Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Sales Job

Constant Contact have remained in the e-mail advertising and marketing video game since 1995. During that time, they’ve handled to become one of one of the most pre-owned email devices in the world, after Mailchimp.

One point I noticed is that Constant Contact is very commonly the top choice for numerous other review sites. Normally, I am curious to see if our in-depth analysis produces the same outcome.

You might have taken a look at the Constant Contact reviews offered by customers online, too, as well as whilst they are quite positive, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic technique as well as utilizes our sensible experience as well as expertise of lots of various other simple as well as innovative marketing automation tools.

What makes them unique is that they’ve added several features over the years that few of their rivals sporting activity, such as electronic product downloads, occasion management, appointment organizing as well as social projects. These all contribute to the diverse list of email alternatives readily available, along with automations and also recurring newsletters.

Constant Contact boast a industry with around 400 applications and assimilations that deal with even one of the most particular niche of items. Despite these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient reason for us to take a more detailed look at Constant Contact’s ins & outs and examine if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, however their prices aren’t the most economical, especially when you consider that their functions simply aren’t that progressed. Plans start from $9.99/ month, yet this just enables 500 clients, and costs climb rather dramatically after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full rates overview

Pros and Cons


Is Constant Contact the appropriate newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind hereof, being just one of minority email advertising and marketing devices to permit you to take care of event invites, registrations, and tickets . Remember that this function comes with its very own fees: 5.4% + $0.80 for every ticket offered or purchase conducted.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t offer the most sophisticated automations. While they do provide caused campaigns, autoresponders and abandoned cart projects (for Shopify just), you’ll find that other much more affordable devices use comparable degrees of automation– MailerLite and also Sendinblue.

Ranking information


Ease of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can reach most locations within a number of clicks, though as they’ve added extra functionality, some points have actually ended up being a little covert, for instance, automations.

Newsletter Creation


The editor is fast, yet light on functions, particularly in the styling department. Apart from that it’s easy to deal with.



This is extremely fundamental, only permitting you to put simple greetings or get in touch with information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, fundamental automations, persisting newsletters, A/B testing, event enrollments, studies, vouchers and surveys .

Choice as well as Flexibility of Template Designs

Okay. There are about 200 (!) templates to select from, with differing levels of top quality (some are suitable, while others look a little basic and outdated). You can also start from scratch, as well as utilize a helpful attribute called ‘Brand your email’ to auto-generate a design template based on your website’s colors as well as logo design.

Email Marketing Automation

It likewise creates pre-defined get in touch with sectors based on your clients’ communications with your on-line store (e.g. repeat, expired and also potential clients). Automations based on call triggers (e.g. email opens up, clicks) are also offered.

List Management

You can develop sections from get in touch with activity, listing membership, get in touch with details, tags, or ecommerce task. You can also develop a section from your call understandings as well as tag contacts based upon get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and also it merely offers a summary box, standard field choices (which you can’t include in) and after that a checklist, or checklists, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not do also terribly, getting to the most prominent e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In addition to conventional open and click records, spam, bounce and unsubscribe prices are also readily available. You additionally get click heat maps, and some helpful review reports such as open and click patterns, opens by tool, % of contacts involved, as well as many effective subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t offered.


The tool and also the website are only available in English. You can select to change some of the non-editable e-mail sections (e.g. footer and also personal privacy plan text) to one of 10 languages available, mainly European.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to check the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s likewise a device that permits you to preview just how emails will certainly look for certain recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are positioned on temporary hold for 15 days, and then frown at. If it occurs again, they are moved right into a put on hold bounce classification. They have actually a ‘ suggested for removal’ filter available to watch these, yet don’t remove them immediately.



Import/export readily available although it’s not as simple as maybe– you need to initially make it possible for sophisticated e-mail authorizations under Account Settings.

Storage readily available for data as well as images


All plans come with limitless storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge quantity of combinations and apps , virtually 400.

Landing Page Builder


This is just available using their type builder, and also it’s extremely basic. Rather, we ‘d recommend these complimentary touchdown web page building contractors.

Customer Support

3.5/ 5.

There are several channels of assistance, including online chat, phone assistance, a knowledge base and also community-based assistance. I located that the conversation and phone support weren’t constantly offered, which was a little aggravating.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The primary problem right here, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their website, they are a tool for small businesses. And also, because of this, it’s worth evaluating them on these terms. As pointed out above, they absolutely have sufficient of the basics covered to please most local business, as well as if it were as straightforward as that after that we ‘d suggest them a lot more extremely.

The issue, nowadays, is that there are lots of other e-mail tools supplying a lot more than Constant Contact, and also for a whole lot less cash. This consists of not only includes, yet additionally user experience. For the amount you pay with Constant Contact, you can locate yourself making use of much extra effective devices such as ActiveCampaign and also GetResponse.

And with current improvements to automations as well as coverage, and the addition of brand-new functions like a website home builder, it does look like they’re making an effort to boost the item. Their lack of innovative features makes it hard to recommend them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there may be various other rate of interests at play there.

Attempt Constant Contact now completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simple strategy (it just features autoresponders). They also use durable reports and evaluation devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail advertising and marketing devices on the marketplace. It’s readily available in 6 languages as well as comes with sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a solid option. It comes with many innovative functions (e.g. a webinar tool), supplies and has excellent automations among the most effective spam and design testing devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the most effective alternatives to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to get involved in the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small companies, which will certainly be far more budget friendly. There are also a lot of outstanding totally free CRMs to choose from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software for local business. It securely stores your consumer data and also offers a protected way to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Regardless of these fancy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small organizations. The problem, these days, is that there are lots of various other email devices supplying even extra than Constant Contact, and also for a whole lot much less cash. For the amount you pay with Constant Contact, you could locate on your own utilizing much a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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