Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing game because 1995. Throughout that time, they’ve handled to turn into one of the most used email devices in the world, after Mailchimp.

One point I saw is that Constant Contact is extremely commonly the top choice for numerous other testimonial web sites. Naturally, I am curious to see if our in-depth evaluation generates the same outcome.

You could have checked out the Constant Contact testimonials offered by customers online, also, as well as whilst they are pretty favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy as well as uses our functional experience as well as understanding of lots of other easy as well as advanced advertising and marketing automation devices.

What makes them unique is that they’ve included a number of attributes throughout the years that few of their competitors sport, such as electronic item downloads, occasion management, visit organizing as well as social projects. These all include in the varied list of email alternatives available, in addition to automations as well as persisting e-newsletters.

Constant Contact brag a industry with around 400 applications as well as assimilations that deal with also one of the most specific niche of items. Yet despite these showy numbers as well as functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs and also inspect.
Discover listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, yet their prices aren’t one of the most economical, specifically when you think about that their features just aren’t that advanced. Plans begin with $9.99/ month, yet this just permits 500 customers, as well as rates climb pretty greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full pricing guide

Cons and also pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather distinct hereof, being one of the few e-mail advertising and marketing tools to allow you to handle event tickets, invites, as well as enrollments . Keep in mind that this function features its own fees: 5.4% + $0.80 for each and every ticket offered or deal performed.

Not advised if:

You need sophisticated automation:

Remarkably, for the costs it charges, Constant Contact does not use one of the most advanced automations. While they do use caused projects, autoresponders and also deserted cart projects (for Shopify only), you’ll find that other much cheaper devices offer similar levels of automation– MailerLite as well as Sendinblue.

Rating details


Relieve of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve included a lot more functionality, some things have come to be a little covert, for instance, automations.

Newsletter Creation


The editor is fast, yet light on attributes, particularly in the styling department. In addition to that it’s very easy to collaborate with.


of course

This is really standard, just permitting you to put basic introductions or contact details. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, basic automations, repeating newsletters, A/B testing, occasion enrollments, polls, studies as well as discount coupons .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) layouts to pick from, with varying degrees of high quality (some are good, while others look a little basic and also dated). You can additionally go back to square one, as well as use a useful function called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and also logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It also produces pre-defined contact sections based on your consumers’ communications with your on-line shop (e.g. repeat, lapsed and potential clients). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not really combine conditions as well as actions as you can in numerous other tools.

List Management

You can create sectors from get in touch with task, list subscription, get in touch with details, tags, or ecommerce activity. You can additionally develop a sector from your call understandings and also tag get in touches with based on contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the type, and it just offers a description box, basic field alternatives (which you can not add to) and afterwards a list, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not do too severely, reaching the most preferred e-mail companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

In addition to standard open and also click reports, spam, bounce and also unsubscribe rates are additionally offered. You likewise obtain click warmth maps, and also some useful summary reports such as open and also click fads, opens by device, % of calls engaged, and also many effective subject line.


The website as well as the tool are just readily available in English. You can select to change some of the non-editable e-mail areas (e.g. footer and also personal privacy plan text) to one of 10 languages readily available, primarily European.

More Features

Spam- and Design-Testing

Spam testing isn’t offered, nevertheless, there is a function to check the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a device that allows you to preview exactly how e-mails will certainly search for specific receivers, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and then feel bitter. They are moved into a put on hold bounce category if it takes place once more. They have a ‘ suggested for elimination’ filter available to check out these, yet do not remove them instantly.


of course

Import/export readily available although it’s not as simple as maybe– you need to first enable advanced email authorizations under Account Settings.

Storage offered for information and images


All strategies come with endless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account gain access to

of course

The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a huge amount of assimilations as well as apps , nearly 400.

Landing Page Builder

of course

This is only available via their kind home builder, as well as it’s very standard. Instead, we would certainly suggest these cost-free landing web page home builders.

Client Support

3.5/ 5.

There are numerous channels of support, including live chat, phone assistance, a data base and community-based assistance. I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little discouraging. When I had the ability to acquire conversation support, nonetheless, I did discover them to be useful and also responsive . Bear in mind that you’ll need to hire order to cancel your registration, which is quite irritating.

General ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The major concern here, however, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves state through their site, they are a tool for small companies. And also, therefore, it’s worth reviewing them on these terms. As stated above, they absolutely have sufficient of the basics covered to satisfy most small companies, and if it were as straightforward as that after that we would certainly suggest them much more highly.

The problem, these days, is that there are a lot of other email tools supplying a lot more than Constant Contact, as well as for a whole lot less money. This includes not just features, however likewise individual experience. For the quantity you pay with Constant Contact, you can discover on your own making use of a lot more effective tools such as ActiveCampaign and GetResponse.

And also with current improvements to automations and coverage, and the enhancement of brand-new features like a internet site building contractor, it does look like they’re making an initiative to boost the item. Their lack of advanced features makes it tough to advise them over others at this rate factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly declare that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They additionally use durable reports as well as evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing tools on the marketplace. It’s available in 6 languages as well as features advanced automation options and a built-in CRM.
  • GetResponse is a solid alternative. It includes lots of sophisticated features (e.g. a webinar device), provides and also has excellent automations among the best spam and also design screening devices we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the best options to Constant Contact, check it out here. You can likewise try our Smart Finder to see which e-newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d like to enter into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be far better off having a look at any of these CRMs for small businesses, which will certainly be even more cost effective. There are also plenty of exceptional free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for small companies. It safely stores your client data and also provides a safe way to handle your clients.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability examinations.

In spite of these showy numbers as well as features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a tool for tiny businesses. The issue, these days, is that there are plenty of various other e-mail devices providing even a lot more than Constant Contact, and also for a whole lot less cash. For the quantity you pay with Constant Contact, you could locate yourself making use of much more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple technique (it just includes autoresponders).

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