Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Reviews 2017

Constant Contact have remained in the email advertising video game since 1995. During that time, they’ve taken care of to turn into one of the most pre-owned e-mail tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is very typically the leading choice for several other review internet sites. Normally, I wonder to see if our detailed evaluation generates the exact same end result.

You might have taken a look at the Constant Contact testimonials offered by users online, too, and whilst they are rather favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach as well as utilizes our useful experience and also understanding of loads of various other simple as well as innovative advertising and marketing automation devices.

What makes them unique is that they’ve added a number of features for many years that few of their rivals sport, such as electronic product downloads, event monitoring, appointment organizing as well as social projects. These all add to the diverse list of email options available, along with automations and reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also integrations that satisfy even one of the most niche of products. Yet in spite of these showy numbers and functions, rate of interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and examine.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, however their prices aren’t the most economical, specifically when you consider that their functions just aren’t that progressed. Strategies start from $9.99/ month, but this only allows for 500 clients, and costs rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our full pricing overview

Cons and pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly special hereof, being just one of minority e-mail advertising devices to enable you to handle occasion registrations, invites, and tickets . Keep in mind that this attribute comes with its very own fees: 5.4% + $0.80 for each ticket sold or purchase performed.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use the most sophisticated automations. While they do supply activated projects, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll find that other much more affordable tools supply similar levels of automation– MailerLite and Sendinblue.

Score details


Reduce of Use

Typically it’s very easy to navigate, though a bit dull-looking. You can reach most places within a couple of clicks, though as they’ve added extra functionality, some points have come to be a little covert, for instance, automations.

E-newsletter Creation


The editor is quickly, however light on functions, specifically in the styling department. Besides that it’s easy to deal with.


of course

This is very fundamental, only enabling you to insert easy introductions or get in touch with information. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B testing, event enrollments, surveys, studies and also promo codes .

Selection and also Flexibility of Template Designs

Okay. There are around 200 (!) templates to pick from, with varying degrees of top quality (some are good, while others look a little standard as well as dated). You can likewise start from scratch, and utilize a convenient function called ‘Brand your e-mail’ to auto-generate a layout based upon your web site’s colors as well as logo design.

Email Marketing Automation

They supply autoresponders and deserted cart campaigns for Shopify and WooCommerce. It additionally produces pre-defined call sections based upon your customers’ communications with your online store (e.g. repeat, lapsed and also possible clients). Automations based upon contact triggers (e.g. email opens, clicks) are additionally available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t actually incorporate conditions and activities as you can in lots of other tools.

List Management

You can develop sectors from call task, checklist membership, get in touch with details, tags, or ecommerce task. You can also develop a section from your contact insights and tag contacts based upon contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and also it just uses a description box, basic area options (which you can not add to) and afterwards a checklist, or lists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not perform as well badly, getting to one of the most popular email suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

Along with common open and also click reports, spam, bounce and unsubscribe prices are likewise readily available. You additionally obtain click heat maps, as well as some valuable summary records such as open and also click trends, opens up by device, % of contacts engaged, and also the majority of successful subject line. You can also compare projects. Progressed tracking such as social monitoring isn’t available.


The website as well as the device are only available in English. You can pick to change some of the non-editable email areas (e.g. footer and also privacy policy message) to one of 10 languages readily available, mainly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to inspect the email for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s additionally a tool that enables you to preview just how e-mails will certainly seek particular receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and then dislike. If it takes place once again, they are relocated right into a put on hold bounce classification. They have actually a ‘ suggested for elimination’ filter offered to see these, yet don’t remove them instantly.


of course

Import/export available although it’s not as straightforward as maybe– you require to first enable innovative email approvals under Account Settings.

Storage readily available for information and pictures


All strategies include unlimited storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account gain access to


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of combinations as well as apps , nearly 400.

Touchdown Page Builder

of course

This is only offered via their form building contractor, as well as it’s very fundamental. Rather, we would certainly suggest these totally free touchdown page builders.

Client Support

3.5/ 5.

There are a number of networks of support, consisting of real-time conversation, phone assistance, a knowledge base as well as community-based support. I located that the conversation and also phone assistance weren’t always readily available, which was a little irritating. When I was able to acquire conversation assistance, however, I did find them to be responsive and helpful . Remember that you’ll require to contact order to cancel your membership, which is pretty aggravating.

Total score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks most of packages. The primary issue right here, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves restate through their website, they are a device for local business. And also, therefore, it’s worth assessing them on these terms. As mentioned above, they absolutely have sufficient of the essentials covered to please most small businesses, and also if it were as basic as that then we would certainly suggest them more very.

The issue, nowadays, is that there are plenty of other e-mail tools using a lot more than Constant Contact, and for a lot less cash. This consists of not just includes, but likewise user experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using a lot more effective devices such as ActiveCampaign and also GetResponse.

As well as with recent improvements to automations and reporting, as well as the enhancement of brand-new functions like a internet site home builder, it does look like they’re making an initiative to improve the item. Their lack of sophisticated functions makes it hard to advise them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly declare that there might be various other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic method (it only features autoresponders). They also provide robust records as well as analysis devices. On top of that, they are even more affordable than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages as well as includes sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a solid option. It comes with lots of innovative features (e.g. a webinar device), has excellent automations and also offers among the most effective spam and style testing tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the very best alternatives to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. However, at $399/month, you would certainly be much better off having a look at any one of these CRMs for small businesses, which will be far more affordable. There are even plenty of exceptional totally free CRMs to choose from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software application for small businesses. It securely shops your customer data as well as supplies a safe method to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

In spite of these fancy numbers and also functions, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state with their website, they are a device for tiny businesses. The issue, these days, is that there are lots of various other email tools offering also more than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you might locate on your own making use of much extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders).

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