Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing game because 1995. During that time, they’ve handled to turn into one of the most previously owned e-mail devices in the world, after Mailchimp.

One point I saw is that Constant Contact is very usually the top selection for several various other evaluation sites. Normally, I wonder to see if our in-depth analysis creates the very same outcome.

You may have had a look at the Constant Contact testimonials supplied by individuals online, as well, as well as whilst they are pretty positive, they might not give you the whole picture. Our review of Constant Contact is based on a systematic strategy as well as uses our sensible experience as well as expertise of dozens of various other straightforward and advanced marketing automation devices.

What makes them special is that they’ve added several features over the years that few of their rivals sport, such as digital item downloads, occasion management, appointment organizing and social projects. These all add to the varied list of email alternatives available, in addition to automations and reoccuring newsletters.

Constant Contact boast a market with around 400 apps and also combinations that cater to also one of the most specific niche of products. Regardless of these flashy numbers and also functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a better consider Constant Contact’s ins & outs and also inspect if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their prices aren’t the most budget-friendly, especially when you take into consideration that their features just aren’t that advanced. Plans begin with $9.99/ month, however this just allows for 500 customers, as well as costs increase rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our complete pricing guide

Cons as well as pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite special hereof, being one of minority email advertising and marketing devices to permit you to manage occasion invitations, tickets, and also enrollments . Keep in mind that this function includes its own charges: 5.4% + $0.80 for every ticket offered or deal conducted.

Not suggested if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t supply one of the most sophisticated automations. While they do provide set off campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll discover that other much less expensive devices use comparable levels of automation– MailerLite and Sendinblue.

Ranking details


Relieve of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve included a lot more performance, some things have actually become a little hidden, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on functions, especially in the styling division. In addition to that it’s very easy to deal with.



This is really standard, only allowing you to place simple introductions or call information. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B testing, event enrollments, surveys, vouchers as well as polls .

Selection and Flexibility of Template Designs

Not poor. You can additionally start from scrape, and use a helpful feature called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and also logo.

Email Marketing Automation

It additionally creates pre-defined get in touch with sections based on your clients’ communications with your online shop (e.g. repeat, expired and possible consumers). Automations based on contact triggers (e.g. email opens, clicks) are likewise available.

Listing Management

You can develop segments from contact task, list subscription, get in touch with details, tags, or ecommerce task. You can additionally develop a sector from your get in touch with insights as well as tag contacts based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, as well as it simply uses a description box, standard field options (which you can’t add to) and afterwards a listing, or lists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well badly, getting to one of the most popular e-mail suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports as well as Analysis

In addition to common open and click records, spam, bounce and unsubscribe rates are likewise readily available. You also get click warm maps, as well as some useful introduction records such as open and click fads, opens up by tool, % of contacts engaged, as well as a lot of effective subject line. You can additionally contrast projects. However, progressed tracking such as social tracking isn’t offered.


The tool and also the site are only offered in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer as well as privacy plan text) to one of 10 languages offered, mainly European.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a function to inspect the email for errors (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to preview how emails will try to find details recipients, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and afterwards dislike. They are relocated right into a suspended bounce classification if it happens once again. They have actually a ‘ suggested for removal’ filter offered to view these, however do not remove them automatically.



Import/export available although it’s not as straightforward as it could be– you require to first enable advanced e-mail approvals under Account Settings.

Storage space readily available for information as well as pictures


All strategies include unrestricted storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Different degrees of account accessibility


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of applications as well as combinations , almost 400.

Landing Page Builder


This is just readily available via their kind contractor, as well as it’s really fundamental. Instead, we ‘d suggest these complimentary touchdown web page contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, consisting of real-time conversation, phone support, a knowledge base and community-based support. Nevertheless, I located that the conversation as well as phone support weren’t always available, which was a little frustrating. When I was able to acquire chat assistance, nevertheless, I did discover them to be receptive as well as beneficial . Remember that you’ll require to contact order to terminate your registration, which is rather frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks most of the boxes. The primary issue below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves repeat through their site, they are a tool for small companies. As well as, thus, it’s worth examining them on these terms. As pointed out over, they absolutely have enough of the essentials covered to please most local business, as well as if it were as easy as that after that we would certainly recommend them extra highly.

The concern, these days, is that there are plenty of other email devices supplying a lot more than Constant Contact, and also for a whole lot much less money. This consists of not just features, however also customer experience. For the quantity you pay with Constant Contact, you could discover on your own using much a lot more powerful tools such as ActiveCampaign and GetResponse.

And also with current improvements to automations and also coverage, and also the addition of brand-new functions like a website contractor, it does look like they’re making an initiative to boost the product. Their absence of advanced attributes makes it challenging to advise them over others at this rate factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there could be various other passions at play there.

Attempt Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders). They additionally provide robust records and analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail marketing devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices as well as a built-in CRM.
  • GetResponse is a strong option. It includes several sophisticated features (e.g. a webinar device), supplies and has outstanding automations among the very best spam and also style testing devices we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth overview with the very best options to Constant Contact, check it out here. You can also try out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for tiny companies, which will be far more economical. There are even lots of superb totally free CRMs to pick from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software program for small businesses. It securely stores your customer data and supplies a secure way to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are regularly good in our bi-annual deliverability examinations.

Despite these fancy numbers and features, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for small businesses. The concern, these days, is that there are lots of various other email tools supplying even extra than Constant Contact, as well as for a whole lot less cash. For the amount you pay with Constant Contact, you can discover on your own using much extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplistic approach (it only features autoresponders).

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