Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game considering that 1995. During that time, they’ve taken care of to become one of the most previously owned email tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is very usually the top selection for many various other evaluation websites. Normally, I am curious to see if our thorough analysis creates the same result.

You could have checked out the Constant Contact reviews provided by customers online, too, and whilst they are pretty positive, they may not give you the whole picture. Our review of Constant Contact is based on a methodical technique as well as utilizes our sensible experience as well as expertise of dozens of other simple as well as innovative advertising and marketing automation devices.

What makes them special is that they’ve added several attributes for many years that few of their rivals sporting activity, such as digital item downloads, event administration, consultation organizing and social projects. These all contribute to the diverse list of e-mail alternatives available, along with automations as well as repeating newsletters.

Constant Contact brag a market with around 400 apps and also assimilations that accommodate even one of the most niche of products. Yet despite these flashy numbers as well as functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins as well as check.
Discover below!

Constant Contact Summary

Constant Contact is routed towards small businesses, yet their prices aren’t the most cost effective, specifically when you consider that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, however this just allows for 500 customers, and also rates increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full prices guide

Pros and also Cons


Is Constant Contact the best newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather special in this regard, being among the few email advertising tools to permit you to handle occasion tickets, invites, and enrollments . Remember that this attribute includes its own charges: 5.4% + $0.80 for each and every ticket offered or deal conducted.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do offer triggered projects, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much more affordable tools use comparable levels of automation– MailerLite and Sendinblue.

Rating details


Relieve of Use

Normally it’s simple to browse, though a little bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve included extra functionality, some things have actually become a little concealed, for example, automations.

E-newsletter Creation


The editor is quickly, but light on features, particularly in the styling division. Apart from that it’s very easy to work with.



This is extremely basic, just allowing you to place basic introductions or call details. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, standard automations, repeating newsletters, A/B testing, event registrations, coupons, surveys and also studies .

Selection as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to choose from, with differing levels of high quality (some are good, while others look a little basic as well as dated). You can additionally start from scratch, as well as use a useful attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your site’s shades as well as logo design.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify and WooCommerce. It additionally produces pre-defined get in touch with segments based upon your consumers’ communications with your on-line store (e.g. repeat, lapsed and also prospective consumers). Automations based upon call triggers (e.g. email opens up, clicks) are also offered. It’s worth noting that the automations aren’t one of the most flexible, as you can’t truly incorporate conditions as well as actions as you can in lots of various other devices.

Checklist Management

You can develop sections from call activity, checklist subscription, get in touch with details, tags, or ecommerce activity. You can likewise create a section from your get in touch with understandings and also tag calls based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely offers a description box, fundamental area choices (which you can not contribute to) and afterwards a checklist, or checklists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, reaching one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

Along with standard open as well as click reports, spam, bounce and unsubscribe rates are additionally available. You additionally obtain click heat maps, and some helpful introduction records such as open and click fads, opens up by device, % of calls involved, and most successful subject line. You can also compare campaigns. Nonetheless, progressed tracking such as social monitoring isn’t offered.


Here’s where it gets a little bit hirsute. The site and also the tool are only offered in English. You can select to transform a few of the non-editable e-mail areas (e.g. footer as well as privacy plan message) to among 10 languages readily available, mainly European. Support as well as the data base is available in 4 languages. A little confusing, however a minimum of there’s some initiative to support multilingual customers as well as target markets.

More Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a feature to check the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s likewise a device that permits you to preview exactly how e-mails will certainly try to find details recipients, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on temporary hold for 15 days, and afterwards dislike. If it occurs again, they are moved into a suspended bounce classification. They have actually a ‘ suggested for elimination’ filter readily available to check out these, yet don’t eliminate them immediately.



Import/export available although it’s not as simple as maybe– you need to first make it possible for sophisticated e-mail consents under Account Settings.

Storage offered for data as well as images


All strategies feature endless storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various degrees of account access


The Account Owner can additionally designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive quantity of applications and also integrations , almost 400.

Touchdown Page Builder

of course

This is only available via their form building contractor, as well as it’s extremely standard. Rather, we ‘d recommend these totally free landing page building contractors.

Client Support

3.5/ 5.

There are several networks of assistance, consisting of live conversation, phone assistance, a expertise base and also community-based support. I located that the conversation as well as phone support weren’t constantly available, which was a little discouraging.

Overall score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The primary problem here, however, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves restate through their site, they are a device for local business. And also, therefore, it’s worth examining them on these terms. As mentioned over, they definitely have sufficient of the fundamentals covered to satisfy most small companies, and also if it were as basic as that after that we would certainly suggest them much more extremely.

The issue, these days, is that there are lots of various other e-mail devices providing even more than Constant Contact, and also for a lot less cash. This includes not only features, however likewise individual experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself utilizing much more powerful tools such as ActiveCampaign as well as GetResponse.

They do grab factors for their good deliverability prices, combinations ( especially social media sites assimilations), as well as for permitting various access levels for separate individuals. As well as with current improvements to automations and coverage, as well as the enhancement of new features like a website contractor, it does resemble they’re making an effort to boost the item. However their lack of advanced functions makes it hard to recommend them over others at this price point. (You’ll see we do not provide them as a excellent Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simple technique (it just includes autoresponders). They additionally offer durable records and analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising and marketing tools on the market. It’s available in 6 languages as well as comes with sophisticated automation alternatives and a built-in CRM.
  • GetResponse is a solid choice. It includes lots of innovative attributes (e.g. a webinar tool), has exceptional automations as well as offers one of the best spam and style testing devices we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the most effective options to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for small businesses, which will be much more inexpensive. There are also plenty of superb complimentary CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for local business. It securely stores your customer data and also supplies a protected means to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Regardless of these flashy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for tiny companies. The issue, these days, is that there are lots of other email tools supplying also much more than Constant Contact, and also for a lot less cash. For the amount you pay with Constant Contact, you might find yourself using much a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders).

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