Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising and marketing game because 1995. During that time, they’ve managed to turn into one of the most pre-owned email devices in the world, after Mailchimp.

Something I discovered is that Constant Contact is very usually the leading option for lots of other testimonial websites. Naturally, I wonder to see if our comprehensive evaluation generates the same result.

You could have taken a look at the Constant Contact reviews offered by users online, as well, as well as whilst they are rather positive, they may not provide you the whole picture. Our evaluation of Constant Contact is based on a methodical approach as well as uses our practical experience as well as knowledge of loads of various other simple and innovative marketing automation tools.

What makes them special is that they’ve included numerous features over the years that few of their rivals sport, such as digital item downloads, event monitoring, consultation scheduling as well as social campaigns. These all contribute to the diverse checklist of email choices readily available, along with automations and recurring e-newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that cater to also one of the most specific niche of products. Despite these flashy numbers as well as features, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a closer look at Constant Contact’s ins & outs and check if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards local business, however their costs aren’t one of the most affordable, particularly when you take into consideration that their attributes simply aren’t that progressed. Strategies start from $9.99/ month, yet this only permits 500 subscribers, as well as rates increase pretty sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete prices overview

Cons as well as pros


Is Constant Contact the ideal newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather unique hereof, being one of the few e-mail advertising and marketing devices to permit you to handle event tickets, registrations, and invitations . Keep in mind that this function features its own costs: 5.4% + $0.80 for each and every ticket marketed or transaction carried out.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not use one of the most sophisticated automations. While they do supply set off projects, autoresponders as well as abandoned cart projects (for Shopify just), you’ll discover that other much less expensive devices supply similar degrees of automation– MailerLite and Sendinblue.

Rating information


Relieve of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve added extra performance, some points have actually come to be a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, however light on features, particularly in the styling department. Aside from that it’s simple to work with.


of course

This is extremely basic, just allowing you to put simple greetings or call details. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, basic automations, repeating newsletters, A/B screening, occasion enrollments, vouchers, surveys as well as polls .

Choice and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with varying degrees of quality (some are good, while others look a little standard and dated). You can likewise go back to square one, and also use a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s shades and logo design.

Email Marketing Automation

They use autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It also creates pre-defined contact sectors based on your clients’ communications with your online shop (e.g. repeat, lapsed and prospective customers). Automations based upon call triggers (e.g. e-mail opens up, clicks) are also offered. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not truly combine conditions and activities as you can in lots of other devices.

Checklist Management

You can produce sections from get in touch with task, listing subscription, call details, tags, or ecommerce activity. You can additionally develop a section from your call insights as well as tag contacts based upon get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it just provides a summary box, fundamental field choices (which you can not add to) and after that a list, or listings, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well severely, reaching the most prominent e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

Along with conventional open and click records, spam, bounce as well as unsubscribe rates are likewise offered. You likewise get click warm maps, and also some useful summary records such as open and click trends, opens up by gadget, % of calls involved, as well as the majority of effective subject line. You can additionally contrast projects. However, advanced tracking such as social tracking isn’t readily available.


Right here’s where it gets a little bit hairy. The device and also the website are just readily available in English. You can pick to change a few of the non-editable email sections (e.g. footer and also personal privacy plan message) to one of 10 languages offered, mainly European. Support and also the data base is offered in 4 languages. Slightly confusing, however at the very least there’s some effort to support multilingual customers as well as target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a attribute to check the e-mail for mistakes ( missing out on web links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that allows you to preview exactly how e-mails will seek particular recipients, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are put on momentary hold for 15 days, and then frown at. They are moved into a put on hold bounce group if it occurs once more. They have a ‘recommended for removal’ filter offered to check out these, but do not eliminate them immediately.



Import/export available although it’s not as simple as it could be– you require to initially enable innovative email permissions under Account Settings.

Storage space available for information as well as photos


All plans include endless storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different degrees of account gain access to


The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge amount of combinations and also applications , nearly 400.

Touchdown Page Builder

of course

This is just readily available via their kind contractor, and it’s really basic. Rather, we ‘d recommend these free touchdown page home builders.

Client Support

3.5/ 5.

There are a number of networks of support, consisting of online conversation, phone assistance, a data base and community-based support. However, I located that the chat and also phone support weren’t always offered, which was a little discouraging. When I had the ability to acquire chat support, nonetheless, I did locate them to be responsive as well as helpful . Bear in mind that you’ll require to employ order to terminate your membership, which is rather frustrating.

General rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of the boxes. The primary issue below, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves state with their site, they are a tool for small companies. And also, therefore, it’s worth reviewing them on these terms. As pointed out above, they absolutely have enough of the basics covered to please most local business, and also if it were as basic as that after that we ‘d recommend them much more extremely.

The issue, nowadays, is that there are lots of other e-mail devices using even more than Constant Contact, and for a great deal much less money. This includes not only includes, yet likewise customer experience. For the quantity you pay with Constant Contact, you could find on your own using much more effective devices such as ActiveCampaign and GetResponse.

They do get factors for their decent deliverability rates, assimilations ( specifically social media sites assimilations), and for enabling various accessibility degrees for separate customers. And also with current improvements to automations and coverage, and the enhancement of new functions like a web site home builder, it does look like they’re making an effort to improve the item. Yet their lack of innovative attributes makes it hard to suggest them over others at this cost point. (You’ll see we don’t provide them as a great Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there might be other interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified method (it only features autoresponders). They also use durable records and analysis tools. They are even more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising tools on the marketplace. It’s available in 6 languages and also features advanced automation alternatives and a integrated CRM.
  • GetResponse is a solid choice. It comes with numerous innovative features (e.g. a webinar device), has excellent automations as well as provides one of the very best spam and style screening devices we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth overview with the best choices to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly like to enter the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you ‘d be much better off having a look at any of these CRMs for small companies, which will be much more cost effective. There are even a lot of excellent cost-free CRMs to pick from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software program for local business. It securely stores your consumer data and supplies a safe means to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability examinations.

Regardless of these showy numbers and also features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for little companies. The concern, these days, is that there are plenty of other e-mail tools offering also extra than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you could discover on your own making use of much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders).

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