Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game considering that 1995. During that time, they’ve handled to turn into one of the most pre-owned e-mail devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely often the leading choice for many various other review sites. Normally, I am curious to see if our thorough evaluation generates the exact same outcome.

You may have checked out the Constant Contact reviews supplied by users online, also, and also whilst they are rather favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique and also utilizes our functional experience as well as understanding of dozens of other basic as well as advanced advertising automation tools.

What makes them unique is that they’ve included a number of functions over the years that few of their competitors sporting activity, such as electronic item downloads, occasion monitoring, consultation scheduling and also social campaigns. These all contribute to the varied checklist of email options readily available, in addition to automations and also reoccuring e-newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that cater to even the most niche of items. Yet in spite of these showy numbers as well as functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also check.
Discover listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, but their costs aren’t one of the most inexpensive, particularly when you consider that their features just aren’t that advanced. Plans start from $9.99/ month, yet this just enables 500 clients, and rates increase pretty greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total prices overview

Pros as well as Cons


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being among minority e-mail advertising devices to permit you to take care of event tickets, invites, and registrations . Keep in mind that this function features its own fees: 5.4% + $0.80 for each and every ticket sold or purchase performed.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer one of the most sophisticated automations. While they do provide triggered projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll find that much cheaper tools use comparable levels of automation– MailerLite and Sendinblue, for instance.

Rating details


Reduce of Use

Generally it’s simple to browse, though a little bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included a lot more functionality, some things have become a little surprise, as an example, automations.

E-newsletter Creation


The editor is quick, but light on functions, especially in the styling division. Apart from that it’s easy to collaborate with.



This is very basic, only permitting you to place easy introductions or contact information. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, basic automations, persisting newsletters, A/B testing, event registrations, studies, promo codes as well as polls .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) templates to choose from, with varying degrees of quality (some are good, while others look a little standard and also dated). You can also go back to square one, and also utilize a useful attribute called ‘Brand your email’ to auto-generate a template based upon your internet site’s colors as well as logo design.

Email Marketing Automation

It likewise generates pre-defined get in touch with sectors based on your consumers’ interactions with your online store (e.g. repeat, expired as well as potential customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are likewise available.

List Management

You can create sections from contact activity, listing membership, get in touch with details, tags, or ecommerce activity. You can also develop a section from your call insights and also tag contacts based upon call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and it simply offers a summary box, standard field alternatives (which you can’t contribute to) and afterwards a listing, or checklists, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform too terribly, getting to the most prominent email providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

In addition to typical open as well as click records, spam, bounce and also unsubscribe rates are additionally offered. You also obtain click warmth maps, and also some beneficial summary records such as open and also click patterns, opens by tool, % of contacts involved, and the majority of effective subject line. You can likewise contrast projects. Progressed tracking such as social tracking isn’t offered.


Right here’s where it gets a little bit unshaven. The website and the tool are just available in English. You can choose to alter a few of the non-editable email areas (e.g. footer as well as personal privacy plan text) to among 10 languages offered, primarily European. Support and also the data base is available in 4 languages. Somewhat confusing, but at least there’s some effort to support multilingual users and target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to examine the e-mail for errors (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a device that enables you to sneak peek how e-mails will seek certain recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce classification if it happens once more. They have actually a ‘ suggested for removal’ filter available to check out these, but don’t eliminate them automatically.



Import/export available although it’s not as straightforward as it could be– you need to first allow sophisticated e-mail consents under Account Settings.

Storage offered for data and pictures


All plans include unrestricted storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account gain access to


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large amount of apps and combinations , nearly 400.

Landing Page Builder


This is just offered through their type home builder, and also it’s extremely standard. Instead, we would certainly suggest these cost-free touchdown page contractors.

Consumer Support

3.5/ 5.

There are a number of channels of support, consisting of online conversation, phone support, a data base as well as community-based support. However, I discovered that the chat and phone support weren’t always offered, which was a little frustrating. When I was able to acquire chat assistance, however, I did locate them to be useful and responsive . Keep in mind that you’ll need to call in order to terminate your subscription, which is quite bothersome.

Overall ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks most of packages. The main problem here, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves restate with their website, they are a tool for local business. As well as, thus, it’s worth evaluating them on these terms. As pointed out above, they definitely have sufficient of the essentials covered to please most small businesses, and if it were as easy as that then we ‘d recommend them more very.

The problem, nowadays, is that there are lots of various other email tools offering even more than Constant Contact, and for a lot less money. This consists of not only features, yet likewise user experience. For the quantity you pay with Constant Contact, you could find on your own making use of much extra powerful tools such as ActiveCampaign as well as GetResponse.

And also with current enhancements to automations as well as reporting, and also the addition of new attributes like a internet site builder, it does look like they’re making an initiative to improve the item. Their absence of innovative attributes makes it difficult to recommend them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly declare that there could be other rate of interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplified technique (it just features autoresponders). They likewise offer robust reports as well as evaluation devices. They are even less expensive than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages and also features advanced automation options and also a integrated CRM.
  • GetResponse is a solid alternative. It includes several sophisticated features (e.g. a webinar device), offers as well as has superb automations one of the best spam as well as layout testing tools we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the best alternatives to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for small organizations, which will certainly be much more inexpensive. There are even plenty of exceptional cost-free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small companies. It securely shops your client data and also offers a safe and secure way to handle your subscribers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability examinations.

Regardless of these fancy numbers as well as functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a device for tiny organizations. The concern, these days, is that there are plenty of other email devices using also extra than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you could discover yourself making use of much more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplistic technique (it only features autoresponders).

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