Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing game since 1995. Throughout that time, they’ve handled to turn into one of one of the most previously owned e-mail tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is extremely often the top choice for numerous other review internet sites. Normally, I wonder to see if our thorough evaluation generates the same outcome.

You might have checked out the Constant Contact reviews used by customers online, too, and also whilst they are rather favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy as well as uses our functional experience and also knowledge of loads of various other straightforward as well as sophisticated marketing automation devices.

What makes them unique is that they’ve added numerous features for many years that few of their competitors sport, such as digital product downloads, event administration, visit organizing as well as social projects. These all add to the diverse checklist of email choices readily available, along with automations as well as persisting e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also assimilations that cater to also one of the most niche of products. Yet in spite of these showy numbers and functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs as well as inspect.
Learn below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, however their rates aren’t the most cost effective, specifically when you think about that their attributes simply aren’t that progressed. Strategies start from $9.99/ month, but this just permits 500 clients, and also prices rise quite sharply after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete pricing guide

Pros and Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather distinct hereof, being one of minority e-mail advertising tools to permit you to handle event invites, tickets, and enrollments . Bear in mind that this attribute features its own fees: 5.4% + $0.80 for every ticket offered or purchase performed.

Not suggested if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact does not use one of the most innovative automations. While they do offer activated projects, autoresponders and deserted cart campaigns (for Shopify only), you’ll discover that various other much less expensive devices provide comparable levels of automation– MailerLite and Sendinblue.

Ranking information


Alleviate of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to most areas within a number of clicks, though as they’ve included more performance, some things have actually become a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, but light on functions, especially in the designing division. Besides that it’s very easy to work with.



This is very fundamental, just enabling you to put straightforward introductions or contact details. There is no if/then/else reasoning readily available.

Email types

Classic, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, event registrations, surveys, polls as well as promo codes .

Selection and Flexibility of Template Designs

Okay. There are around 200 (!) themes to choose from, with differing levels of quality (some are suitable, while others look a little basic and also dated). You can additionally start from scratch, and also make use of a useful attribute called ‘Brand your email’ to auto-generate a theme based on your internet site’s colors as well as logo.

Email Marketing Automation

They use autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It also creates pre-defined get in touch with sections based on your consumers’ communications with your on-line store (e.g. repeat, lapsed as well as prospective clients). Automations based upon call triggers (e.g. email opens up, clicks) are also offered. It’s worth noting that the automations aren’t the most adaptable, as you can not truly combine problems and activities as you can in numerous other devices.

Checklist Management

You can create sections from call activity, listing subscription, contact information, tags, or ecommerce task. You can additionally produce a section from your call understandings and also tag calls based on get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it merely uses a description box, standard field choices (which you can not contribute to) and after that a checklist, or checklists, that people can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out too severely, reaching one of the most popular e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records as well as Analysis

In addition to basic open as well as click reports, spam, bounce as well as unsubscribe prices are likewise readily available. You likewise get click warm maps, and also some helpful introduction records such as open and also click patterns, opens by tool, % of get in touches with involved, and many effective subject line. You can also compare projects. However, progressed tracking such as social monitoring isn’t available.


Right here’s where it gets a bit unshaven. The site as well as the tool are just readily available in English. You can select to alter several of the non-editable email areas (e.g. footer as well as privacy plan text) to one of 10 languages offered, mostly European. Assistance and the data base is readily available in 4 languages. Somewhat complicated, yet at the very least there’s some initiative to support multilingual users and also target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a function to inspect the email for errors (missing web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that allows you to sneak peek exactly how e-mails will search for certain recipients, although this really did not seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and then feel bitter. If it takes place once more, they are relocated right into a put on hold bounce category. They have a ‘ suggested for elimination’ filter readily available to see these, however don’t remove them automatically.



Import/export available although it’s not as simple as maybe– you need to first enable sophisticated e-mail consents under Account Settings.

Storage readily available for images as well as information


All plans come with limitless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Various degrees of account gain access to


The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous quantity of combinations and apps , virtually 400.

Touchdown Page Builder

of course

This is just offered through their form contractor, and it’s really fundamental. Rather, we ‘d recommend these free landing page home builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, consisting of online chat, phone support, a data base and also community-based assistance. Nonetheless, I discovered that the chat as well as phone support weren’t constantly offered, which was a little aggravating. When I had the ability to get hold of chat assistance, however, I did discover them to be beneficial as well as receptive . Keep in mind that you’ll require to call order to terminate your registration, which is quite annoying.

General ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of the boxes. The main issue here, though, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves repeat through their website, they are a tool for small businesses. And, because of this, it’s worth assessing them on these terms. As mentioned over, they absolutely have enough of the basics covered to satisfy most local business, as well as if it were as simple as that after that we would certainly recommend them extra very.

The problem, these days, is that there are lots of various other email tools using even more than Constant Contact, and also for a great deal less cash. This includes not only includes, but additionally customer experience. For the amount you pay with Constant Contact, you might locate yourself making use of a lot a lot more powerful tools such as ActiveCampaign and GetResponse.

And also with recent enhancements to automations as well as reporting, as well as the enhancement of new functions like a web site builder, it does look like they’re making an effort to enhance the product. Their lack of sophisticated functions makes it tough to recommend them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there might be other passions at play there.

Attempt Constant Contact now free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified strategy (it only features autoresponders). They also use robust reports and also analysis devices. They are even more affordable than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing tools on the marketplace. It’s available in 6 languages and also includes advanced automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It features lots of sophisticated attributes (e.g. a webinar tool), has superb automations and also provides one of the very best spam and layout testing tools we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the best alternatives to Constant Contact, check it out here. You can also try out our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be much better off taking a look at any one of these CRMs for small businesses, which will certainly be even more economical. There are even a lot of outstanding cost-free CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software program for small companies. It securely shops your customer data and also offers a safe and secure way to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for tiny businesses. The issue, these days, is that there are plenty of various other email tools providing even much more than Constant Contact, and for a lot less cash. For the quantity you pay with Constant Contact, you can locate on your own making use of much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders).

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