Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising game since 1995. During that time, they’ve taken care of to become one of one of the most previously owned email devices in the world, after Mailchimp.

One point I discovered is that Constant Contact is extremely typically the top option for several other review sites. Normally, I am curious to see if our thorough evaluation produces the same end result.

You might have looked into the Constant Contact reviews offered by users online, too, and also whilst they are quite positive, they may not give you the whole picture. Our review of Constant Contact is based upon a systematic approach and also uses our functional experience as well as knowledge of lots of various other simple as well as innovative advertising and marketing automation tools.

What makes them unique is that they’ve added a number of features over the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, visit scheduling and social campaigns. These all contribute to the varied list of e-mail alternatives readily available, in addition to automations and also reoccuring newsletters.

Constant Contact boast a industry with around 400 apps and also assimilations that cater to also the most niche of items. In spite of these flashy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s ins & outs as well as examine if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, however their costs aren’t one of the most budget friendly, particularly when you take into consideration that their attributes just aren’t that progressed. Strategies start from $9.99/ month, however this only allows for 500 clients, and also prices increase pretty greatly afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our full pricing guide

Pros and also Cons


Is Constant Contact the best newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is quite special in this regard, being one of minority email advertising tools to permit you to take care of event tickets, invitations, and also enrollments . Bear in mind that this function features its own fees: 5.4% + $0.80 for each ticket marketed or transaction carried out.

Not advised if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide the most advanced automations. While they do provide triggered projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll locate that various other much less expensive tools supply similar degrees of automation– MailerLite as well as Sendinblue.

Score details


Relieve of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to the majority of places within a couple of clicks, though as they’ve included extra capability, some points have actually become a little surprise, as an example, automations.

E-newsletter Creation


The editor is quick, however light on features, particularly in the designing department. In addition to that it’s very easy to collaborate with.



This is very fundamental, just permitting you to insert simple introductions or call information. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, standard automations, reoccuring e-newsletters, A/B testing, event enrollments, surveys, coupons and also studies .

Choice and also Flexibility of Template Designs

Not negative. You can likewise start from scrape, and also make use of a handy feature called ‘Brand your email’ to auto-generate a theme based on your web site’s shades as well as logo design.

Email Marketing Automation

It additionally generates pre-defined contact segments based on your clients’ interactions with your on-line store (e.g. repeat, expired and also prospective clients). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally available.

Checklist Management

You can produce sectors from contact activity, listing subscription, contact information, tags, or ecommerce activity. You can likewise produce a section from your contact insights and tag get in touches with based on call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it simply provides a description box, basic area alternatives (which you can not include in) and after that a listing, or checklists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do as well badly, reaching one of the most prominent email service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and also Analysis

In addition to standard open and click reports, spam, bounce as well as unsubscribe prices are additionally readily available. You additionally obtain click warm maps, as well as some valuable review reports such as open and click patterns, opens by tool, % of get in touches with involved, and also the majority of effective subject line. You can likewise contrast projects. Advanced tracking such as social monitoring isn’t available.


Below’s where it gets a little bit hirsute. The site and the device are only readily available in English. You can choose to change a few of the non-editable email sections (e.g. footer as well as privacy policy text) to among 10 languages available, mainly European. Assistance and also the knowledge base is available in 4 languages. Slightly complex, yet at least there’s some initiative to sustain multilingual users as well as audiences.

Additional Features

Spam- and Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to check the email for mistakes (missing links, placeholder text that hasn’t been updated, and so on). There’s additionally a device that allows you to preview how e-mails will try to find particular receivers, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards feel bitter. If it takes place once more, they are moved into a suspended bounce classification. They have a ‘ suggested for elimination’ filter available to see these, however don’t remove them instantly.



Import/export offered although it’s not as uncomplicated as maybe– you require to first allow innovative email approvals under Account Settings.

Storage space offered for images and data


All strategies include limitless storage space.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Various degrees of account gain access to


The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge amount of combinations and also apps , practically 400.

Landing Page Builder


This is only available through their type home builder, as well as it’s extremely basic. Instead, we ‘d suggest these cost-free landing web page contractors.

Consumer Support

3.5/ 5.

There are numerous channels of support, including online chat, phone assistance, a expertise base and also community-based assistance. I found that the chat and phone assistance weren’t constantly available, which was a little frustrating.

General score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of packages. The major problem here, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves restate through their website, they are a device for local business. And, therefore, it’s worth examining them on these terms. As mentioned above, they definitely have sufficient of the fundamentals covered to satisfy most small companies, and also if it were as basic as that after that we would certainly recommend them much more extremely.

The concern, these days, is that there are lots of other e-mail tools offering much more than Constant Contact, as well as for a lot less money. This consists of not just includes, but also user experience. For the amount you pay with Constant Contact, you can find on your own utilizing much a lot more powerful devices such as ActiveCampaign and GetResponse.

They do get factors for their decent deliverability rates, assimilations (particularly social media sites combinations), and for enabling various accessibility degrees for separate customers. As well as with current enhancements to automations and coverage, as well as the addition of new features like a internet site contractor, it does appear like they’re making an effort to enhance the item. Their absence of advanced features makes it challenging to advise them over others at this cost factor. (You’ll see we do not list them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there could be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simple technique (it only features autoresponders). They also provide durable records as well as evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing devices on the marketplace. It’s available in 6 languages as well as features innovative automation choices as well as a built-in CRM.
  • GetResponse is a strong option. It features several innovative attributes (e.g. a webinar tool), supplies and also has outstanding automations among the very best spam and style screening devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the best options to Constant Contact, check it out right here. You can also try out our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for small companies, which will certainly be far more budget-friendly. There are also a lot of superb totally free CRMs to pick from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software program for local business. It securely stores your consumer information and also provides a secure means to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

Despite these showy numbers as well as functions, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for little services. The problem, these days, is that there are lots of other e-mail tools supplying even a lot more than Constant Contact, and for a whole lot much less money. For the quantity you pay with Constant Contact, you might locate yourself utilizing much extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple approach (it only features autoresponders).

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