Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Suspended Status

Constant Contact have been in the email marketing video game considering that 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I saw is that Constant Contact is really usually the top option for several other review internet sites. Normally, I wonder to see if our in-depth evaluation produces the same outcome.

You might have checked out the Constant Contact testimonials used by customers online, as well, as well as whilst they are rather favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy as well as uses our practical experience and knowledge of lots of other simple and also innovative marketing automation tools.

What makes them unique is that they’ve added numerous functions over the years that few of their rivals sport, such as digital item downloads, event administration, visit scheduling and social projects. These all add to the diverse listing of email choices available, along with automations and reoccuring newsletters.

Constant Contact brag a market with around 400 applications and also integrations that accommodate also one of the most niche of products. In spite of these fancy numbers and also features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s ins & outs as well as check if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is routed towards local business, however their prices aren’t the most affordable, especially when you consider that their functions just aren’t that advanced. Plans begin with $9.99/ month, but this only permits 500 customers, and also prices climb rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates guide

Pros and Cons


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly distinct hereof, being just one of minority email advertising and marketing devices to enable you to manage occasion invites, registrations, as well as tickets . Bear in mind that this attribute comes with its own charges: 5.4% + $0.80 for each and every ticket sold or transaction performed.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not provide the most sophisticated automations. While they do offer set off projects, autoresponders and also abandoned cart projects (for Shopify just), you’ll locate that other much less expensive devices offer comparable levels of automation– MailerLite and Sendinblue.

Ranking details


Reduce of Use

Generally it’s simple to navigate, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included much more functionality, some things have actually ended up being a little concealed, for example, automations.

E-newsletter Creation


The editor is quickly, yet light on features, specifically in the styling division. Apart from that it’s simple to work with.


of course

This is extremely fundamental, just enabling you to insert basic greetings or contact information. There is no if/then/else reasoning available.

Email types

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B testing, event enrollments, surveys, surveys and also discount coupons .

Choice as well as Flexibility of Template Designs

Okay. There are about 200 (!) layouts to choose from, with varying levels of high quality (some are suitable, while others look a little standard as well as outdated). You can additionally start from scratch, as well as use a helpful attribute called ‘Brand your email’ to auto-generate a design template based upon your website’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined contact sections based on your clients’ interactions with your on-line shop (e.g. repeat, lapsed as well as possible clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also available.

Checklist Management

You can produce segments from call activity, checklist membership, call details, tags, or ecommerce task. You can additionally create a sector from your contact understandings and also tag contacts based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, as well as it simply supplies a description box, standard field alternatives (which you can not contribute to) and after that a checklist, or listings, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not do as well terribly, getting to one of the most prominent email companies (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and Analysis

Along with conventional open as well as click records, spam, bounce as well as unsubscribe prices are additionally available. You likewise obtain click warm maps, and also some useful introduction records such as open and also click patterns, opens up by tool, % of get in touches with engaged, and many effective subject line. You can likewise contrast projects. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


Right here’s where it gets a little bit unshaven. The site and the device are just readily available in English. You can pick to change several of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages offered, mainly European. Support and the knowledge base is offered in 4 languages. Slightly complicated, but a minimum of there’s some initiative to sustain multilingual individuals as well as audiences.

More Features

Spam- and also Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that permits you to preview exactly how e-mails will look for certain recipients, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and after that frown at. They are relocated right into a put on hold bounce classification if it occurs once again. They have actually a ‘ suggested for removal’ filter available to watch these, however do not eliminate them immediately.



Import/export offered although it’s not as simple as maybe– you require to first allow advanced e-mail authorizations under Account Settings.

Storage offered for data and images


All strategies come with unrestricted storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of combinations as well as applications , virtually 400.

Landing Page Builder


This is only available by means of their type building contractor, and it’s very basic. Rather, we would certainly advise these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are numerous networks of support, consisting of online conversation, phone assistance, a knowledge base and also community-based support. I discovered that the conversation and also phone assistance weren’t constantly readily available, which was a little discouraging. When I was able to get hold of chat assistance, nevertheless, I did locate them to be helpful and responsive . Keep in mind that you’ll need to employ order to cancel your membership, which is quite aggravating.

Overall score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of packages. The major problem here, however, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat via their website, they are a tool for small businesses. And, because of this, it’s worth examining them on these terms. As mentioned over, they most definitely have enough of the basics covered to please most small companies, as well as if it were as straightforward as that after that we would certainly suggest them extra very.

The concern, these days, is that there are lots of various other e-mail tools providing much more than Constant Contact, and for a great deal much less cash. This includes not only features, yet also individual experience. In fact, for the amount you pay with Constant Contact, you can find yourself using far more powerful tools such as ActiveCampaign and GetResponse.

They do pick up factors for their respectable deliverability rates, assimilations ( especially social networks combinations), as well as for permitting different accessibility levels for different customers. And with recent enhancements to automations as well as coverage, and the enhancement of brand-new functions like a web site builder, it does look like they’re making an effort to boost the item. But their absence of innovative features makes it hard to recommend them over others at this price point. (You’ll see we do not list them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly assert that there may be other interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simple method (it only includes autoresponders). They also provide durable records and also evaluation devices. They are even cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing tools on the market. It’s available in 6 languages and also includes advanced automation choices and also a integrated CRM.
  • GetResponse is a strong option. It comes with several advanced functions (e.g. a webinar tool), uses and has excellent automations among the best spam and also layout testing tools we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for small businesses, which will be far more affordable. There are also plenty of outstanding complimentary CRMs to choose from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for small businesses. It securely stores your customer information and also provides a protected means to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for tiny organizations. The problem, these days, is that there are plenty of various other e-mail devices providing even much more than Constant Contact, and also for a great deal less money. For the quantity you pay with Constant Contact, you could locate on your own making use of a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and also it can not be compared to Constant Contact’s simplistic technique (it only features autoresponders).

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