Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Rep Seattle

Constant Contact have actually been in the e-mail advertising and marketing game since 1995. During that time, they’ve managed to become one of the most secondhand e-mail devices on the planet, after Mailchimp.

Something I discovered is that Constant Contact is very commonly the top selection for lots of other evaluation internet sites. Normally, I wonder to see if our comprehensive evaluation produces the exact same result.

You could have checked out the Constant Contact testimonials supplied by individuals online, as well, and whilst they are rather positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a methodical technique and also utilizes our practical experience as well as understanding of dozens of various other simple and also innovative advertising and marketing automation tools.

What makes them special is that they’ve included several functions throughout the years that few of their competitors sport, such as digital product downloads, occasion monitoring, appointment scheduling and also social projects. These all include in the diverse listing of email choices available, along with automations and also recurring e-newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that accommodate also one of the most niche of items. Regardless of these flashy numbers and features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as check if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their rates aren’t the most economical, particularly when you consider that their features simply aren’t that progressed. Strategies start from $9.99/ month, but this just enables 500 clients, and costs increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full pricing guide

Cons and pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is quite distinct hereof, being one of the few e-mail advertising and marketing tools to allow you to take care of event tickets, invites, as well as registrations . Remember that this function comes with its own charges: 5.4% + $0.80 for every ticket marketed or transaction carried out.

Not recommended if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not offer one of the most sophisticated automations. While they do offer set off campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll find that more affordable tools offer comparable levels of automation– MailerLite as well as Sendinblue, as an example.

Ranking information


Alleviate of Use

Usually it’s easy to browse, though a little bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve included extra performance, some points have actually become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, however light on functions, particularly in the styling division. Apart from that it’s easy to work with.


of course

This is extremely basic, just permitting you to place straightforward introductions or get in touch with details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, standard automations, recurring newsletters, A/B testing, event enrollments, surveys, promo codes and also studies .

Option and also Flexibility of Template Designs

Not bad. You can also start from scratch, and also make use of a helpful function called ‘Brand your email’ to auto-generate a design template based on your internet site’s colors and logo design.

Email Marketing Automation

It also generates pre-defined contact sectors based on your consumers’ interactions with your online store (e.g. repeat, lapsed as well as prospective clients). Automations based on get in touch with triggers (e.g. email opens, clicks) are additionally readily available.

List Management

You can develop segments from call activity, listing membership, contact details, tags, or ecommerce activity. You can also develop a sector from your contact insights as well as tag calls based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, as well as it merely supplies a summary box, standard area alternatives (which you can not include in) and afterwards a checklist, or lists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too severely, getting to the most prominent email providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and Analysis

Along with common open and click reports, spam, bounce and also unsubscribe rates are additionally available. You likewise obtain click heat maps, as well as some valuable introduction reports such as open and also click trends, opens by device, % of calls engaged, and many effective subject line. You can also compare projects. Progressed tracking such as social monitoring isn’t offered.


Right here’s where it obtains a little bit unshaven. The device as well as the website are only available in English. You can select to change some of the non-editable e-mail sections (e.g. footer and also personal privacy plan message) to one of 10 languages available, mainly European. Support as well as the data base is readily available in 4 languages. Slightly complex, yet a minimum of there’s some effort to sustain multilingual customers and audiences.

Additional Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a attribute to check the e-mail for errors ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a device that allows you to preview exactly how e-mails will certainly search for details recipients, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and after that dislike. If it occurs once more, they are moved right into a suspended bounce group. They have a ‘ advised for elimination’ filter readily available to watch these, however don’t eliminate them instantly.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to first enable advanced e-mail consents under Account Settings.

Storage space offered for data and also pictures


All plans come with unrestricted storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various levels of account accessibility

of course

The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large amount of integrations and apps , virtually 400.

Landing Page Builder


This is just offered via their type building contractor, and also it’s really fundamental. Rather, we ‘d advise these complimentary landing page home builders.

Customer Support

3.5/ 5.

There are numerous channels of assistance, including live conversation, phone support, a knowledge base as well as community-based assistance. I located that the chat and phone assistance weren’t constantly available, which was a little frustrating.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of packages. The major concern below, however, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate with their site, they are a tool for small companies. And, therefore, it’s worth evaluating them on these terms. As mentioned above, they absolutely have enough of the essentials covered to satisfy most small companies, as well as if it were as basic as that then we would certainly advise them much more extremely.

The concern, nowadays, is that there are lots of various other email devices providing a lot more than Constant Contact, and for a whole lot less money. This consists of not just includes, yet likewise customer experience. In fact, for the amount you pay with Constant Contact, you might find yourself utilizing far more effective tools such as ActiveCampaign and also GetResponse.

As well as with recent improvements to automations and coverage, and also the addition of new features like a website builder, it does look like they’re making an effort to improve the item. Their absence of advanced functions makes it tough to recommend them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly assert that there could be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplistic method (it only features autoresponders). They also offer robust reports as well as evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing tools on the market. It’s available in 6 languages and comes with sophisticated automation options as well as a integrated CRM.
  • GetResponse is a strong option. It includes lots of innovative attributes (e.g. a webinar tool), has superb automations and also offers one of the best spam as well as design testing devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly like to enter into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you would certainly be much far better off taking a appearance at any of these CRMs for little businesses, which will be far extra budget-friendly. There are also a lot of exceptional totally free CRMs to select from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for local business. It safely stores your client information as well as offers a safe and secure way to handle your customers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

Regardless of these showy numbers and functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for tiny businesses. The concern, these days, is that there are lots of various other e-mail devices providing also extra than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you can discover on your own making use of much more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simple method (it just features autoresponders).

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