Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising game because 1995. During that time, they’ve taken care of to turn into one of the most previously owned e-mail devices in the world, after Mailchimp.

Something I discovered is that Constant Contact is extremely often the leading choice for several various other testimonial web sites. Normally, I wonder to see if our thorough analysis generates the exact same outcome.

You could have taken a look at the Constant Contact reviews used by customers online, also, and also whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique and uses our practical experience and also expertise of loads of other straightforward and advanced advertising and marketing automation devices.

What makes them special is that they’ve added several features for many years that few of their competitors sporting activity, such as electronic product downloads, event management, consultation scheduling as well as social projects. These all contribute to the varied checklist of e-mail alternatives readily available, in addition to automations and also reoccuring newsletters.

Constant Contact brag a market with around 400 apps as well as combinations that satisfy also one of the most particular niche of products. Despite these flashy numbers and functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and examine.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, however their costs aren’t the most affordable, particularly when you think about that their attributes simply aren’t that progressed. Plans start from $9.99/ month, but this just permits 500 customers, and also costs rise pretty sharply after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total pricing overview

Cons and also pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather unique in this regard, being just one of the few email advertising and marketing tools to allow you to take care of event invites, enrollments, and tickets . Remember that this attribute includes its very own charges: 5.4% + $0.80 for each and every ticket sold or deal performed.

Not advised if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most sophisticated automations. While they do use triggered projects, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll find that other much less costly devices provide similar levels of automation– MailerLite and also Sendinblue.

Rating information


Ease of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can reach the majority of places within a couple of clicks, though as they’ve included extra functionality, some things have actually come to be a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the designing division. In addition to that it’s easy to deal with.



This is very standard, only allowing you to place straightforward introductions or get in touch with information. There is no if/then/else reasoning offered.

Email kinds

Classic, autoresponders, standard automations, recurring e-newsletters, A/B testing, occasion enrollments, studies, coupons as well as surveys .

Option as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to pick from, with varying degrees of top quality (some are decent, while others look a little fundamental and outdated). You can also start from scratch, and make use of a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based upon your site’s shades as well as logo.

Email Marketing Automation

They provide autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It additionally creates pre-defined call sectors based upon your customers’ communications with your online shop (e.g. repeat, expired and also prospective clients). Automations based on call triggers (e.g. email opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not actually combine conditions as well as activities as you can in lots of other devices.

Listing Management

You can produce segments from contact task, checklist membership, get in touch with information, tags, or ecommerce activity. You can also develop a sector from your call insights as well as tag get in touches with based upon call area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it just offers a description box, fundamental area options (which you can not contribute to) and after that a list, or lists, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too badly, reaching the most preferred e-mail service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and Analysis

In enhancement to standard open and click reports, spam, bounce and also unsubscribe rates are likewise available. You additionally get click warm maps, as well as some valuable overview reports such as open and also click patterns, opens by device, % of get in touches with involved, and also many successful subject line.


Below’s where it gets a little bit unshaven. The website and the tool are only offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and also privacy policy text) to one of 10 languages offered, mostly European. Support and also the data base is available in 4 languages. Slightly complex, but at least there’s some initiative to support multilingual customers and audiences.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to examine the email for mistakes (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a device that permits you to preview how e-mails will look for specific recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on temporary hold for 15 days, and then resent. They are relocated right into a suspended bounce group if it occurs again. They have actually a ‘ advised for removal’ filter available to see these, however don’t remove them immediately.


of course

Import/export offered although it’s not as uncomplicated as maybe– you need to initially enable advanced e-mail consents under Account Settings.

Storage readily available for information and photos


All strategies include endless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of assimilations as well as apps , practically 400.

Touchdown Page Builder

of course

This is just available through their form building contractor, and it’s very standard. Rather, we ‘d recommend these cost-free touchdown web page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, consisting of online conversation, phone support, a data base and also community-based assistance. Nonetheless, I located that the chat and also phone support weren’t always offered, which was a little aggravating. When I had the ability to get hold of chat support, nonetheless, I did find them to be helpful as well as receptive . Bear in mind that you’ll require to call order to terminate your membership, which is rather irritating.

Overall rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks most of packages. The main concern below, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate with their website, they are a tool for local business. And also, as such, it’s worth assessing them on these terms. As discussed above, they certainly have enough of the fundamentals covered to satisfy most small companies, as well as if it were as straightforward as that after that we would certainly suggest them much more very.

The concern, nowadays, is that there are a lot of other e-mail tools providing a lot more than Constant Contact, as well as for a whole lot less cash. This includes not only includes, but also user experience. Actually, for the quantity you pay with Constant Contact, you could find yourself making use of much more effective tools such as ActiveCampaign and also GetResponse.

They do get points for their good deliverability rates, assimilations ( especially social media integrations), as well as for permitting different accessibility levels for separate users. And with recent improvements to automations and coverage, and the addition of new functions like a site builder, it does look like they’re making an initiative to enhance the item. Their lack of advanced functions makes it tough to suggest them over others at this price point. (You’ll see we do not list them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly declare that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders). They likewise provide durable reports and analysis tools. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising and marketing tools on the market. It’s offered in 6 languages and also includes sophisticated automation choices and also a built-in CRM.
  • GetResponse is a solid option. It features lots of advanced attributes (e.g. a webinar device), has exceptional automations and provides among the very best spam and also layout screening devices we’ve ever utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a thorough overview with the very best alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for tiny organizations, which will be far a lot more affordable. There are also plenty of superb free CRMs to pick from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software application for small businesses. It securely stores your client information as well as provides a safe and secure way to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and functions, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for small services. The concern, these days, is that there are lots of other e-mail tools offering also more than Constant Contact, and also for a whole lot much less money. For the amount you pay with Constant Contact, you might discover on your own using a lot extra effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified method (it only includes autoresponders).

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