from your call understandings as well as tag calls based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, as well as it just offers a description box, standard field alternatives (which you can’t include in) and then a checklist, or checklists, that individuals can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too severely, reaching one of the most prominent e-mail providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records as well as Analysis

Along with typical open and also click reports, spam, bounce as well as unsubscribe rates are likewise readily available. You likewise obtain click warmth maps, and also some valuable introduction reports such as open and click trends, opens by gadget, % of get in touches with involved, as well as the majority of effective subject line. You can additionally contrast projects. Progressed tracking such as social monitoring isn’t readily available.


The website as well as the tool are only offered in English. You can select to change some of the non-editable email areas (e.g. footer as well as privacy plan text) to one of 10 languages offered, mostly European.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a function to inspect the email for errors (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that permits you to preview how e-mails will seek details receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are placed on short-lived hold for 15 days, and afterwards dislike. They are relocated into a suspended bounce category if it happens once more. They have a ‘recommended for elimination’ filter offered to watch these, but don’t remove them immediately.



Import/export available although it’s not as simple as maybe– you require to initially make it possible for sophisticated e-mail authorizations under Account Settings.

Storage readily available for data and photos


All strategies include unrestricted storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different levels of account accessibility


The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive quantity of combinations and applications , almost 400.

Touchdown Page Builder

of course

This is only offered using their kind builder, as well as it’s extremely standard. Instead, we ‘d advise these totally free landing page home builders.

Consumer Support

3.5/ 5.

There are several channels of support, including real-time conversation, phone support, a knowledge base and also community-based support. I found that the chat as well as phone support weren’t always available, which was a little irritating. When I was able to acquire conversation assistance, nevertheless, I did discover them to be valuable and also receptive . Bear in mind that you’ll require to call in order to terminate your membership, which is rather annoying.

Total ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of the boxes. The main issue right here, though, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their site, they are a tool for local business. And also, because of this, it’s worth examining them on these terms. As discussed above, they definitely have sufficient of the fundamentals covered to please most small businesses, as well as if it were as basic as that then we ‘d recommend them more highly.

The issue, these days, is that there are plenty of other e-mail tools providing a lot more than Constant Contact, and also for a lot much less cash. This includes not only features, yet likewise individual experience. For the amount you pay with Constant Contact, you could locate yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

As well as with recent enhancements to automations and also coverage, and the addition of brand-new attributes like a website building contractor, it does look like they’re making an effort to enhance the item. Their absence of advanced attributes makes it tough to advise them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly assert that there might be various other rate of interests at play there.

Attempt Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders). They additionally supply robust records and also analysis tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as includes sophisticated automation choices as well as a built-in CRM.
  • GetResponse is a solid option. It includes lots of sophisticated features (e.g. a webinar tool), has outstanding automations and also provides one of the best spam and layout testing devices we’ve ever made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little companies, which will be far extra inexpensive. There are even lots of exceptional totally free CRMs to pick from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software program for small businesses. It securely stores your consumer information and also supplies a secure means to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability examinations.

Despite these fancy numbers and features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for tiny organizations. The concern, these days, is that there are lots of various other email tools using also extra than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you can find on your own using a lot a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simplified method (it just includes autoresponders).

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