Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Unsubscribe Reason List

Constant Contact have remained in the email marketing video game since 1995. Throughout that time, they’ve managed to turn into one of one of the most previously owned email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is very frequently the top selection for lots of various other testimonial web sites. Normally, I am curious to see if our detailed analysis produces the same outcome.

You might have had a look at the Constant Contact testimonials supplied by customers online, as well, as well as whilst they are rather favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic method as well as utilizes our sensible experience and expertise of lots of various other straightforward and advanced advertising and marketing automation tools.

What makes them special is that they’ve included a number of functions throughout the years that few of their competitors sporting activity, such as digital product downloads, occasion management, visit organizing and social campaigns. These all add to the diverse listing of email options readily available, along with automations and also reoccuring newsletters.

Constant Contact boast a marketplace with around 400 applications and integrations that accommodate even one of the most specific niche of items. Despite these flashy numbers as well as functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough factor for us to take a closer consider Constant Contact’s ins & outs and also examine if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided towards small businesses, however their prices aren’t the most budget-friendly, especially when you think about that their features just aren’t that progressed. Plans start from $9.99/ month, however this just permits 500 subscribers, and also prices climb quite greatly after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices overview

Cons and pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being among the few e-mail advertising and marketing devices to allow you to handle event invites, tickets, and registrations . Keep in mind that this feature includes its very own fees: 5.4% + $0.80 for each and every ticket marketed or transaction performed.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it charges, Constant Contact does not use the most sophisticated automations. While they do use triggered campaigns, autoresponders as well as abandoned cart projects (for Shopify just), you’ll discover that other more affordable tools use comparable levels of automation– MailerLite and also Sendinblue, as an example.

Score details


Reduce of Use

Normally it’s easy to browse, though a little bit dull-looking. You can reach a lot of locations within a number of clicks, though as they’ve added much more functionality, some things have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, yet light on features, specifically in the styling division. Aside from that it’s simple to deal with.



This is really fundamental, only permitting you to put simple introductions or contact information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, event enrollments, studies, vouchers and polls .

Selection as well as Flexibility of Template Designs

Not poor. You can likewise start from scrape, and utilize a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades and logo design.

Email Marketing Automation

They offer autoresponders and deserted cart campaigns for Shopify and WooCommerce. It also generates pre-defined call sectors based on your clients’ interactions with your on-line store (e.g. repeat, expired and also possible consumers). Automations based on call triggers (e.g. e-mail opens up, clicks) are additionally available. It’s worth noting that the automations aren’t one of the most versatile, as you can’t truly incorporate conditions and also activities as you can in many various other tools.

Checklist Management

You can produce segments from call task, list membership, get in touch with information, tags, or ecommerce task. You can additionally produce a section from your call understandings and also tag contacts based on contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it merely offers a summary box, fundamental area choices (which you can’t include in) and then a checklist, or lists, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also badly, getting to one of the most preferred email companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and also Analysis

Along with common open and also click reports, spam, bounce and also unsubscribe prices are likewise readily available. You likewise get click heat maps, and some helpful review reports such as open as well as click fads, opens up by device, % of calls involved, as well as most successful subject line. You can also contrast projects. However, progressed tracking such as social monitoring isn’t available.


Here’s where it obtains a bit hirsute. The device and also the site are only available in English. You can select to alter some of the non-editable e-mail areas (e.g. footer and personal privacy policy message) to among 10 languages offered, primarily European. Support as well as the data base is available in 4 languages. Slightly complex, but at least there’s some initiative to support multilingual individuals as well as target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to inspect the email for mistakes (missing links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek just how emails will certainly try to find specific recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards dislike. They are moved right into a suspended bounce group if it occurs again. They have a ‘ suggested for elimination’ filter available to watch these, yet don’t eliminate them instantly.



Import/export offered although it’s not as simple as maybe– you need to first enable advanced email consents under Account Settings.

Storage space readily available for data and photos


All strategies feature unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different degrees of account accessibility

of course

The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive amount of integrations as well as apps , virtually 400.

Landing Page Builder

of course

This is just offered through their kind home builder, as well as it’s very basic. Rather, we would certainly advise these totally free landing web page builders.

Consumer Support

3.5/ 5.

There are a number of networks of support, consisting of live conversation, phone assistance, a knowledge base and also community-based assistance. Nevertheless, I discovered that the conversation and also phone support weren’t constantly offered, which was a little irritating. When I had the ability to get hold of conversation assistance, nevertheless, I did find them to be receptive and also useful . Remember that you’ll require to employ order to terminate your membership, which is quite irritating.

General score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The primary issue right here, though, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state with their website, they are a device for small companies. And, thus, it’s worth evaluating them on these terms. As stated above, they absolutely have sufficient of the fundamentals covered to satisfy most small companies, and if it were as basic as that then we ‘d suggest them much more very.

The issue, these days, is that there are plenty of other e-mail tools providing even more than Constant Contact, and for a lot less cash. This consists of not just features, yet also individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself making use of much more powerful devices such as ActiveCampaign and also GetResponse.

And with recent improvements to automations as well as reporting, as well as the addition of new attributes like a website building contractor, it does look like they’re making an effort to enhance the item. Their absence of innovative features makes it tough to suggest them over others at this cost point.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly claim that there might be other interests at play there.

Attempt Constant Contact now completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified method (it just features autoresponders). They also supply robust reports as well as evaluation devices. On top of that, they are also cheaper than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one email advertising and marketing tools on the marketplace. It’s available in 6 languages and also includes sophisticated automation options and a integrated CRM.
  • GetResponse is a strong choice. It includes many innovative attributes (e.g. a webinar tool), has superb automations as well as supplies one of the best spam as well as design screening tools we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the most effective options to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d like to enter the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for local business, which will be even more inexpensive. There are also lots of superb complimentary CRMs to choose from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for small businesses. It securely shops your client data as well as offers a secure way to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their site, they are a device for tiny services. The problem, these days, is that there are lots of various other email devices offering even a lot more than Constant Contact, as well as for a lot much less money. For the amount you pay with Constant Contact, you can discover on your own utilizing much extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders).

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