Constant Contact - Create Email Marketing Campaigns Like a Pro

How Many Customers Does Constant Contact Have

Constant Contact have remained in the e-mail advertising and marketing game since 1995. During that time, they’ve handled to become one of the most secondhand e-mail tools worldwide, after Mailchimp.

Something I observed is that Constant Contact is really typically the leading choice for many various other review websites. Normally, I am curious to see if our detailed analysis creates the very same end result.

You might have had a look at the Constant Contact reviews offered by customers online, also, as well as whilst they are pretty positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical method and also uses our sensible experience and also understanding of loads of various other simple as well as innovative advertising automation devices.

What makes them special is that they’ve added a number of attributes over the years that few of their rivals sporting activity, such as digital product downloads, occasion management, appointment scheduling and social projects. These all include in the varied listing of e-mail choices readily available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a industry with around 400 apps and assimilations that deal with also one of the most particular niche of items. Yet regardless of these flashy numbers and also functions, passion in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Enough reason for us to take a more detailed check out Constant Contact’s ins & outs and also check if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their rates aren’t the most economical, particularly when you consider that their features just aren’t that advanced. Strategies begin with $9.99/ month, yet this only enables 500 clients, as well as rates increase pretty greatly afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total prices overview

Cons and also pros


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather distinct in this regard, being among the few e-mail marketing tools to enable you to take care of occasion enrollments, tickets, and also invites . Keep in mind that this function includes its own charges: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact doesn’t use one of the most sophisticated automations. While they do supply set off campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll find that much cheaper devices supply comparable degrees of automation– MailerLite and also Sendinblue, for instance.

Ranking information


Reduce of Use

Normally it’s easy to navigate, though a bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve included more capability, some points have actually ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, particularly in the designing division. Apart from that it’s simple to deal with.



This is really fundamental, only enabling you to place straightforward greetings or contact information. There is no if/then/else reasoning readily available.

Email types

Classic, autoresponders, basic automations, persisting e-newsletters, A/B testing, event registrations, surveys, surveys as well as discount coupons .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) themes to pick from, with varying degrees of top quality (some are respectable, while others look a little fundamental and also outdated). You can also start from scratch, and also make use of a convenient feature called ‘Brand your e-mail’ to auto-generate a template based on your site’s colors and also logo.

Email Marketing Automation

It likewise produces pre-defined contact sections based on your consumers’ interactions with your on the internet store (e.g. repeat, lapsed and potential consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available.

Listing Management

You can create sectors from get in touch with activity, list subscription, call details, tags, or ecommerce task. You can likewise create a segment from your call understandings and tag contacts based on contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and also it merely provides a summary box, standard area options (which you can not contribute to) and afterwards a checklist, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too badly, reaching one of the most preferred email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records and also Analysis

In addition to common open as well as click reports, spam, bounce and also unsubscribe prices are additionally readily available. You additionally obtain click warmth maps, and some useful review reports such as open and also click trends, opens up by tool, % of get in touches with engaged, and the majority of successful subject line.


The website and the device are only readily available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to one of 10 languages offered, mostly European.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a function to examine the email for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that permits you to sneak peek how e-mails will search for details recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and then dislike. They are moved into a suspended bounce classification if it occurs again. They have actually a ‘recommended for removal’ filter offered to check out these, however do not remove them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you need to initially allow sophisticated e-mail approvals under Account Settings.

Storage available for data as well as pictures


All plans include unlimited storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Different degrees of account access


The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of assimilations and apps , almost 400.

Landing Page Builder


This is just available through their kind building contractor, as well as it’s very fundamental. Instead, we ‘d advise these free touchdown page building contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of real-time conversation, phone assistance, a data base as well as community-based support. I discovered that the conversation and also phone assistance weren’t constantly readily available, which was a little frustrating. When I was able to get hold of conversation assistance, nevertheless, I did discover them to be responsive as well as useful . Keep in mind that you’ll need to call in order to terminate your subscription, which is rather annoying.

Overall ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The primary concern below, however, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. And also, thus, it’s worth evaluating them on these terms. As pointed out over, they absolutely have enough of the fundamentals covered to please most small companies, as well as if it were as basic as that after that we ‘d recommend them more very.

The problem, these days, is that there are lots of other email devices providing much more than Constant Contact, as well as for a whole lot less money. This consists of not only features, however likewise customer experience. In fact, for the amount you pay with Constant Contact, you might find yourself using a lot more effective devices such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations as well as reporting, and also the enhancement of brand-new features like a website contractor, it does look like they’re making an effort to enhance the product. Their absence of innovative features makes it hard to suggest them over others at this price point.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there might be other interests at play there.

Attempt Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They likewise provide robust records as well as analysis devices. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising devices on the market. It’s readily available in 6 languages and comes with advanced automation alternatives and also a built-in CRM.
  • GetResponse is a strong alternative. It features numerous advanced attributes (e.g. a webinar tool), offers and has excellent automations one of the best spam as well as layout screening devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best alternatives to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be better off having a look at any one of these CRMs for local business, which will certainly be much more affordable. There are also lots of superb cost-free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for small companies. It safely shops your client data as well as offers a safe way to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability tests.

In spite of these showy numbers as well as features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for small organizations. The issue, these days, is that there are lots of other e-mail devices supplying also much more than Constant Contact, and also for a great deal much less money. For the quantity you pay with Constant Contact, you might locate on your own utilizing much more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders).

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