Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Website

Constant Contact have actually been in the email marketing video game because 1995. During that time, they’ve managed to turn into one of the most used email devices in the world, after Mailchimp.

Something I discovered is that Constant Contact is extremely usually the top option for numerous various other review web sites. Naturally, I am curious to see if our comprehensive analysis creates the same result.

You could have looked into the Constant Contact testimonials provided by customers online, also, and whilst they are rather favorable, they may not give you the whole picture. Our review of Constant Contact is based upon a systematic strategy and utilizes our functional experience and understanding of dozens of various other straightforward and advanced advertising automation devices.

What makes them unique is that they’ve added a number of attributes throughout the years that few of their competitors sport, such as digital item downloads, event monitoring, consultation scheduling and social campaigns. These all include in the varied list of e-mail alternatives offered, along with automations as well as persisting e-newsletters.

Constant Contact boast a marketplace with around 400 applications and integrations that cater to also the most niche of products. In spite of these fancy numbers as well as features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better take a look at Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small businesses, yet their costs aren’t the most budget-friendly, particularly when you consider that their functions just aren’t that progressed. Plans begin with $9.99/ month, but this only allows for 500 customers, and also prices increase rather dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete pricing guide

Pros and also Cons


Is Constant Contact the best newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite special in this regard, being one of minority email marketing devices to enable you to take care of event invites, tickets, and enrollments . Keep in mind that this feature features its own charges: 5.4% + $0.80 for each and every ticket marketed or transaction performed.

Not recommended if:

You require innovative automation:

Remarkably, for the premium it charges, Constant Contact does not provide one of the most advanced automations. While they do supply set off projects, autoresponders as well as deserted cart projects (for Shopify only), you’ll locate that more affordable devices supply similar degrees of automation– MailerLite and also Sendinblue, for instance.

Ranking information


Relieve of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can get to the majority of locations within a number of clicks, though as they’ve included much more functionality, some points have actually become a little hidden, for example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, specifically in the styling division. Besides that it’s easy to work with.



This is really fundamental, only permitting you to place simple greetings or call details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B testing, event registrations, discount coupons, surveys and surveys .

Selection and Flexibility of Template Designs

Not poor. You can additionally begin from scratch, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a layout based on your site’s colors as well as logo design.

Email Marketing Automation

It likewise generates pre-defined get in touch with segments based on your customers’ communications with your on-line store (e.g. repeat, lapsed and also possible customers). Automations based on call triggers (e.g. e-mail opens up, clicks) are likewise readily available.

Listing Management

You can create sections from contact task, listing membership, call information, tags, or ecommerce activity. You can additionally develop a sector from your contact insights and also tag contacts based on contact field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and also it merely supplies a summary box, fundamental field options (which you can not include in) and afterwards a list, or checklists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not execute as well badly, getting to one of the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

In addition to basic open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You additionally obtain click heat maps, and some valuable summary records such as open and click fads, opens up by device, % of contacts engaged, as well as the majority of successful subject line. You can also contrast projects. Advanced tracking such as social monitoring isn’t available.


The device and also the website are only offered in English. You can choose to alter some of the non-editable email sections (e.g. footer as well as personal privacy plan text) to one of 10 languages offered, primarily European.

More Features

Spam- and Design-Testing

Spam testing isn’t offered, nonetheless, there is a attribute to inspect the e-mail for mistakes (missing links, placeholder message that hasn’t been upgraded, and so on). There’s also a device that allows you to preview just how e-mails will search for certain recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and then feel bitter. They are moved into a suspended bounce classification if it occurs once again. They have a ‘recommended for removal’ filter readily available to see these, however don’t eliminate them automatically.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to initially enable sophisticated email approvals under Account Settings.

Storage available for data and also photos


All plans feature endless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different degrees of account access


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of applications as well as combinations , almost 400.

Landing Page Builder


This is only offered using their form home builder, as well as it’s very fundamental. Instead, we ‘d advise these complimentary touchdown page building contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including real-time conversation, phone assistance, a understanding base and also community-based assistance. I found that the conversation and phone assistance weren’t always available, which was a little discouraging.

General rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of packages. The major issue below, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate through their website, they are a device for small companies. And also, as such, it’s worth examining them on these terms. As discussed above, they definitely have sufficient of the essentials covered to please most small businesses, and also if it were as simple as that after that we ‘d recommend them a lot more highly.

The problem, these days, is that there are lots of various other email tools providing a lot more than Constant Contact, and also for a whole lot less money. This consists of not only features, but likewise user experience. For the quantity you pay with Constant Contact, you can find on your own utilizing a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

They do grab factors for their good deliverability rates, assimilations ( specifically social networks integrations), as well as for permitting different access levels for different individuals. As well as with recent enhancements to automations and coverage, and also the addition of new features like a website contractor, it does resemble they’re making an initiative to enhance the item. Their lack of sophisticated functions makes it hard to advise them over others at this price point. (You’ll see we do not provide them as a great Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplified strategy (it only includes autoresponders). They likewise provide robust records as well as analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing tools on the marketplace. It’s readily available in 6 languages as well as features innovative automation alternatives as well as a built-in CRM.
  • GetResponse is a solid alternative. It comes with numerous sophisticated attributes (e.g. a webinar device), has superb automations as well as uses among the best spam and also design screening tools we’ve ever made use of. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a comprehensive overview with the best options to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to obtain right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for small businesses, which will be much a lot more inexpensive. There are also a lot of exceptional totally free CRMs to pick from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for small businesses. It safely shops your customer information and also offers a safe means to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

In spite of these fancy numbers and functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their site, they are a device for tiny organizations. The issue, these days, is that there are plenty of various other email tools offering even a lot more than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you could discover yourself utilizing much extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplified method (it just features autoresponders).

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