Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Running Slow

Constant Contact have remained in the e-mail marketing game given that 1995. Throughout that time, they’ve handled to become one of one of the most secondhand e-mail tools worldwide, after Mailchimp.

Something I observed is that Constant Contact is very usually the top option for many other review sites. Normally, I am curious to see if our detailed analysis produces the exact same result.

You could have checked out the Constant Contact evaluations used by users online, too, and also whilst they are quite positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical technique as well as utilizes our practical experience as well as understanding of lots of other easy and also advanced advertising and marketing automation tools.

What makes them special is that they’ve included numerous functions throughout the years that few of their rivals sport, such as digital product downloads, occasion management, consultation organizing and social campaigns. These all include in the diverse listing of e-mail options readily available, in addition to automations and also persisting newsletters.

Constant Contact boast a market with around 400 applications and also integrations that deal with even the most particular niche of products. Yet in spite of these flashy numbers and also attributes, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs as well as check.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their rates aren’t the most economical, particularly when you consider that their attributes just aren’t that progressed. Plans begin with $9.99/ month, but this only enables 500 clients, and also costs climb pretty sharply after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates overview

Cons as well as pros


Is Constant Contact the best newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly distinct hereof, being just one of the few e-mail advertising and marketing devices to allow you to handle event invitations, registrations, and tickets . Bear in mind that this attribute includes its own charges: 5.4% + $0.80 for every ticket sold or purchase carried out.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not provide the most sophisticated automations. While they do provide caused projects, autoresponders as well as deserted cart projects (for Shopify only), you’ll locate that various other much more affordable devices offer comparable degrees of automation– MailerLite as well as Sendinblue.

Ranking information


Ease of Use

Generally it’s easy to browse, though a little bit dull-looking. You can get to most places within a couple of clicks, though as they’ve included more capability, some things have come to be a little surprise, for example, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the styling department. Aside from that it’s very easy to deal with.



This is very standard, just allowing you to place easy introductions or call details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, basic automations, reoccuring e-newsletters, A/B testing, occasion registrations, surveys, studies and also vouchers .

Choice and also Flexibility of Template Designs

Not poor. You can also begin from scratch, as well as utilize a useful attribute called ‘Brand your email’ to auto-generate a design template based on your web site’s colors as well as logo.

Email Marketing Automation

They provide autoresponders and also deserted cart advocate Shopify and WooCommerce. It additionally creates pre-defined contact segments based upon your consumers’ interactions with your on the internet store (e.g. repeat, lapsed as well as prospective consumers). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can not truly incorporate problems and actions as you can in many other devices.

Listing Management

You can develop sections from contact activity, checklist membership, get in touch with details, tags, or ecommerce activity. You can also produce a section from your get in touch with understandings and tag contacts based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and also it simply supplies a summary box, standard area options (which you can’t include in) and then a listing, or lists, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not do as well badly, getting to one of the most popular email providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports as well as Analysis

In addition to standard open and click records, spam, bounce and also unsubscribe rates are also available. You also get click warmth maps, and also some helpful overview reports such as open and also click fads, opens by gadget, % of get in touches with engaged, as well as many successful subject line. You can likewise compare projects. However, progressed tracking such as social monitoring isn’t offered.


Below’s where it gets a bit unshaven. The website and also the device are just readily available in English. You can pick to change a few of the non-editable email sections (e.g. footer and privacy policy message) to among 10 languages offered, mostly European. Assistance and also the data base is available in 4 languages. Somewhat complex, but at the very least there’s some initiative to support multilingual users as well as target markets.

More Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nevertheless, there is a function to inspect the email for mistakes ( missing out on web links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a tool that allows you to preview how e-mails will seek certain receivers, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are put on short-lived hold for 15 days, and then resent. If it occurs once more, they are moved into a put on hold bounce classification. They have actually a ‘recommended for elimination’ filter available to check out these, but don’t eliminate them instantly.



Import/export offered although it’s not as straightforward as it could be– you need to initially make it possible for advanced email authorizations under Account Settings.

Storage space available for data and also images


All strategies come with unrestricted storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different levels of account gain access to


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a substantial amount of applications as well as integrations , almost 400.

Touchdown Page Builder


This is only available via their form contractor, as well as it’s really fundamental. Instead, we ‘d advise these cost-free touchdown page builders.

Consumer Support

3.5/ 5.

There are several channels of support, including online chat, phone support, a knowledge base as well as community-based support. I found that the chat as well as phone assistance weren’t always readily available, which was a little frustrating. When I was able to get hold of conversation support, nonetheless, I did find them to be beneficial as well as receptive . Keep in mind that you’ll require to contact order to cancel your membership, which is rather aggravating.

Overall ranking.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of packages. The main issue right here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate with their website, they are a tool for local business. And, as such, it’s worth reviewing them on these terms. As discussed over, they definitely have sufficient of the basics covered to please most small businesses, as well as if it were as basic as that then we would certainly advise them a lot more extremely.

The problem, these days, is that there are plenty of other email devices using a lot more than Constant Contact, and for a whole lot less cash. This consists of not just includes, but additionally customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself using far more powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability rates, assimilations ( specifically social networks combinations), as well as for permitting various access levels for separate users. And also with current enhancements to automations as well as reporting, as well as the enhancement of new attributes like a internet site builder, it does appear like they’re making an effort to enhance the item. However their absence of advanced attributes makes it difficult to suggest them over others at this price factor. (You’ll see we do not list them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly claim that there may be other rate of interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simplistic approach (it just includes autoresponders). They likewise use robust reports and analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as comes with sophisticated automation alternatives and a integrated CRM.
  • GetResponse is a strong option. It includes several sophisticated functions (e.g. a webinar device), has excellent automations and also supplies one of the most effective spam as well as style testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best options to Constant Contact, check it out right here. You can also try out our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to get into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off having a look at any one of these CRMs for small businesses, which will be far more inexpensive. There are also plenty of superb totally free CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software for local business. It securely shops your client data and also provides a safe means to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability examinations.

Despite these flashy numbers and functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for little businesses. The issue, these days, is that there are lots of other e-mail devices offering even much more than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you can discover yourself using a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic technique (it only includes autoresponders).

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