Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising video game given that 1995. During that time, they’ve taken care of to turn into one of the most used e-mail tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is really typically the top option for numerous other review sites. Normally, I wonder to see if our comprehensive evaluation generates the same end result.

You might have taken a look at the Constant Contact reviews provided by users online, too, and whilst they are pretty positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy and utilizes our sensible experience as well as knowledge of loads of other easy as well as advanced advertising and marketing automation tools.

What makes them unique is that they’ve added several attributes over the years that few of their competitors sport, such as digital item downloads, occasion management, consultation scheduling and social projects. These all contribute to the varied checklist of e-mail choices offered, in addition to automations and also repeating newsletters.

Constant Contact brag a marketplace with around 400 apps and also integrations that cater to also the most niche of items. Yet in spite of these flashy numbers as well as attributes, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Enough reason for us to take a closer check out Constant Contact’s ins & outs and inspect if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their costs aren’t the most budget-friendly, specifically when you think about that their features just aren’t that progressed. Strategies begin with $9.99/ month, yet this just enables 500 customers, and also prices climb quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full pricing overview

Cons as well as pros


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite one-of-a-kind in this regard, being one of minority email advertising tools to allow you to manage event tickets, invitations, and also registrations . Bear in mind that this feature comes with its own charges: 5.4% + $0.80 for each and every ticket marketed or transaction performed.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t use one of the most innovative automations. While they do supply set off campaigns, autoresponders and also deserted cart campaigns (for Shopify just), you’ll find that other much more affordable devices provide similar degrees of automation– MailerLite as well as Sendinblue.

Ranking details


Ease of Use

Normally it’s easy to navigate, though a little bit dull-looking. You can get to most areas within a number of clicks, though as they’ve included a lot more capability, some things have actually ended up being a little hidden, for example, automations.

Newsletter Creation


The editor is quick, but light on features, specifically in the styling department. In addition to that it’s easy to deal with.



This is really standard, only allowing you to place straightforward introductions or get in touch with details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, fundamental automations, recurring e-newsletters, A/B screening, event registrations, polls, discount coupons and surveys .

Choice and Flexibility of Template Designs

Okay. There are about 200 (!) layouts to pick from, with varying levels of top quality (some are good, while others look a little basic and also outdated). You can likewise go back to square one, and use a helpful feature called ‘Brand your e-mail’ to auto-generate a theme based on your site’s shades and also logo design.

Email Marketing Automation

They provide autoresponders and deserted cart advocate Shopify and WooCommerce. It also generates pre-defined call sectors based on your clients’ communications with your on-line shop (e.g. repeat, expired and also possible consumers). Automations based upon call triggers (e.g. e-mail opens, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not actually integrate problems as well as actions as you can in many other tools.

Listing Management

You can create sectors from contact task, checklist membership, call details, tags, or ecommerce task. You can additionally create a segment from your get in touch with understandings and tag contacts based on get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and also it just uses a summary box, fundamental field choices (which you can not include in) and after that a listing, or listings, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not execute also badly, getting to the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records and Analysis

Along with standard open as well as click records, spam, bounce and also unsubscribe prices are likewise available. You additionally get click heat maps, and some useful introduction reports such as open and click trends, opens by device, % of calls involved, as well as most successful subject line. You can likewise compare projects. However, progressed tracking such as social tracking isn’t readily available.


Right here’s where it gets a little bit hairy. The website and the device are just available in English. You can pick to transform several of the non-editable email areas (e.g. footer and privacy policy message) to among 10 languages readily available, mainly European. Assistance as well as the data base is available in 4 languages. A little complex, yet at the very least there’s some effort to support multilingual individuals as well as audiences.

More Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to inspect the email for mistakes (missing links, placeholder text that hasn’t been upgraded, etc). There’s also a device that enables you to sneak peek just how emails will try to find specific receivers, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on short-term hold for 15 days, and afterwards dislike. They are moved into a suspended bounce classification if it takes place once again. They have a ‘ advised for elimination’ filter offered to check out these, but don’t remove them immediately.



Import/export available although it’s not as straightforward as it could be– you need to initially enable sophisticated email approvals under Account Settings.

Storage space readily available for photos as well as data


All strategies feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of integrations and also applications , practically 400.

Landing Page Builder


This is only readily available by means of their form contractor, as well as it’s really fundamental. Rather, we would certainly suggest these free touchdown web page home builders.

Client Support

3.5/ 5.

There are several networks of assistance, including real-time conversation, phone assistance, a understanding base and also community-based support. I found that the chat and also phone support weren’t constantly readily available, which was a little discouraging.

General ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of packages. The main issue here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate with their site, they are a tool for small companies. As well as, as such, it’s worth evaluating them on these terms. As stated over, they most definitely have sufficient of the fundamentals covered to satisfy most small companies, as well as if it were as straightforward as that after that we would certainly recommend them a lot more very.

The concern, nowadays, is that there are a lot of various other email devices supplying even more than Constant Contact, and also for a whole lot much less money. This includes not just features, yet likewise user experience. For the amount you pay with Constant Contact, you might locate yourself making use of a lot a lot more effective tools such as ActiveCampaign and GetResponse.

They do get factors for their respectable deliverability rates, combinations ( especially social networks assimilations), and also for enabling different accessibility degrees for different users. And also with recent enhancements to automations and also reporting, and also the addition of brand-new features like a internet site home builder, it does look like they’re making an effort to improve the item. But their lack of advanced functions makes it hard to advise them over others at this cost factor. (You’ll see we do not note them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly assert that there may be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplified strategy (it only features autoresponders). They likewise supply robust reports and also evaluation tools. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and features sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It features numerous innovative functions (e.g. a webinar device), provides and has outstanding automations among the very best spam and layout screening devices we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough guide with the most effective alternatives to Constant Contact, check it out below. You can also try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for local business, which will be far more economical. There are also lots of superb free CRMs to select from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software program for small businesses. It securely stores your customer data and also uses a safe and secure means to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

In spite of these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat via their site, they are a device for tiny organizations. The issue, these days, is that there are lots of various other e-mail tools supplying even much more than Constant Contact, and for a great deal less cash. For the quantity you pay with Constant Contact, you might find on your own utilizing a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders).

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