Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising video game since 1995. During that time, they’ve taken care of to turn into one of one of the most previously owned e-mail devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is extremely often the leading option for lots of various other review websites. Normally, I wonder to see if our comprehensive analysis generates the exact same end result.

You could have looked into the Constant Contact testimonials used by customers online, also, and whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy as well as utilizes our functional experience and expertise of loads of other simple as well as sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added several features for many years that few of their rivals sport, such as digital item downloads, event management, consultation organizing and also social campaigns. These all add to the diverse checklist of e-mail options offered, in addition to automations as well as repeating newsletters.

Constant Contact brag a marketplace with around 400 apps and combinations that cater to also one of the most niche of items. In spite of these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a more detailed consider Constant Contact’s ins & outs and also check if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, however their rates aren’t the most affordable, particularly when you consider that their attributes just aren’t that progressed. Strategies start from $9.99/ month, however this just enables 500 customers, and costs rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our complete pricing guide

Cons and pros


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite distinct in this regard, being one of the few e-mail advertising devices to enable you to handle occasion enrollments, tickets, and also invites . Bear in mind that this attribute includes its very own charges: 5.4% + $0.80 for each ticket marketed or deal conducted.

Not advised if:

You require innovative automation:

Surprisingly, for the premium it charges, Constant Contact does not provide one of the most innovative automations. While they do offer triggered campaigns, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that other much less costly devices provide comparable degrees of automation– MailerLite and Sendinblue.

Ranking details


Alleviate of Use

Typically it’s simple to navigate, though a little bit dull-looking. You can get to a lot of locations within a number of clicks, though as they’ve included a lot more performance, some points have come to be a little concealed, for instance, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, specifically in the styling department. Besides that it’s easy to work with.



This is very basic, only allowing you to put easy introductions or contact details. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, standard automations, reoccuring newsletters, A/B testing, occasion registrations, surveys, surveys and also promo codes .

Option as well as Flexibility of Template Designs

Not bad. There are about 200 (!) layouts to pick from, with varying degrees of high quality (some are suitable, while others look a little fundamental and dated). You can likewise start from scratch, and use a handy attribute called ‘Brand your email’ to auto-generate a design template based on your website’s colors and also logo.

Email Marketing Automation

It also creates pre-defined contact sections based on your clients’ communications with your on the internet store (e.g. repeat, lapsed and prospective consumers). Automations based on call triggers (e.g. email opens, clicks) are additionally available.

Checklist Management

You can create sectors from get in touch with activity, list subscription, get in touch with information, tags, or ecommerce task. You can likewise develop a segment from your get in touch with understandings and tag contacts based on call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, and it simply provides a summary box, basic field options (which you can not contribute to) and after that a checklist, or lists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well severely, getting to the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

Along with basic open and also click reports, spam, bounce and unsubscribe rates are likewise available. You additionally get click heat maps, and some useful overview records such as open and click patterns, opens by tool, % of contacts engaged, as well as most successful subject line. You can likewise contrast campaigns. Nonetheless, advanced tracking such as social monitoring isn’t offered.


Right here’s where it obtains a little bit hirsute. The site as well as the tool are only readily available in English. You can pick to alter a few of the non-editable e-mail sections (e.g. footer as well as personal privacy policy text) to among 10 languages available, mainly European. Support as well as the data base is readily available in 4 languages. A little confusing, but at least there’s some effort to support multilingual users and also target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a attribute to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek just how e-mails will certainly seek specific recipients, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are placed on temporary hold for 15 days, and afterwards feel bitter. They are relocated right into a suspended bounce group if it occurs once again. They have a ‘recommended for elimination’ filter available to watch these, however don’t remove them instantly.



Import/export readily available although it’s not as simple as maybe– you require to first enable advanced email approvals under Account Settings.

Storage space available for images and also data


All plans feature unrestricted storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Various levels of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge amount of applications as well as integrations , almost 400.

Touchdown Page Builder

of course

This is only readily available using their kind building contractor, and also it’s very fundamental. Instead, we would certainly advise these complimentary landing web page home builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, including live conversation, phone assistance, a expertise base and community-based support. I discovered that the conversation as well as phone assistance weren’t always readily available, which was a little aggravating.

Overall rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of the boxes. The main issue right here, though, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves state through their site, they are a device for small companies. And also, as such, it’s worth reviewing them on these terms. As discussed above, they absolutely have sufficient of the basics covered to please most small businesses, and if it were as straightforward as that after that we would certainly advise them a lot more extremely.

The issue, nowadays, is that there are plenty of various other email tools supplying even more than Constant Contact, as well as for a lot much less cash. This consists of not just includes, yet additionally user experience. Actually, for the amount you pay with Constant Contact, you can find yourself making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do get points for their respectable deliverability prices, combinations ( especially social media sites integrations), and for enabling different gain access to levels for different individuals. And also with recent enhancements to automations and reporting, and also the enhancement of brand-new functions like a internet site building contractor, it does look like they’re making an effort to enhance the product. Their absence of sophisticated attributes makes it hard to advise them over others at this cost point. (You’ll see we do not note them as a excellent Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly claim that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders). They also provide durable reports as well as analysis devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising and marketing tools on the marketplace. It’s available in 6 languages as well as includes sophisticated automation choices and a integrated CRM.
  • GetResponse is a strong choice. It features lots of sophisticated functions (e.g. a webinar tool), offers as well as has superb automations one of the most effective spam and also layout screening tools we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the best options to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be a lot better off taking a look at any of these CRMs for little companies, which will certainly be much much more cost effective. There are also a lot of outstanding free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software application for local business. It safely stores your consumer information and offers a protected means to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

In spite of these fancy numbers and features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for small services. The issue, these days, is that there are lots of various other email devices providing even a lot more than Constant Contact, as well as for a lot less cash. For the quantity you pay with Constant Contact, you might find on your own utilizing a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplistic technique (it only features autoresponders).

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