Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising game since 1995. During that time, they’ve taken care of to turn into one of the most secondhand e-mail tools worldwide, after Mailchimp.

One thing I observed is that Constant Contact is very frequently the top selection for several various other testimonial sites. Normally, I wonder to see if our comprehensive evaluation produces the same result.

You might have looked into the Constant Contact evaluations supplied by users online, also, as well as whilst they are pretty favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical approach and utilizes our functional experience as well as knowledge of loads of various other basic and innovative marketing automation devices.

What makes them special is that they’ve included numerous features over the years that few of their rivals sporting activity, such as electronic product downloads, event monitoring, visit organizing as well as social projects. These all add to the diverse listing of email options readily available, along with automations and persisting e-newsletters.

Constant Contact boast a market with around 400 apps as well as integrations that satisfy even one of the most niche of products. Yet regardless of these showy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins and also inspect.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their costs aren’t one of the most affordable, specifically when you consider that their attributes simply aren’t that advanced. Plans begin with $9.99/ month, yet this only enables 500 subscribers, and also costs increase quite greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full prices overview

Pros and also Cons


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being among the few e-mail marketing tools to allow you to manage event tickets, invitations, and registrations . Bear in mind that this feature comes with its own costs: 5.4% + $0.80 for every ticket sold or transaction carried out.

Not recommended if:

You need advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use the most advanced automations. While they do supply activated projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll discover that other much more affordable tools use similar levels of automation– MailerLite and Sendinblue.

Score information


Reduce of Use

Normally it’s simple to browse, though a little bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added more performance, some points have actually ended up being a little hidden, as an example, automations.

Newsletter Creation


The editor is quick, but light on functions, specifically in the designing department. Besides that it’s simple to work with.



This is really standard, only enabling you to insert straightforward greetings or get in touch with information. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, event enrollments, surveys, surveys and also vouchers .

Selection and Flexibility of Template Designs

Not bad. There are around 200 (!) templates to pick from, with varying levels of top quality (some are decent, while others look a little standard as well as dated). You can additionally start from scratch, and also make use of a useful feature called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s shades and logo.

Email Marketing Automation

They use autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It also produces pre-defined call segments based upon your consumers’ communications with your online shop (e.g. repeat, lapsed and also possible consumers). Automations based upon get in touch with triggers (e.g. e-mail opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most adaptable, as you can not actually incorporate conditions as well as activities as you can in numerous various other devices.

Checklist Management

You can produce sectors from call activity, list membership, get in touch with information, tags, or ecommerce activity. You can also create a sector from your contact insights and also tag calls based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, as well as it merely offers a summary box, basic field options (which you can not include in) and after that a listing, or lists, that people can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, getting to one of the most prominent email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports as well as Analysis

In enhancement to conventional open and click reports, spam, bounce and also unsubscribe prices are additionally readily available. You also obtain click warm maps, as well as some valuable summary reports such as open and also click fads, opens up by tool, % of contacts engaged, and many effective subject line.


The website and also the tool are only readily available in English. You can pick to change some of the non-editable email areas (e.g. footer and personal privacy policy text) to one of 10 languages readily available, mostly European.

Additional Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to inspect the e-mail for errors (missing web links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a device that permits you to preview how emails will look for certain recipients, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and then dislike. They are relocated right into a suspended bounce group if it happens once again. They have a ‘recommended for elimination’ filter available to view these, yet do not remove them instantly.


of course

Import/export offered although it’s not as straightforward as it could be– you require to initially enable advanced e-mail approvals under Account Settings.

Storage space readily available for data and images


All strategies feature unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous quantity of apps as well as integrations , almost 400.

Landing Page Builder


This is just readily available using their kind contractor, and it’s extremely fundamental. Rather, we ‘d suggest these free landing web page home builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of online conversation, phone support, a knowledge base and also community-based support. I discovered that the chat as well as phone assistance weren’t constantly offered, which was a little frustrating. When I was able to get hold of chat support, however, I did find them to be helpful and responsive . Keep in mind that you’ll need to contact order to cancel your registration, which is rather frustrating.

Total score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of packages. The main concern right here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves state through their website, they are a tool for local business. As well as, thus, it’s worth assessing them on these terms. As mentioned above, they absolutely have enough of the essentials covered to please most small businesses, as well as if it were as straightforward as that then we ‘d recommend them more extremely.

The issue, these days, is that there are plenty of various other e-mail devices offering much more than Constant Contact, and for a whole lot much less cash. This consists of not only features, however additionally user experience. In fact, for the quantity you pay with Constant Contact, you could find yourself making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

As well as with current enhancements to automations and coverage, as well as the addition of new functions like a site building contractor, it does look like they’re making an effort to enhance the product. Their absence of advanced functions makes it challenging to recommend them over others at this cost factor.

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly assert that there might be other interests at play there.

Attempt Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplified approach (it only includes autoresponders). They additionally use robust reports as well as evaluation tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising tools on the marketplace. It’s offered in 6 languages and includes advanced automation options as well as a integrated CRM.
  • GetResponse is a strong alternative. It comes with numerous innovative functions (e.g. a webinar tool), has outstanding automations and also offers among the very best spam and design screening tools we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough overview with the very best choices to Constant Contact, check it out below. You can additionally try our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to enter into the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for small services, which will certainly be far a lot more economical. There are also lots of superb complimentary CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software application for small businesses. It safely shops your consumer data as well as uses a safe method to handle your clients.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for small organizations. The concern, these days, is that there are lots of various other e-mail tools using even a lot more than Constant Contact, and for a great deal less money. For the amount you pay with Constant Contact, you can locate on your own utilizing a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplified strategy (it just includes autoresponders).

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