Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising video game since 1995. During that time, they’ve handled to become one of one of the most secondhand email devices worldwide, after Mailchimp.

Something I observed is that Constant Contact is very commonly the top selection for several other evaluation websites. Naturally, I wonder to see if our in-depth evaluation creates the very same end result.

You may have looked into the Constant Contact testimonials offered by individuals online, as well, and also whilst they are pretty favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy and also uses our functional experience and also expertise of lots of other simple and also innovative advertising and marketing automation tools.

What makes them unique is that they’ve added several functions for many years that few of their competitors sporting activity, such as electronic item downloads, event administration, appointment scheduling and social campaigns. These all include in the diverse checklist of e-mail choices readily available, in addition to automations and persisting e-newsletters.

Constant Contact brag a market with around 400 applications and assimilations that satisfy even the most specific niche of items. Yet despite these showy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s outs & ins and also inspect if it’s still appropriate in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, but their rates aren’t the most economical, specifically when you consider that their features simply aren’t that progressed. Plans begin with $9.99/ month, but this just permits 500 subscribers, and also costs rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total pricing guide

Pros as well as Cons


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run events:

Constant Contact is fairly special hereof, being among minority e-mail marketing devices to enable you to manage occasion registrations, invites, and tickets . Keep in mind that this attribute includes its own charges: 5.4% + $0.80 for each ticket offered or purchase performed.

Not suggested if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use one of the most advanced automations. While they do provide activated projects, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll locate that more affordable tools supply similar levels of automation– MailerLite as well as Sendinblue, as an example.

Score details


Reduce of Use

Generally it’s very easy to browse, though a little bit dull-looking. You can reach a lot of places within a couple of clicks, though as they’ve included a lot more performance, some things have ended up being a little concealed, as an example, automations.

E-newsletter Creation


The editor is quickly, but light on features, particularly in the designing division. Besides that it’s easy to deal with.



This is extremely basic, just permitting you to place basic greetings or contact information. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, basic automations, repeating newsletters, A/B screening, event enrollments, surveys, promo codes and studies .

Choice and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to select from, with varying levels of high quality (some are decent, while others look a little basic as well as dated). You can additionally go back to square one, and also make use of a useful function called ‘Brand your email’ to auto-generate a template based on your web site’s shades as well as logo design.

Email Marketing Automation

It additionally produces pre-defined contact sections based on your customers’ communications with your on-line shop (e.g. repeat, expired as well as potential customers). Automations based on call triggers (e.g. email opens up, clicks) are likewise offered.

Checklist Management

You can develop sections from get in touch with task, listing subscription, get in touch with details, tags, or ecommerce task. You can additionally create a section from your contact understandings and tag get in touches with based on contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, as well as it just provides a summary box, standard area alternatives (which you can not include in) and afterwards a list, or lists, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not perform also terribly, reaching one of the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

In enhancement to basic open and click records, spam, bounce and also unsubscribe rates are additionally offered. You additionally get click heat maps, and some helpful review records such as open and also click patterns, opens up by gadget, % of contacts engaged, as well as many successful subject line.


The device and the site are just readily available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy plan message) to one of 10 languages available, primarily European.

More Features

Spam- and Design-Testing

Spam screening isn’t readily available, nonetheless, there is a function to check the e-mail for mistakes ( missing out on links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a device that allows you to sneak peek just how e-mails will certainly try to find details recipients, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and then feel bitter. They are moved right into a suspended bounce classification if it takes place once again. They have a ‘recommended for elimination’ filter available to watch these, yet do not remove them instantly.


of course

Import/export available although it’s not as straightforward as maybe– you need to first make it possible for sophisticated email authorizations under Account Settings.

Storage offered for pictures and data


All strategies feature unlimited storage.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various levels of account access


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of applications and integrations , virtually 400.

Landing Page Builder


This is only available through their kind contractor, and also it’s really standard. Rather, we would certainly advise these complimentary landing web page home builders.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online conversation, phone support, a knowledge base and also community-based assistance. Nonetheless, I found that the chat and also phone assistance weren’t constantly offered, which was a little discouraging. When I had the ability to get hold of chat support, however, I did discover them to be helpful and receptive . Keep in mind that you’ll need to hire order to terminate your subscription, which is rather frustrating.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of packages. The main problem right here, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves reiterate with their website, they are a device for small businesses. And, therefore, it’s worth evaluating them on these terms. As stated above, they most definitely have enough of the basics covered to please most small businesses, as well as if it were as basic as that then we ‘d suggest them a lot more very.

The concern, these days, is that there are plenty of other email devices using a lot more than Constant Contact, and for a whole lot less cash. This includes not only includes, however additionally customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you could find yourself utilizing much more powerful devices such as ActiveCampaign and also GetResponse.

As well as with current enhancements to automations as well as coverage, and also the addition of brand-new attributes like a website building contractor, it does look like they’re making an effort to improve the product. Their absence of advanced attributes makes it challenging to recommend them over others at this rate point.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there could be other passions at play there.

Try Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simplified technique (it just features autoresponders). They also provide robust records as well as analysis tools. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one email advertising tools on the market. It’s readily available in 6 languages and comes with innovative automation choices and also a integrated CRM.
  • GetResponse is a solid choice. It features many advanced features (e.g. a webinar device), supplies as well as has excellent automations among the very best spam and design screening devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the most effective alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off having a look at any one of these CRMs for local business, which will certainly be far more cost effective. There are also a lot of superb cost-free CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for small companies. It safely shops your consumer data and uses a secure means to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for little companies. The concern, these days, is that there are plenty of various other email devices offering also more than Constant Contact, as well as for a great deal less cash. For the amount you pay with Constant Contact, you might find yourself using much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders).

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