Constant Contact - Create Email Marketing Campaigns Like a Pro

Contact Export Failed Constant Contact

Constant Contact have actually been in the email advertising and marketing video game given that 1995. During that time, they’ve handled to turn into one of the most previously owned e-mail tools on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is really typically the top choice for many various other review websites. Normally, I wonder to see if our comprehensive evaluation produces the very same result.

You could have taken a look at the Constant Contact evaluations used by users online, too, as well as whilst they are quite favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and also uses our functional experience and also knowledge of lots of other basic as well as sophisticated marketing automation tools.

What makes them special is that they’ve included numerous features throughout the years that few of their competitors sport, such as electronic item downloads, occasion administration, visit organizing as well as social projects. These all contribute to the varied list of email choices offered, along with automations and persisting newsletters.

Constant Contact boast a market with around 400 applications and assimilations that satisfy even one of the most niche of items. Yet despite these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a better look at Constant Contact’s outs & ins and inspect.
Discover below!

Constant Contact Summary

Constant Contact is guided towards local business, yet their rates aren’t the most economical, specifically when you take into consideration that their attributes just aren’t that progressed. Plans begin with $9.99/ month, however this only permits 500 customers, and also costs rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full rates guide

Pros and Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather unique in this regard, being just one of the few e-mail marketing tools to allow you to take care of event enrollments, invitations, as well as tickets . Remember that this function features its very own charges: 5.4% + $0.80 for each ticket sold or deal performed.

Not advised if:

You need innovative automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t provide one of the most sophisticated automations. While they do offer caused campaigns, autoresponders as well as deserted cart projects (for Shopify only), you’ll find that other much less costly devices supply similar degrees of automation– MailerLite and also Sendinblue.

Rating details


Reduce of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve included more functionality, some things have ended up being a little hidden, for example, automations.

Newsletter Creation


The editor is quick, however light on features, particularly in the styling division. Aside from that it’s very easy to work with.



This is really standard, just permitting you to put simple greetings or contact information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, basic automations, persisting newsletters, A/B screening, occasion enrollments, studies, promo codes and polls .

Choice as well as Flexibility of Template Designs

Not poor. You can additionally start from scrape, as well as utilize a convenient function called ‘Brand your e-mail’ to auto-generate a theme based on your website’s colors and also logo.

Email Marketing Automation

They provide autoresponders and abandoned cart campaigns for Shopify as well as WooCommerce. It also generates pre-defined contact sectors based upon your customers’ communications with your online store (e.g. repeat, expired and possible consumers). Automations based upon contact triggers (e.g. email opens up, clicks) are additionally available. It’s worth noting that the automations aren’t one of the most adaptable, as you can not actually combine conditions and actions as you can in lots of other devices.

Checklist Management

You can create segments from contact activity, list subscription, call details, tags, or ecommerce activity. You can likewise produce a sector from your contact understandings as well as tag get in touches with based upon get in touch with field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and it merely offers a description box, basic area alternatives (which you can not contribute to) and after that a listing, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not do too severely, reaching one of the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and Analysis

In addition to standard open and click reports, spam, bounce as well as unsubscribe rates are also offered. You likewise get click warm maps, as well as some beneficial summary reports such as open and click fads, opens up by device, % of get in touches with involved, as well as many effective subject line.


The device as well as the website are just readily available in English. You can select to transform some of the non-editable email areas (e.g. footer and also privacy policy message) to one of 10 languages available, mainly European.

More Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to check the e-mail for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that permits you to sneak peek how e-mails will certainly try to find details receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and then dislike. If it takes place once more, they are relocated into a suspended bounce category. They have a ‘recommended for elimination’ filter available to watch these, but don’t remove them immediately.



Import/export readily available although it’s not as uncomplicated as it could be– you require to initially enable innovative email permissions under Account Settings.

Storage available for data as well as photos


All strategies come with unrestricted storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Various degrees of account gain access to

of course

The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large amount of apps as well as integrations , virtually 400.

Touchdown Page Builder


This is just offered by means of their type builder, and it’s very fundamental. Instead, we would certainly advise these cost-free touchdown page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, consisting of live chat, phone assistance, a understanding base as well as community-based assistance. I located that the conversation as well as phone support weren’t constantly readily available, which was a little discouraging.

Overall ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The major concern right here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves reiterate with their site, they are a device for local business. As well as, because of this, it’s worth assessing them on these terms. As pointed out above, they most definitely have enough of the essentials covered to satisfy most small businesses, and also if it were as simple as that after that we ‘d recommend them more highly.

The concern, nowadays, is that there are a lot of various other e-mail devices using much more than Constant Contact, as well as for a whole lot much less cash. This includes not just features, however additionally customer experience. For the quantity you pay with Constant Contact, you could locate yourself utilizing a lot more effective tools such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and also coverage, and the enhancement of brand-new attributes like a site builder, it does look like they’re making an effort to boost the item. Their absence of advanced attributes makes it tough to advise them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly claim that there might be other interests at play there.

Try Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplistic method (it just features autoresponders). They additionally provide durable reports and evaluation devices. They are even cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail marketing devices on the marketplace. It’s available in 6 languages as well as comes with advanced automation options as well as a built-in CRM.
  • GetResponse is a solid option. It features lots of innovative functions (e.g. a webinar tool), has excellent automations and also uses one of the best spam and also style testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be far better off having a look at any of these CRMs for small companies, which will certainly be much more economical. There are even lots of outstanding totally free CRMs to select from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for small companies. It safely shops your consumer information and provides a safe and secure way to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability tests.

Regardless of these flashy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for small businesses. The issue, these days, is that there are plenty of other email devices supplying even extra than Constant Contact, and for a whole lot less cash. For the amount you pay with Constant Contact, you can find on your own making use of a lot more powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simple strategy (it just includes autoresponders).

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