Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Senior Financial Analyst Salaries

Constant Contact have actually been in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve managed to become one of the most previously owned e-mail devices on the planet, after Mailchimp.

One point I noticed is that Constant Contact is really commonly the leading selection for lots of various other evaluation websites. Normally, I am curious to see if our detailed evaluation generates the same outcome.

You may have checked out the Constant Contact evaluations offered by users online, as well, and also whilst they are quite favorable, they may not offer you the whole picture. Our review of Constant Contact is based upon a methodical method and uses our functional experience as well as knowledge of loads of various other basic and also advanced advertising and marketing automation devices.

What makes them special is that they’ve included several attributes over the years that few of their rivals sport, such as digital item downloads, event monitoring, appointment scheduling as well as social projects. These all contribute to the diverse list of e-mail options offered, along with automations and also reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that accommodate also one of the most niche of products. Despite these fancy numbers and also attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, however their costs aren’t one of the most cost effective, particularly when you consider that their features just aren’t that progressed. Plans start from $9.99/ month, but this only permits 500 customers, and also rates climb quite greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full rates overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being just one of the few e-mail advertising devices to permit you to handle occasion registrations, invites, and tickets . Bear in mind that this attribute includes its own fees: 5.4% + $0.80 for every ticket offered or transaction conducted.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact does not offer one of the most sophisticated automations. While they do use set off campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that much cheaper tools supply comparable levels of automation– MailerLite and also Sendinblue, for example.

Ranking information


Relieve of Use

Usually it’s easy to browse, though a bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve added much more performance, some things have come to be a little concealed, for example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, specifically in the designing department. Aside from that it’s easy to work with.



This is very fundamental, just permitting you to place easy greetings or call information. There is no if/then/else reasoning available.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B testing, event registrations, vouchers, polls as well as surveys .

Option and Flexibility of Template Designs

Not bad. There are around 200 (!) themes to select from, with differing levels of high quality (some are respectable, while others look a little standard and outdated). You can also go back to square one, and make use of a convenient attribute called ‘Brand your email’ to auto-generate a layout based on your web site’s colors and also logo.

Email Marketing Automation

They use autoresponders as well as deserted cart advocate Shopify and also WooCommerce. It also creates pre-defined get in touch with segments based upon your consumers’ interactions with your on-line shop (e.g. repeat, expired as well as possible customers). Automations based upon call triggers (e.g. e-mail opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t the most flexible, as you can’t actually incorporate problems and actions as you can in many other tools.

Checklist Management

You can create sections from call task, list subscription, get in touch with details, tags, or ecommerce activity. You can likewise create a section from your call understandings and also tag calls based on contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, and it just offers a summary box, fundamental field alternatives (which you can’t add to) and then a listing, or listings, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out too severely, reaching the most prominent e-mail companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

In addition to typical open and click reports, spam, bounce and unsubscribe rates are also readily available. You additionally get click heat maps, as well as some beneficial introduction reports such as open and click fads, opens by device, % of get in touches with engaged, and many effective subject line. You can also contrast projects. Nevertheless, progressed tracking such as social tracking isn’t readily available.


Here’s where it obtains a bit unshaven. The site as well as the device are only offered in English. You can select to alter a few of the non-editable email sections (e.g. footer and also privacy plan text) to one of 10 languages offered, primarily European. Support and also the knowledge base is offered in 4 languages. Somewhat complex, but at least there’s some initiative to support multilingual users as well as target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to inspect the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a device that enables you to sneak peek just how e-mails will try to find details recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are placed on momentary hold for 15 days, and after that dislike. They are relocated right into a suspended bounce classification if it occurs again. They have a ‘ advised for elimination’ filter offered to see these, however don’t eliminate them instantly.



Import/export offered although it’s not as uncomplicated as it could be– you need to initially allow innovative e-mail authorizations under Account Settings.

Storage space readily available for information and also images


All plans include endless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge quantity of apps and integrations , practically 400.

Landing Page Builder

of course

This is only offered through their form home builder, and also it’s very fundamental. Rather, we ‘d advise these free landing page home builders.

Customer Support

3.5/ 5.

There are a number of channels of support, including online conversation, phone support, a expertise base and community-based assistance. I located that the chat and phone support weren’t always available, which was a little aggravating.

Overall rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The major problem here, however, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves restate through their website, they are a tool for local business. And also, as such, it’s worth evaluating them on these terms. As mentioned above, they definitely have sufficient of the basics covered to please most small companies, and also if it were as basic as that then we would certainly recommend them much more highly.

The concern, these days, is that there are plenty of other email tools offering even more than Constant Contact, and for a lot much less cash. This includes not just includes, yet additionally customer experience. For the amount you pay with Constant Contact, you might discover yourself using much extra effective tools such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also coverage, and also the addition of new features like a web site contractor, it does look like they’re making an initiative to improve the product. Their absence of sophisticated functions makes it difficult to recommend them over others at this rate point.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simple strategy (it just features autoresponders). They likewise provide robust reports and also analysis devices. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email marketing devices on the market. It’s available in 6 languages as well as features sophisticated automation alternatives and a built-in CRM.
  • GetResponse is a strong alternative. It includes lots of advanced functions (e.g. a webinar device), provides and has exceptional automations among the very best spam as well as design screening tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the very best choices to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to get into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for little businesses, which will certainly be much much more affordable. There are even lots of excellent cost-free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for small businesses. It securely shops your consumer information and offers a protected way to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly excellent in our bi-annual deliverability tests.

Despite these flashy numbers as well as attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for little businesses. The concern, these days, is that there are lots of other e-mail tools offering also a lot more than Constant Contact, and for a great deal much less cash. For the amount you pay with Constant Contact, you could locate yourself using much a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified strategy (it only features autoresponders).

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