Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising video game because 1995. Throughout that time, they’ve managed to turn into one of one of the most pre-owned email devices on the planet, after Mailchimp.

Something I saw is that Constant Contact is very typically the leading selection for several various other testimonial websites. Naturally, I am curious to see if our in-depth analysis generates the same result.

You could have checked out the Constant Contact evaluations supplied by users online, also, and whilst they are pretty favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic strategy as well as uses our practical experience as well as expertise of dozens of other basic and innovative advertising and marketing automation tools.

What makes them special is that they’ve added a number of functions for many years that few of their competitors sporting activity, such as digital item downloads, event monitoring, appointment scheduling and social projects. These all contribute to the varied list of email choices available, in addition to automations as well as persisting newsletters.

Constant Contact brag a industry with around 400 applications and also combinations that accommodate even one of the most specific niche of items. Yet regardless of these flashy numbers as well as features, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s outs & ins as well as inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their costs aren’t the most budget-friendly, particularly when you take into consideration that their features just aren’t that progressed. Plans begin with $9.99/ month, but this only enables 500 clients, as well as rates rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total prices guide

Pros and Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is fairly distinct in this regard, being among minority email advertising devices to permit you to take care of event invitations, tickets, as well as enrollments . Keep in mind that this function includes its own fees: 5.4% + $0.80 for every ticket marketed or purchase conducted.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact does not supply one of the most sophisticated automations. While they do supply caused campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll locate that much cheaper tools offer comparable degrees of automation– MailerLite and Sendinblue, as an example.

Ranking information


Relieve of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve added more capability, some points have actually ended up being a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, however light on attributes, specifically in the designing department. Aside from that it’s simple to deal with.



This is very standard, only enabling you to place simple greetings or call information. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, basic automations, reoccuring e-newsletters, A/B testing, occasion registrations, surveys, studies as well as vouchers .

Selection as well as Flexibility of Template Designs

Not bad. There are around 200 (!) layouts to choose from, with differing levels of quality (some are suitable, while others look a little basic as well as outdated). You can additionally go back to square one, and use a convenient feature called ‘Brand your email’ to auto-generate a layout based on your internet site’s shades and logo.

Email Marketing Automation

It likewise generates pre-defined call sectors based on your clients’ communications with your on-line store (e.g. repeat, lapsed and also possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also readily available.

Checklist Management

You can produce sectors from contact task, checklist subscription, get in touch with details, tags, or ecommerce task. You can likewise create a sector from your call insights and tag contacts based upon get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, and it simply provides a summary box, fundamental field options (which you can not add to) and then a checklist, or lists, that people can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform also severely, reaching one of the most prominent e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and Analysis

Along with basic open and click reports, spam, bounce and also unsubscribe prices are additionally readily available. You also obtain click warmth maps, and also some valuable review records such as open and click fads, opens by tool, % of contacts engaged, and most successful subject line. You can likewise contrast campaigns. Nonetheless, advanced tracking such as social monitoring isn’t available.


Here’s where it gets a bit unshaven. The device and also the site are just available in English. You can choose to alter some of the non-editable e-mail sections (e.g. footer as well as privacy policy message) to among 10 languages offered, mostly European. Support and also the knowledge base is available in 4 languages. Somewhat confusing, but at least there’s some effort to sustain multilingual individuals as well as target markets.

More Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a function to examine the email for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that allows you to preview exactly how e-mails will look for specific receivers, although this didn’t seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management

of course

Soft bounces are placed on short-lived hold for 15 days, and afterwards frown at. If it takes place again, they are relocated into a put on hold bounce group. They have a ‘ suggested for elimination’ filter available to check out these, yet do not remove them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you require to initially make it possible for sophisticated email authorizations under Account Settings.

Storage space readily available for images and data


All plans include unlimited storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of applications as well as integrations , almost 400.

Touchdown Page Builder


This is only readily available via their form contractor, and it’s very fundamental. Instead, we would certainly advise these totally free landing web page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, including live chat, phone support, a knowledge base and also community-based assistance. Nevertheless, I located that the conversation and phone support weren’t constantly readily available, which was a little aggravating. When I had the ability to acquire conversation assistance, however, I did find them to be responsive as well as valuable . Keep in mind that you’ll need to call in order to cancel your membership, which is pretty bothersome.

Overall ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of the boxes. The major issue here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves repeat with their site, they are a device for small businesses. And also, therefore, it’s worth examining them on these terms. As discussed over, they most definitely have sufficient of the fundamentals covered to satisfy most small businesses, and if it were as simple as that then we would certainly advise them much more extremely.

The problem, these days, is that there are plenty of other email tools offering even more than Constant Contact, and also for a lot much less cash. This consists of not only includes, however likewise customer experience. For the amount you pay with Constant Contact, you can locate on your own using much more effective devices such as ActiveCampaign as well as GetResponse.

And also with current enhancements to automations and coverage, and the enhancement of brand-new features like a internet site contractor, it does look like they’re making an initiative to enhance the item. Their absence of sophisticated features makes it hard to suggest them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic approach (it just features autoresponders). They likewise provide durable records and evaluation devices. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing tools on the market. It’s offered in 6 languages and includes innovative automation options and a built-in CRM.
  • GetResponse is a solid choice. It features numerous sophisticated attributes (e.g. a webinar tool), provides as well as has outstanding automations one of the very best spam as well as style testing devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the very best choices to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to get into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for tiny organizations, which will be much extra economical. There are even lots of outstanding complimentary CRMs to pick from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software for small businesses. It securely shops your customer information as well as provides a secure means to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Despite these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat through their website, they are a tool for little organizations. The concern, these days, is that there are plenty of various other e-mail tools offering also more than Constant Contact, and for a whole lot much less money. For the quantity you pay with Constant Contact, you can locate yourself utilizing much extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified method (it just features autoresponders).

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