Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Survey Reporting

Constant Contact have actually remained in the e-mail advertising and marketing game because 1995. During that time, they’ve handled to turn into one of the most previously owned email tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is really frequently the top choice for lots of other review web sites. Naturally, I wonder to see if our comprehensive evaluation creates the same result.

You may have taken a look at the Constant Contact evaluations offered by individuals online, as well, as well as whilst they are quite positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and utilizes our sensible experience and also knowledge of loads of other straightforward as well as innovative advertising and marketing automation tools.

What makes them special is that they’ve included numerous functions over the years that few of their competitors sport, such as electronic product downloads, occasion administration, visit scheduling as well as social projects. These all add to the diverse listing of email choices readily available, along with automations and also persisting newsletters.

Constant Contact boast a industry with around 400 applications as well as assimilations that accommodate also one of the most niche of items. Yet in spite of these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s outs & ins and examine if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their rates aren’t one of the most affordable, especially when you take into consideration that their attributes simply aren’t that progressed. Strategies start from $9.99/ month, however this just permits 500 subscribers, and prices climb pretty greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete prices overview

Cons as well as pros


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run events:

Constant Contact is rather unique in this regard, being just one of the few e-mail marketing tools to allow you to handle event registrations, invitations, and tickets . Remember that this feature features its very own charges: 5.4% + $0.80 for every ticket marketed or transaction conducted.

Not advised if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not provide the most sophisticated automations. While they do supply caused campaigns, autoresponders as well as abandoned cart projects (for Shopify only), you’ll locate that various other much less expensive devices offer similar degrees of automation– MailerLite and Sendinblue.

Rating details


Alleviate of Use

Typically it’s easy to browse, though a little bit dull-looking. You can get to the majority of places within a couple of clicks, though as they’ve added extra performance, some things have actually come to be a little surprise, for example, automations.

Newsletter Creation


The editor is fast, however light on attributes, particularly in the styling department. Aside from that it’s simple to deal with.



This is really basic, only permitting you to place basic introductions or get in touch with details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, basic automations, recurring e-newsletters, A/B screening, occasion registrations, studies, discount coupons as well as polls .

Selection and Flexibility of Template Designs

Not bad. You can additionally begin from scratch, and utilize a convenient function called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and logo.

Email Marketing Automation

They supply autoresponders and abandoned cart advocate Shopify as well as WooCommerce. It likewise produces pre-defined contact segments based on your consumers’ interactions with your on the internet shop (e.g. repeat, expired as well as possible clients). Automations based on call triggers (e.g. email opens, clicks) are additionally offered. It’s worth noting that the automations aren’t the most adaptable, as you can’t actually combine conditions and also activities as you can in several other devices.

Listing Management

You can develop sectors from get in touch with activity, list subscription, contact information, tags, or ecommerce task. You can also develop a sector from your contact insights as well as tag contacts based on call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, and also it merely provides a description box, standard field options (which you can not contribute to) and then a listing, or listings, that people can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform too badly, getting to the most preferred email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records as well as Analysis

In enhancement to basic open as well as click records, spam, bounce as well as unsubscribe rates are also readily available. You additionally obtain click warm maps, as well as some helpful summary records such as open and also click patterns, opens by gadget, % of get in touches with involved, and also a lot of effective subject line.


The site and also the device are only offered in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and also personal privacy plan message) to one of 10 languages available, mostly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to examine the e-mail for errors ( missing out on web links, placeholder text that hasn’t been updated, and so on). There’s also a device that allows you to sneak peek how e-mails will certainly try to find particular recipients, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on temporary hold for 15 days, and then dislike. They are relocated right into a suspended bounce classification if it takes place once again. They have actually a ‘ suggested for elimination’ filter readily available to view these, but do not eliminate them automatically.



Import/export offered although it’s not as simple as it could be– you need to initially enable advanced email authorizations under Account Settings.

Storage space readily available for photos and also information


All plans include endless storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Different levels of account access

of course

The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large amount of apps and combinations , nearly 400.

Landing Page Builder

of course

This is just readily available through their type home builder, and also it’s extremely fundamental. Instead, we ‘d advise these free touchdown web page contractors.

Customer Support

3.5/ 5.

There are several networks of support, including live chat, phone support, a knowledge base and community-based support. Nevertheless, I discovered that the conversation as well as phone support weren’t constantly available, which was a little aggravating. When I had the ability to get hold of conversation support, nevertheless, I did find them to be receptive and useful . Keep in mind that you’ll need to call order to cancel your registration, which is rather aggravating.

Overall score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of the boxes. The main concern below, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves repeat via their website, they are a tool for small companies. And also, thus, it’s worth reviewing them on these terms. As stated over, they definitely have enough of the fundamentals covered to satisfy most small companies, as well as if it were as simple as that after that we ‘d advise them more highly.

The concern, these days, is that there are plenty of various other e-mail devices offering much more than Constant Contact, and for a lot much less cash. This includes not only includes, but additionally user experience. For the amount you pay with Constant Contact, you might discover yourself making use of a lot extra effective tools such as ActiveCampaign and also GetResponse.

And with recent improvements to automations as well as coverage, as well as the addition of brand-new features like a internet site builder, it does look like they’re making an initiative to improve the item. Their absence of innovative functions makes it hard to advise them over others at this price factor.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there might be other passions at play there.

Attempt Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simple technique (it just features autoresponders). They also provide robust records as well as evaluation devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages as well as includes innovative automation alternatives as well as a built-in CRM.
  • GetResponse is a solid option. It comes with several innovative attributes (e.g. a webinar device), supplies as well as has excellent automations among the most effective spam as well as style testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed overview with the very best alternatives to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d such as to obtain right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small businesses, which will be far more budget friendly. There are even a lot of excellent complimentary CRMs to choose from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small businesses. It safely shops your consumer information as well as offers a protected way to manage your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

In spite of these flashy numbers and features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a device for little companies. The concern, these days, is that there are lots of other e-mail devices providing also more than Constant Contact, and for a lot much less cash. For the amount you pay with Constant Contact, you can discover yourself utilizing much more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplified strategy (it just features autoresponders).

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