Constant Contact - Create Email Marketing Campaigns Like a Pro

How To Change An Email Address In Constant Contact

Constant Contact have actually been in the e-mail marketing video game considering that 1995. Throughout that time, they’ve managed to turn into one of one of the most pre-owned email devices worldwide, after Mailchimp.

Something I noticed is that Constant Contact is extremely commonly the leading option for several various other testimonial websites. Normally, I am curious to see if our thorough evaluation creates the exact same result.

You may have had a look at the Constant Contact reviews used by customers online, also, and also whilst they are pretty favorable, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic strategy and uses our sensible experience and also expertise of lots of various other basic and innovative marketing automation devices.

What makes them special is that they’ve included several functions over the years that few of their competitors sport, such as electronic product downloads, occasion management, consultation organizing and also social campaigns. These all include in the diverse list of email options available, in addition to automations and recurring newsletters.

Constant Contact boast a market with around 400 applications and also combinations that satisfy also the most particular niche of items. In spite of these showy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a closer look at Constant Contact’s ins & outs as well as inspect.
Discover listed below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their prices aren’t one of the most budget friendly, particularly when you consider that their functions simply aren’t that advanced. Plans begin with $9.99/ month, yet this only enables 500 customers, and prices rise quite greatly afterwards.

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Constant Contact screenshots

Constant Contact Pricing

> Compare costs with our cost calculator

> Find out even more concerning Constant Contact’s strategies in our total pricing guide

Pros as well as Cons


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind in this regard, being among the few email advertising and marketing devices to enable you to manage event registrations, tickets, and invitations . Keep in mind that this feature features its very own fees: 5.4% + $0.80 for every ticket marketed or purchase conducted.

Not advised if:

You need innovative automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t offer one of the most innovative automations. While they do offer activated campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll locate that other more affordable tools provide similar degrees of automation– MailerLite and Sendinblue, for instance.

Ranking details


Reduce of Use

Typically it’s very easy to navigate, though a little bit dull-looking. You can get to many places within a number of clicks, though as they’ve included extra capability, some points have actually come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, especially in the styling division. In addition to that it’s simple to work with.



This is very standard, just allowing you to insert easy greetings or call details. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, fundamental automations, persisting e-newsletters, A/B screening, occasion enrollments, studies, promo codes and also polls .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) design templates to select from, with differing levels of top quality (some are suitable, while others look a little standard and dated). You can also go back to square one, as well as utilize a helpful attribute called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s colors as well as logo.

Email Marketing Automation

They offer autoresponders as well as abandoned cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined contact segments based upon your customers’ interactions with your on-line shop (e.g. repeat, expired and also possible clients). Automations based upon contact triggers (e.g. e-mail opens up, clicks) are additionally available. It’s worth noting that the automations aren’t the most versatile, as you can not truly incorporate problems and activities as you can in lots of various other tools.

List Management

You can produce sections from call activity, checklist membership, contact information, tags, or ecommerce task. You can likewise develop a section from your get in touch with understandings and tag contacts based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it simply supplies a description box, basic area alternatives (which you can not contribute to) and afterwards a list, or checklists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well badly, reaching the most prominent email suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and Analysis

Along with standard open as well as click reports, spam, bounce and unsubscribe rates are additionally offered. You likewise get click heat maps, as well as some useful overview reports such as open as well as click patterns, opens by device, % of contacts engaged, and many effective subject line. You can also contrast campaigns. Nevertheless, advanced tracking such as social monitoring isn’t readily available.


Right here’s where it gets a little bit hairy. The site and the device are just readily available in English. You can select to alter some of the non-editable e-mail sections (e.g. footer and privacy policy message) to one of 10 languages readily available, primarily European. Assistance and also the data base is readily available in 4 languages. A little complicated, yet at the very least there’s some effort to support multilingual individuals and also target markets.

More Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a attribute to check the e-mail for errors (missing links, placeholder text that hasn’t been updated, and so on). There’s also a device that allows you to sneak peek exactly how e-mails will look for specific recipients, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on short-lived hold for 15 days, and after that dislike. They are relocated into a suspended bounce group if it takes place once again. They have actually a ‘ suggested for elimination’ filter available to watch these, yet don’t remove them automatically.



Import/export readily available although it’s not as uncomplicated as it could be– you need to initially make it possible for innovative email permissions under Account Settings.

Storage offered for pictures and information


All plans feature limitless storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous quantity of integrations and applications , nearly 400.

Touchdown Page Builder


This is just available through their form contractor, as well as it’s extremely standard. Rather, we would certainly suggest these cost-free touchdown page contractors.

Client Support

3.5/ 5.

There are several networks of support, including online conversation, phone support, a expertise base as well as community-based support. I located that the conversation as well as phone assistance weren’t constantly readily available, which was a little irritating.

Overall score.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The major concern below, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves restate via their site, they are a device for local business. As well as, thus, it’s worth examining them on these terms. As discussed above, they absolutely have sufficient of the essentials covered to satisfy most small businesses, as well as if it were as straightforward as that after that we would certainly recommend them much more very.

The problem, these days, is that there are lots of other e-mail devices offering a lot more than Constant Contact, as well as for a great deal less money. This includes not only includes, but also user experience. For the amount you pay with Constant Contact, you might discover yourself using much extra effective tools such as ActiveCampaign and GetResponse.

And also with recent enhancements to automations and coverage, and the enhancement of brand-new functions like a site builder, it does look like they’re making an initiative to improve the item. Their lack of advanced functions makes it difficult to recommend them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly assert that there might be other rate of interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple technique (it just features autoresponders). They additionally offer durable reports as well as analysis tools. They are also more affordable than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising and marketing devices on the marketplace. It’s offered in 6 languages and also includes advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong choice. It includes lots of sophisticated attributes (e.g. a webinar device), has outstanding automations and provides one of the best spam and layout testing tools we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the most effective alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to get into the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off having a look at any of these CRMs for local business, which will certainly be even more affordable. There are even lots of outstanding totally free CRMs to select from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for small businesses. It securely stores your client data as well as uses a protected means to manage your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability examinations.

Regardless of these fancy numbers and also functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their site, they are a tool for tiny organizations. The issue, these days, is that there are lots of various other e-mail devices offering also extra than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you might find yourself making use of much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders).

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