Constant Contact - Create Email Marketing Campaigns Like a Pro

Eric Houston Constant Contact

Constant Contact have remained in the e-mail advertising video game since 1995. During that time, they’ve taken care of to turn into one of one of the most secondhand email devices in the world, after Mailchimp.

Something I discovered is that Constant Contact is extremely commonly the leading option for lots of other testimonial internet sites. Normally, I am curious to see if our in-depth analysis creates the very same outcome.

You might have had a look at the Constant Contact testimonials used by customers online, too, and also whilst they are quite favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique as well as uses our sensible experience as well as expertise of loads of other straightforward as well as sophisticated advertising and marketing automation tools.

What makes them special is that they’ve added several attributes for many years that few of their rivals sport, such as electronic product downloads, event monitoring, consultation scheduling as well as social projects. These all add to the varied list of email choices available, in addition to automations and also recurring newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that deal with also the most niche of products. Despite these fancy numbers as well as features, passion in Constant Contact appears to be on the decline, at least according to Google Trends. Sufficient reason for us to take a closer check out Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their prices aren’t the most affordable, particularly when you consider that their features just aren’t that progressed. Plans begin with $9.99/ month, yet this only permits 500 subscribers, and rates climb pretty dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total prices overview

Pros and Cons


Is Constant Contact the best newsletter solution for you?

Recommended if:

You run events:

Constant Contact is fairly unique hereof, being just one of minority e-mail advertising devices to allow you to handle occasion tickets, invitations, and also enrollments . Keep in mind that this feature includes its own costs: 5.4% + $0.80 for each and every ticket offered or purchase conducted.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t offer one of the most sophisticated automations. While they do offer set off projects, autoresponders and also abandoned cart projects (for Shopify just), you’ll find that other much cheaper devices provide similar levels of automation– MailerLite and also Sendinblue, for instance.

Score information


Relieve of Use

Generally it’s easy to navigate, though a little bit dull-looking. You can reach most places within a couple of clicks, though as they’ve included extra capability, some points have ended up being a little concealed, for example, automations.

Newsletter Creation


The editor is quickly, however light on features, specifically in the designing department. Apart from that it’s easy to work with.



This is extremely fundamental, only allowing you to insert straightforward greetings or contact information. There is no if/then/else reasoning available.

Email types

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B testing, event enrollments, surveys, coupons and also surveys .

Selection and also Flexibility of Template Designs

Okay. There are around 200 (!) layouts to pick from, with differing levels of top quality (some are decent, while others look a little fundamental and outdated). You can also go back to square one, and utilize a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s colors and also logo design.

Email Marketing Automation

It additionally generates pre-defined call segments based on your consumers’ interactions with your on the internet shop (e.g. repeat, lapsed and prospective clients). Automations based on get in touch with triggers (e.g. email opens, clicks) are also offered.

Listing Management

You can produce sectors from get in touch with task, checklist membership, contact details, tags, or ecommerce activity. You can additionally develop a section from your call insights and also tag calls based on contact field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it simply provides a description box, standard area alternatives (which you can’t add to) and after that a list, or lists, that people can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out as well badly, reaching one of the most popular e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records as well as Analysis

In addition to conventional open as well as click records, spam, bounce and unsubscribe prices are additionally available. You also get click warmth maps, and some valuable review reports such as open and click fads, opens up by tool, % of get in touches with engaged, as well as most successful subject line. You can also contrast projects. Progressed tracking such as social monitoring isn’t available.


The tool and also the website are just readily available in English. You can pick to transform some of the non-editable e-mail areas (e.g. footer and personal privacy plan message) to one of 10 languages readily available, mainly European.

Additional Features

Spam- and Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to examine the email for mistakes (missing web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that allows you to sneak peek exactly how e-mails will try to find particular recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on short-lived hold for 15 days, and afterwards resent. They are relocated into a put on hold bounce category if it occurs once more. They have actually a ‘ advised for removal’ filter available to watch these, however don’t remove them automatically.



Import/export available although it’s not as simple as maybe– you require to first allow sophisticated e-mail authorizations under Account Settings.

Storage space available for photos as well as information


All plans come with limitless storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account access

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of apps and assimilations , almost 400.

Touchdown Page Builder


This is only readily available via their type home builder, as well as it’s really standard. Rather, we would certainly suggest these totally free touchdown page contractors.

Customer Support

3.5/ 5.

There are several channels of support, consisting of live conversation, phone assistance, a knowledge base as well as community-based assistance. I discovered that the chat as well as phone support weren’t always offered, which was a little irritating.

Overall score.

3.6/ 5.

For a basic email device, Constant Contact ticks most of packages. The main issue here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a device for local business. As well as, thus, it’s worth evaluating them on these terms. As discussed above, they most definitely have sufficient of the basics covered to please most local business, and if it were as simple as that then we ‘d suggest them extra highly.

The issue, these days, is that there are lots of various other e-mail devices using much more than Constant Contact, and for a lot less cash. This includes not just includes, but likewise user experience. Actually, for the quantity you pay with Constant Contact, you can find yourself using much more powerful devices such as ActiveCampaign and GetResponse.

As well as with recent enhancements to automations and also coverage, and the addition of brand-new features like a website contractor, it does look like they’re making an effort to boost the item. Their absence of innovative features makes it difficult to advise them over others at this rate factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there might be various other passions at play there.

Attempt Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplified approach (it just includes autoresponders). They additionally use robust records and also analysis devices. They are also more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising and marketing devices on the market. It’s readily available in 6 languages and also comes with advanced automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It comes with many sophisticated attributes (e.g. a webinar device), has superb automations and offers among the best spam and style screening devices we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough overview with the most effective choices to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off taking a look at any of these CRMs for small businesses, which will be even more cost effective. There are also lots of exceptional totally free CRMs to pick from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software application for small companies. It securely stores your consumer information and also uses a safe means to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Despite these flashy numbers as well as features, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a tool for small services. The concern, these days, is that there are plenty of various other e-mail tools supplying also more than Constant Contact, as well as for a great deal less cash. For the amount you pay with Constant Contact, you could find on your own utilizing a lot extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple strategy (it just features autoresponders).

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