Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Voting

Constant Contact have actually been in the email advertising video game since 1995. During that time, they’ve taken care of to become one of the most secondhand e-mail tools worldwide, after Mailchimp.

One point I noticed is that Constant Contact is really commonly the leading selection for lots of other review websites. Normally, I wonder to see if our thorough evaluation produces the very same end result.

You might have looked into the Constant Contact reviews supplied by customers online, too, as well as whilst they are quite positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and uses our functional experience as well as knowledge of dozens of other simple as well as innovative marketing automation tools.

What makes them unique is that they’ve included a number of attributes over the years that few of their competitors sporting activity, such as digital item downloads, occasion administration, visit scheduling and social campaigns. These all add to the diverse list of e-mail choices available, along with automations as well as recurring newsletters.

Constant Contact boast a industry with around 400 applications as well as integrations that deal with also one of the most niche of products. Regardless of these fancy numbers and also functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s outs & ins and inspect if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their rates aren’t the most budget-friendly, especially when you take into consideration that their attributes simply aren’t that advanced. Strategies start from $9.99/ month, but this just permits 500 customers, as well as costs rise pretty greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full pricing overview

Cons and pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite special in this regard, being one of minority e-mail advertising devices to permit you to handle event registrations, tickets, and also invites . Remember that this function includes its own charges: 5.4% + $0.80 for every ticket offered or purchase performed.

Not advised if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not offer one of the most sophisticated automations. While they do provide activated projects, autoresponders and deserted cart projects (for Shopify only), you’ll locate that various other much less expensive devices offer comparable degrees of automation– MailerLite as well as Sendinblue.

Ranking information


Reduce of Use

Normally it’s very easy to navigate, though a little bit dull-looking. You can get to a lot of places within a number of clicks, though as they’ve included extra performance, some points have actually ended up being a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, however light on features, particularly in the styling department. Apart from that it’s easy to deal with.


of course

This is really fundamental, just enabling you to place easy introductions or call information. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, standard automations, repeating newsletters, A/B screening, occasion enrollments, studies, surveys and also coupons .

Choice and also Flexibility of Template Designs

Okay. There are around 200 (!) design templates to select from, with differing degrees of high quality (some are good, while others look a little fundamental and outdated). You can also go back to square one, and also utilize a handy attribute called ‘Brand your email’ to auto-generate a template based on your web site’s colors and also logo.

Email Marketing Automation

It additionally creates pre-defined get in touch with sectors based on your consumers’ communications with your online store (e.g. repeat, expired as well as prospective customers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are likewise available.

Listing Management

You can develop segments from get in touch with task, listing membership, call details, tags, or ecommerce task. You can additionally create a segment from your contact understandings as well as tag calls based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it just provides a summary box, standard area options (which you can not contribute to) and afterwards a checklist, or checklists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not do too badly, reaching the most preferred email carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and also Analysis

Along with conventional open and also click reports, spam, bounce and unsubscribe prices are likewise offered. You additionally get click heat maps, and some beneficial introduction reports such as open and click trends, opens by device, % of get in touches with engaged, and most effective subject line. You can additionally compare campaigns. Nonetheless, advanced tracking such as social tracking isn’t available.


Right here’s where it obtains a bit hairy. The tool and the site are only offered in English. You can choose to transform a few of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages available, primarily European. Support as well as the data base is offered in 4 languages. Somewhat complex, but at the very least there’s some effort to support multilingual customers as well as target markets.

Additional Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a attribute to check the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s likewise a tool that allows you to preview exactly how e-mails will look for particular recipients, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then dislike. If it takes place again, they are moved into a suspended bounce category. They have actually a ‘ suggested for removal’ filter available to see these, however don’t eliminate them instantly.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to initially allow sophisticated e-mail permissions under Account Settings.

Storage space available for data and also photos


All plans feature unrestricted storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different levels of account accessibility

of course

The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial quantity of applications as well as combinations , nearly 400.

Touchdown Page Builder


This is only offered through their form home builder, and also it’s very fundamental. Instead, we would certainly recommend these cost-free touchdown page contractors.

Customer Support

3.5/ 5.

There are a number of networks of support, consisting of live conversation, phone assistance, a knowledge base and community-based assistance. I discovered that the chat and phone support weren’t constantly offered, which was a little discouraging. When I had the ability to acquire chat support, however, I did find them to be responsive as well as helpful . Remember that you’ll require to call order to terminate your membership, which is pretty annoying.

Total ranking.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of the boxes. The major concern below, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves reiterate through their website, they are a tool for small businesses. And also, as such, it’s worth examining them on these terms. As pointed out above, they certainly have enough of the essentials covered to please most small businesses, and if it were as simple as that then we ‘d suggest them extra highly.

The problem, nowadays, is that there are plenty of various other e-mail tools using a lot more than Constant Contact, and also for a great deal much less cash. This consists of not only features, yet also customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself utilizing much more effective tools such as ActiveCampaign as well as GetResponse.

And with recent enhancements to automations and coverage, as well as the enhancement of brand-new features like a site contractor, it does look like they’re making an initiative to boost the item. Their absence of advanced attributes makes it difficult to suggest them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplified technique (it only features autoresponders). They likewise offer durable reports as well as evaluation tools. They are even more affordable than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising devices on the market. It’s offered in 6 languages and also features innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It features many advanced functions (e.g. a webinar device), provides as well as has exceptional automations one of the very best spam and also design screening devices we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the most effective options to Constant Contact, check it out here. You can also try out our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little services, which will be much a lot more budget-friendly. There are even a lot of superb complimentary CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software program for small companies. It safely stores your client data and provides a safe and secure method to manage your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Despite these showy numbers as well as attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a device for little services. The problem, these days, is that there are lots of various other email tools providing even more than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you might locate on your own using much a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplistic method (it only includes autoresponders).

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