Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Suspended

Constant Contact have actually been in the email advertising video game given that 1995. Throughout that time, they’ve taken care of to become one of the most secondhand e-mail tools in the world, after Mailchimp.

One point I discovered is that Constant Contact is very commonly the top choice for numerous other review sites. Normally, I wonder to see if our in-depth evaluation produces the exact same outcome.

You might have checked out the Constant Contact reviews offered by individuals online, as well, as well as whilst they are rather positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic method as well as uses our sensible experience and also expertise of lots of other easy and also sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included a number of functions throughout the years that few of their rivals sporting activity, such as electronic item downloads, event management, visit scheduling and also social projects. These all include in the varied list of e-mail alternatives available, in addition to automations as well as repeating e-newsletters.

Constant Contact brag a industry with around 400 apps as well as assimilations that accommodate even one of the most niche of items. Yet despite these flashy numbers as well as features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a better look at Constant Contact’s outs & ins and check.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their prices aren’t the most affordable, specifically when you think about that their features simply aren’t that progressed. Strategies start from $9.99/ month, yet this only enables 500 clients, as well as costs rise rather sharply after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full pricing overview

Pros and also Cons


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being one of minority email marketing tools to allow you to manage event tickets, enrollments, and invites . Bear in mind that this feature includes its very own charges: 5.4% + $0.80 for each ticket offered or deal conducted.

Not recommended if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide the most innovative automations. While they do use set off projects, autoresponders and also deserted cart campaigns (for Shopify only), you’ll discover that various other much less expensive tools provide similar degrees of automation– MailerLite and Sendinblue.

Rating information


Relieve of Use

Normally it’s simple to browse, though a bit dull-looking. You can get to many areas within a number of clicks, though as they’ve included more capability, some points have actually ended up being a little surprise, as an example, automations.

Newsletter Creation


The editor is quickly, but light on attributes, especially in the designing department. Besides that it’s very easy to work with.



This is very fundamental, just enabling you to place basic introductions or contact information. There is no if/then/else logic offered.

Email kinds

Classic, autoresponders, basic automations, reoccuring e-newsletters, A/B screening, event registrations, surveys, promo codes and studies .

Option as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to pick from, with differing levels of top quality (some are respectable, while others look a little basic and also outdated). You can additionally go back to square one, as well as utilize a convenient function called ‘Brand your email’ to auto-generate a template based upon your website’s shades as well as logo.

Email Marketing Automation

It additionally produces pre-defined get in touch with sections based on your customers’ communications with your on-line shop (e.g. repeat, lapsed as well as potential consumers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally available.

Listing Management

You can develop sectors from contact task, checklist membership, contact information, tags, or ecommerce task. You can likewise develop a sector from your call understandings as well as tag contacts based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely supplies a summary box, standard area options (which you can’t add to) and after that a checklist, or listings, that individuals can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too badly, getting to one of the most popular email carriers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and Analysis

In addition to common open and click records, spam, bounce and also unsubscribe rates are additionally offered. You also obtain click heat maps, and some helpful overview records such as open and also click patterns, opens up by tool, % of get in touches with engaged, and most successful subject line.


Below’s where it gets a bit unshaven. The device and the website are just available in English. You can choose to transform a few of the non-editable e-mail areas (e.g. footer and personal privacy plan message) to among 10 languages readily available, mainly European. Support and also the data base is available in 4 languages. Slightly confusing, but at least there’s some initiative to support multilingual individuals and target markets.

Additional Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a attribute to inspect the email for errors (missing links, placeholder message that hasn’t been updated, and so on). There’s also a device that enables you to preview exactly how emails will certainly seek specific receivers, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and afterwards resent. If it takes place once again, they are moved right into a suspended bounce group. They have a ‘ advised for elimination’ filter available to check out these, however don’t eliminate them instantly.



Import/export available although it’s not as uncomplicated as maybe– you require to first enable innovative e-mail consents under Account Settings.

Storage space offered for pictures and information


All strategies include endless storage.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Various levels of account gain access to

of course

The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of integrations as well as applications , nearly 400.

Touchdown Page Builder


This is only available by means of their type home builder, as well as it’s really standard. Instead, we ‘d recommend these totally free touchdown web page home builders.

Customer Support

3.5/ 5.

There are several networks of assistance, consisting of online chat, phone assistance, a expertise base as well as community-based assistance. I located that the chat as well as phone assistance weren’t always readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The primary problem right here, though, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for local business. And, therefore, it’s worth examining them on these terms. As mentioned above, they certainly have sufficient of the basics covered to satisfy most small businesses, and also if it were as basic as that after that we would certainly recommend them a lot more very.

The issue, nowadays, is that there are plenty of various other e-mail tools providing even more than Constant Contact, as well as for a whole lot much less money. This includes not only features, yet likewise customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself making use of far more powerful devices such as ActiveCampaign and also GetResponse.

As well as with current improvements to automations and also reporting, and also the addition of new functions like a web site building contractor, it does look like they’re making an initiative to enhance the product. Their absence of sophisticated features makes it difficult to recommend them over others at this cost factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there might be various other interests at play there.

Try Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simple strategy (it only includes autoresponders). They likewise use durable reports as well as evaluation devices. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising devices on the marketplace. It’s readily available in 6 languages and also features innovative automation options and also a integrated CRM.
  • GetResponse is a solid option. It comes with several advanced attributes (e.g. a webinar device), offers as well as has outstanding automations among the best spam and design screening tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the best options to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to get into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for small businesses, which will certainly be much more affordable. There are even plenty of exceptional complimentary CRMs to select from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software program for small businesses. It securely stores your client information and also uses a secure way to manage your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for little companies. The concern, these days, is that there are lots of various other email tools providing even much more than Constant Contact, and for a whole lot much less money. For the amount you pay with Constant Contact, you could find yourself utilizing much extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple technique (it only features autoresponders).

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