Constant Contact - Create Email Marketing Campaigns Like a Pro

Do Constant Contact Social Share Posts Allow Hashtags?

Constant Contact have actually remained in the email advertising and marketing video game considering that 1995. During that time, they’ve taken care of to turn into one of the most pre-owned email tools worldwide, after Mailchimp.

Something I observed is that Constant Contact is extremely often the top option for numerous other evaluation websites. Normally, I am curious to see if our thorough evaluation produces the very same outcome.

You could have taken a look at the Constant Contact reviews supplied by customers online, too, and also whilst they are quite favorable, they may not give you the whole picture. Our review of Constant Contact is based upon a methodical approach and uses our functional experience as well as understanding of lots of various other basic as well as advanced advertising and marketing automation tools.

What makes them unique is that they’ve added several functions over the years that few of their rivals sport, such as digital product downloads, event management, consultation organizing as well as social campaigns. These all contribute to the varied list of e-mail options available, along with automations and reoccuring newsletters.

Constant Contact boast a market with around 400 applications as well as combinations that accommodate also one of the most specific niche of products. Regardless of these flashy numbers and functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s outs & ins and also examine if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their costs aren’t one of the most economical, particularly when you take into consideration that their attributes simply aren’t that advanced. Plans start from $9.99/ month, however this only enables 500 clients, and costs increase quite greatly afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full prices overview

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite distinct in this regard, being one of the few email marketing tools to allow you to handle event enrollments, tickets, and also invitations . Remember that this attribute comes with its very own costs: 5.4% + $0.80 for every ticket offered or purchase carried out.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact does not use the most innovative automations. While they do offer activated campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll find that much cheaper tools provide comparable levels of automation– MailerLite and Sendinblue, for example.

Rating information


Alleviate of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve added extra performance, some points have come to be a little concealed, as an example, automations.

E-newsletter Creation


The editor is quick, but light on features, specifically in the designing department. Aside from that it’s very easy to collaborate with.



This is extremely standard, just enabling you to place basic introductions or call details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, event registrations, discount coupons, surveys as well as polls .

Choice as well as Flexibility of Template Designs

Not bad. You can likewise begin from scratch, as well as utilize a handy function called ‘Brand your e-mail’ to auto-generate a theme based on your internet site’s shades and logo design.

Email Marketing Automation

It also produces pre-defined call segments based on your consumers’ communications with your on the internet shop (e.g. repeat, expired and also potential consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally offered.

List Management

You can develop sectors from call activity, checklist membership, get in touch with information, tags, or ecommerce task. You can additionally create a segment from your contact insights and also tag contacts based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, and also it just provides a description box, basic area choices (which you can’t include in) and afterwards a listing, or checklists, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out also badly, getting to one of the most popular email companies (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

Along with basic open and also click records, spam, bounce and unsubscribe rates are likewise offered. You additionally get click heat maps, and some valuable overview reports such as open and click trends, opens up by gadget, % of get in touches with engaged, and also many successful subject line. You can likewise compare campaigns. Advanced tracking such as social tracking isn’t offered.


Here’s where it obtains a little bit hirsute. The device and also the site are just offered in English. You can choose to transform several of the non-editable e-mail areas (e.g. footer and also privacy policy message) to one of 10 languages available, mainly European. Assistance as well as the knowledge base is offered in 4 languages. Somewhat complex, but at the very least there’s some initiative to support multilingual users as well as target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to inspect the email for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s additionally a tool that permits you to preview exactly how e-mails will certainly search for details recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and afterwards resent. They are moved right into a put on hold bounce classification if it happens once more. They have actually a ‘ suggested for elimination’ filter readily available to check out these, however don’t eliminate them immediately.



Import/export offered although it’s not as simple as maybe– you need to initially allow innovative e-mail permissions under Account Settings.

Storage space available for information as well as pictures


All strategies come with unrestricted storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account access

of course

The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of integrations as well as apps , practically 400.

Touchdown Page Builder

of course

This is only offered through their form builder, and it’s really standard. Instead, we ‘d recommend these totally free landing web page home builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of live conversation, phone support, a data base as well as community-based support. Nevertheless, I found that the chat as well as phone support weren’t constantly offered, which was a little irritating. When I had the ability to acquire conversation assistance, nevertheless, I did discover them to be responsive and useful . Remember that you’ll need to contact order to terminate your registration, which is pretty bothersome.

General score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of packages. The primary concern here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves state via their website, they are a tool for small companies. And also, thus, it’s worth assessing them on these terms. As discussed above, they certainly have sufficient of the basics covered to please most small businesses, and also if it were as simple as that then we ‘d recommend them more very.

The issue, nowadays, is that there are lots of various other e-mail tools using much more than Constant Contact, as well as for a great deal much less cash. This includes not just includes, however likewise user experience. For the quantity you pay with Constant Contact, you could discover yourself using much more effective tools such as ActiveCampaign and GetResponse.

They do pick up points for their decent deliverability prices, combinations ( specifically social networks integrations), and for enabling various gain access to levels for different individuals. And with current enhancements to automations and coverage, and the addition of brand-new features like a site building contractor, it does appear like they’re making an initiative to boost the item. But their lack of innovative attributes makes it hard to suggest them over others at this rate point. (You’ll see we do not detail them as a great Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly claim that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplified technique (it just includes autoresponders). They also use durable reports and also evaluation devices. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages and also features advanced automation alternatives as well as a built-in CRM.
  • GetResponse is a solid alternative. It includes many advanced features (e.g. a webinar device), uses and also has outstanding automations one of the best spam and also style testing tools we’ve ever before made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth guide with the most effective options to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a look at any of these CRMs for little services, which will certainly be much extra cost effective. There are also lots of outstanding cost-free CRMs to choose from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software application for local business. It safely shops your consumer data and provides a secure means to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for little companies. The problem, these days, is that there are lots of various other e-mail devices using also much more than Constant Contact, as well as for a whole lot much less cash. For the quantity you pay with Constant Contact, you can find on your own making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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