Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing video game given that 1995. Throughout that time, they’ve taken care of to become one of one of the most used email tools in the world, after Mailchimp.

One point I observed is that Constant Contact is really frequently the top option for numerous other evaluation internet sites. Naturally, I am curious to see if our detailed evaluation creates the exact same end result.

You may have had a look at the Constant Contact testimonials provided by users online, also, as well as whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also uses our practical experience and understanding of dozens of other simple as well as advanced marketing automation devices.

What makes them special is that they’ve included numerous functions throughout the years that few of their rivals sport, such as electronic product downloads, occasion administration, visit scheduling as well as social campaigns. These all include in the diverse checklist of email choices readily available, along with automations and also recurring e-newsletters.

Constant Contact brag a industry with around 400 applications and assimilations that deal with also one of the most niche of items. In spite of these showy numbers as well as attributes, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and check.
Learn below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their costs aren’t one of the most cost effective, especially when you consider that their attributes simply aren’t that advanced. Strategies begin with $9.99/ month, yet this just enables 500 clients, and costs climb rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete rates guide

Pros and also Cons


Is Constant Contact the ideal e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly special hereof, being just one of the few email advertising and marketing tools to allow you to handle event tickets, invites, and also enrollments . Bear in mind that this feature comes with its very own fees: 5.4% + $0.80 for each and every ticket offered or transaction performed.

Not suggested if:

You require innovative automation:

Remarkably, for the premium it bills, Constant Contact does not use the most advanced automations. While they do use triggered projects, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that other much cheaper devices use comparable degrees of automation– MailerLite and Sendinblue.

Score information


Ease of Use

Typically it’s easy to navigate, though a bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve added extra functionality, some things have actually come to be a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, however light on features, particularly in the styling department. Apart from that it’s easy to deal with.



This is very standard, only permitting you to insert straightforward greetings or call information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B screening, event enrollments, coupons, surveys and studies .

Selection and Flexibility of Template Designs

Not poor. You can additionally start from scrape, as well as make use of a handy attribute called ‘Brand your email’ to auto-generate a theme based on your website’s colors as well as logo.

Email Marketing Automation

They use autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It likewise produces pre-defined call sections based on your customers’ communications with your on-line store (e.g. repeat, lapsed as well as possible clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not truly incorporate conditions as well as actions as you can in lots of various other tools.

Listing Management

You can produce sections from call activity, checklist subscription, call details, tags, or ecommerce task. You can additionally develop a sector from your get in touch with insights as well as tag contacts based on call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it just supplies a description box, fundamental field choices (which you can’t include in) and afterwards a list, or checklists, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, reaching one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and Analysis

In addition to typical open and click records, spam, bounce and also unsubscribe rates are additionally offered. You likewise get click warm maps, as well as some helpful review records such as open as well as click fads, opens up by gadget, % of get in touches with involved, and also many successful subject line.


Right here’s where it gets a little bit hairy. The website as well as the tool are only available in English. You can pick to change several of the non-editable email sections (e.g. footer and personal privacy policy text) to one of 10 languages offered, mainly European. Support as well as the knowledge base is offered in 4 languages. A little confusing, yet a minimum of there’s some effort to support multilingual users as well as target markets.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a function to check the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that permits you to preview just how e-mails will seek certain receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and afterwards dislike. If it happens once more, they are relocated right into a suspended bounce category. They have actually a ‘ suggested for removal’ filter readily available to watch these, but do not remove them automatically.



Import/export readily available although it’s not as straightforward as maybe– you need to first make it possible for innovative e-mail authorizations under Account Settings.

Storage offered for information and also images


All plans come with unrestricted storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different degrees of account gain access to


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of integrations and also applications , virtually 400.

Landing Page Builder


This is only available through their form contractor, and it’s really fundamental. Instead, we ‘d advise these cost-free landing page home builders.

Client Support

3.5/ 5.

There are several networks of assistance, consisting of online chat, phone assistance, a data base and community-based support. I discovered that the conversation as well as phone assistance weren’t always readily available, which was a little irritating. When I had the ability to acquire conversation support, nonetheless, I did find them to be beneficial as well as receptive . Bear in mind that you’ll need to contact order to cancel your registration, which is quite frustrating.

Overall rating.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The primary concern here, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat via their website, they are a device for local business. And, thus, it’s worth assessing them on these terms. As mentioned over, they most definitely have enough of the essentials covered to please most small businesses, and if it were as basic as that then we would certainly advise them much more extremely.

The concern, nowadays, is that there are plenty of other e-mail tools using a lot more than Constant Contact, and for a whole lot less money. This consists of not just includes, yet also individual experience. For the amount you pay with Constant Contact, you could locate on your own making use of a lot extra effective tools such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and reporting, and also the addition of new functions like a web site contractor, it does look like they’re making an effort to boost the item. Their absence of sophisticated attributes makes it hard to advise them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly declare that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplistic technique (it just includes autoresponders). They additionally provide robust reports and evaluation tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one email marketing devices on the marketplace. It’s offered in 6 languages and also comes with innovative automation alternatives and a integrated CRM.
  • GetResponse is a strong alternative. It comes with many advanced attributes (e.g. a webinar device), has exceptional automations as well as uses among the best spam as well as design testing devices we’ve ever utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth guide with the most effective alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any of these CRMs for small companies, which will be far more budget-friendly. There are even plenty of outstanding cost-free CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software for small businesses. It safely shops your customer data and also offers a protected way to manage your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their website, they are a tool for small businesses. The problem, these days, is that there are lots of various other email devices providing even extra than Constant Contact, and for a great deal much less money. For the amount you pay with Constant Contact, you could locate on your own making use of much extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders).

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