Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game since 1995. During that time, they’ve handled to turn into one of one of the most previously owned email devices worldwide, after Mailchimp.

Something I saw is that Constant Contact is extremely usually the top choice for lots of various other testimonial websites. Naturally, I wonder to see if our thorough analysis generates the exact same result.

You might have had a look at the Constant Contact testimonials used by individuals online, also, and also whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic technique and utilizes our useful experience and expertise of dozens of other simple and also sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included numerous features for many years that few of their competitors sport, such as electronic item downloads, occasion monitoring, visit scheduling and also social campaigns. These all contribute to the varied listing of e-mail alternatives offered, in addition to automations as well as repeating newsletters.

Constant Contact brag a marketplace with around 400 applications and integrations that satisfy also the most niche of products. Regardless of these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and check.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their prices aren’t one of the most affordable, particularly when you take into consideration that their features simply aren’t that progressed. Strategies start from $9.99/ month, yet this just allows for 500 customers, and costs rise rather dramatically after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing overview

Pros as well as Cons


Is Constant Contact the best e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather distinct hereof, being one of minority email advertising devices to allow you to take care of event tickets, invites, as well as enrollments . Remember that this function comes with its very own charges: 5.4% + $0.80 for every ticket sold or transaction performed.

Not advised if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not supply the most advanced automations. While they do use triggered projects, autoresponders and abandoned cart campaigns (for Shopify only), you’ll locate that other more affordable devices provide similar levels of automation– MailerLite and Sendinblue, for example.

Rating details


Relieve of Use

Normally it’s easy to navigate, though a little bit dull-looking. You can reach many areas within a number of clicks, though as they’ve included more performance, some points have actually become a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on features, particularly in the styling division. In addition to that it’s very easy to collaborate with.



This is very fundamental, just permitting you to put simple greetings or call details. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, reoccuring newsletters, A/B screening, occasion enrollments, surveys, surveys and also coupons .

Selection and Flexibility of Template Designs

Not bad. There are about 200 (!) templates to choose from, with varying degrees of high quality (some are respectable, while others look a little standard and also dated). You can additionally go back to square one, as well as make use of a useful feature called ‘Brand your e-mail’ to auto-generate a layout based on your website’s colors and logo design.

Email Marketing Automation

It also generates pre-defined contact segments based on your consumers’ interactions with your on the internet shop (e.g. repeat, expired and also possible consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are also readily available.

Checklist Management

You can produce sections from call activity, checklist membership, call information, tags, or ecommerce task. You can additionally produce a segment from your call insights and also tag calls based upon get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, as well as it simply uses a description box, fundamental area alternatives (which you can’t add to) and after that a checklist, or lists, that individuals can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out as well severely, getting to the most popular email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and Analysis

In addition to conventional open and click reports, spam, bounce and unsubscribe prices are also readily available. You additionally get click warm maps, as well as some useful introduction records such as open as well as click patterns, opens by device, % of calls engaged, as well as many successful subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t offered.


The site and the device are just available in English. You can choose to change some of the non-editable email areas (e.g. footer and personal privacy plan message) to one of 10 languages offered, mostly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, however, there is a function to inspect the email for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that enables you to preview exactly how e-mails will certainly search for details recipients, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards dislike. If it happens again, they are moved into a suspended bounce category. They have a ‘recommended for elimination’ filter available to view these, yet do not remove them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you need to initially allow advanced e-mail authorizations under Account Settings.

Storage offered for information as well as images


All plans come with unlimited storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different degrees of account gain access to

of course

The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of applications as well as combinations , almost 400.

Touchdown Page Builder


This is only readily available by means of their type contractor, and it’s very standard. Instead, we would certainly suggest these free touchdown page home builders.

Client Support

3.5/ 5.

There are several networks of support, including live conversation, phone assistance, a data base and community-based assistance. However, I found that the conversation as well as phone assistance weren’t always available, which was a little discouraging. When I had the ability to get hold of chat support, however, I did locate them to be receptive and also helpful . Bear in mind that you’ll require to contact order to cancel your subscription, which is rather irritating.

General score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The major concern here, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves restate via their site, they are a device for local business. And also, therefore, it’s worth assessing them on these terms. As pointed out above, they absolutely have sufficient of the basics covered to please most small businesses, and if it were as easy as that after that we would certainly recommend them extra very.

The concern, nowadays, is that there are lots of various other email devices offering even more than Constant Contact, and also for a lot less money. This includes not just features, yet additionally individual experience. For the amount you pay with Constant Contact, you might find on your own using much extra effective devices such as ActiveCampaign and also GetResponse.

They do pick up points for their good deliverability prices, integrations ( specifically social media sites combinations), and for enabling various gain access to degrees for different individuals. As well as with current improvements to automations as well as coverage, and also the enhancement of brand-new functions like a website building contractor, it does appear like they’re making an effort to enhance the item. Their lack of advanced functions makes it hard to suggest them over others at this price point. (You’ll see we do not detail them as a good Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly declare that there may be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplified strategy (it just features autoresponders). They likewise offer durable records and also evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising and marketing devices on the market. It’s readily available in 6 languages and features sophisticated automation alternatives and also a integrated CRM.
  • GetResponse is a strong choice. It includes many sophisticated attributes (e.g. a webinar device), has exceptional automations and also provides one of the most effective spam and also style screening devices we’ve ever made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which e-newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to enter into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small businesses, which will certainly be far much more economical. There are even a lot of excellent free CRMs to choose from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hrs Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software application for local business. It securely stores your consumer data as well as provides a safe and secure method to handle your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a tool for small services. The problem, these days, is that there are lots of various other email devices providing also much more than Constant Contact, and also for a whole lot much less money. For the amount you pay with Constant Contact, you might discover on your own making use of much extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplistic technique (it just features autoresponders).

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