Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing game since 1995. During that time, they’ve managed to become one of one of the most pre-owned email devices in the world, after Mailchimp.

One thing I observed is that Constant Contact is very typically the top choice for numerous various other evaluation websites. Naturally, I am curious to see if our comprehensive analysis generates the exact same result.

You may have checked out the Constant Contact reviews provided by customers online, also, as well as whilst they are pretty positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a methodical approach and also uses our functional experience and also expertise of lots of other easy as well as sophisticated marketing automation devices.

What makes them unique is that they’ve added numerous attributes throughout the years that few of their rivals sport, such as digital item downloads, event administration, visit organizing as well as social campaigns. These all contribute to the varied checklist of e-mail alternatives readily available, in addition to automations as well as repeating newsletters.

Constant Contact boast a industry with around 400 applications and combinations that accommodate even the most niche of products. Yet regardless of these flashy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs as well as check.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their prices aren’t the most budget-friendly, specifically when you take into consideration that their attributes just aren’t that advanced. Plans begin with $9.99/ month, but this just enables 500 customers, and also rates increase pretty greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete prices overview

Pros and Cons


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is quite distinct in this regard, being just one of minority e-mail advertising devices to enable you to handle event registrations, tickets, and invites . Bear in mind that this feature includes its very own fees: 5.4% + $0.80 for each ticket offered or transaction carried out.

Not recommended if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t use one of the most innovative automations. While they do use triggered projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll locate that much cheaper devices offer comparable degrees of automation– MailerLite and also Sendinblue, for instance.

Rating details


Relieve of Use

Usually it’s easy to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added extra performance, some things have become a little surprise, for example, automations.

Newsletter Creation


The editor is fast, but light on features, particularly in the styling division. Aside from that it’s very easy to collaborate with.



This is extremely basic, just allowing you to place simple greetings or call information. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, event enrollments, surveys, studies as well as promo codes .

Choice as well as Flexibility of Template Designs

Not poor. You can additionally start from scratch, and also use a handy attribute called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors as well as logo design.

Email Marketing Automation

They supply autoresponders as well as abandoned cart advocate Shopify and WooCommerce. It likewise creates pre-defined get in touch with segments based upon your clients’ communications with your online store (e.g. repeat, expired and potential consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally available. It’s worth noting that the automations aren’t one of the most adaptable, as you can not really combine conditions and activities as you can in many various other tools.

Listing Management

You can produce sections from get in touch with activity, list subscription, call details, tags, or ecommerce activity. You can also develop a sector from your get in touch with insights and also tag contacts based on get in touch with area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, as well as it just supplies a summary box, basic field alternatives (which you can’t include in) and afterwards a checklist, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, getting to the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records as well as Analysis

In addition to conventional open and also click records, spam, bounce and also unsubscribe prices are likewise readily available. You likewise obtain click warm maps, as well as some helpful introduction records such as open and click trends, opens up by gadget, % of get in touches with involved, and a lot of successful subject line. You can also compare campaigns. However, advanced tracking such as social monitoring isn’t available.


The site and also the tool are just available in English. You can select to change some of the non-editable email areas (e.g. footer and also privacy plan text) to one of 10 languages offered, mostly European.

More Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to inspect the email for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that allows you to sneak peek just how e-mails will look for particular recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and after that frown at. If it happens again, they are moved right into a put on hold bounce group. They have a ‘ advised for removal’ filter offered to see these, but do not remove them immediately.



Import/export available although it’s not as simple as maybe– you need to first make it possible for advanced e-mail approvals under Account Settings.

Storage offered for images and data


All strategies include endless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different levels of account accessibility


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of combinations and also applications , practically 400.

Landing Page Builder


This is just available via their kind home builder, as well as it’s very standard. Instead, we would certainly recommend these free landing page building contractors.

Consumer Support

3.5/ 5.

There are several channels of support, including online chat, phone support, a data base as well as community-based assistance. Nonetheless, I discovered that the conversation and also phone assistance weren’t constantly offered, which was a little aggravating. When I was able to get hold of conversation assistance, however, I did locate them to be receptive and useful . Remember that you’ll require to call in order to terminate your subscription, which is rather bothersome.

Overall rating.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks most of packages. The major concern right here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves state via their site, they are a device for local business. As well as, therefore, it’s worth evaluating them on these terms. As discussed over, they absolutely have enough of the essentials covered to satisfy most local business, and also if it were as straightforward as that after that we would certainly advise them extra very.

The issue, nowadays, is that there are a lot of other e-mail tools providing even more than Constant Contact, and also for a whole lot less money. This includes not just features, yet also customer experience. For the quantity you pay with Constant Contact, you might locate yourself using much extra effective devices such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also reporting, and also the enhancement of new attributes like a internet site builder, it does look like they’re making an effort to improve the item. Their lack of sophisticated attributes makes it challenging to recommend them over others at this cost point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there might be other rate of interests at play there.

Try Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplified approach (it only features autoresponders). They additionally offer robust reports as well as evaluation devices. They are even less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising tools on the market. It’s offered in 6 languages as well as includes advanced automation options as well as a built-in CRM.
  • GetResponse is a solid option. It features several advanced functions (e.g. a webinar device), has excellent automations and uses among the very best spam as well as layout testing tools we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the very best options to Constant Contact, check it out here. You can likewise experiment with our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d like to enter into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for little services, which will certainly be far much more budget friendly. There are even plenty of outstanding totally free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software application for local business. It securely shops your client information as well as provides a safe and secure way to manage your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability tests.

Regardless of these fancy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for tiny businesses. The problem, these days, is that there are plenty of various other e-mail tools supplying also extra than Constant Contact, and also for a great deal much less cash. For the amount you pay with Constant Contact, you could locate yourself utilizing a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic method (it only features autoresponders).

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