Constant Contact - Create Email Marketing Campaigns Like a Pro

How To Use Social Share With Constant Contact

Constant Contact have actually been in the email marketing game because 1995. Throughout that time, they’ve handled to turn into one of the most previously owned e-mail tools in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely often the top option for lots of various other review web sites. Normally, I am curious to see if our thorough evaluation generates the very same result.

You could have checked out the Constant Contact testimonials used by customers online, too, and also whilst they are pretty positive, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic method and utilizes our practical experience as well as understanding of dozens of other simple as well as sophisticated marketing automation devices.

What makes them unique is that they’ve added several attributes for many years that few of their rivals sport, such as electronic product downloads, event management, appointment organizing and social campaigns. These all add to the varied listing of email options readily available, in addition to automations and also recurring newsletters.

Constant Contact boast a marketplace with around 400 applications as well as integrations that cater to also the most particular niche of items. Yet despite these showy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a better consider Constant Contact’s ins & outs and also check if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their prices aren’t one of the most economical, specifically when you take into consideration that their attributes simply aren’t that advanced. Plans start from $9.99/ month, however this just allows for 500 customers, and also costs increase rather sharply afterwards.

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Constant Contact Pricing

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Cons and also pros


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly distinct in this regard, being among the few e-mail advertising and marketing tools to enable you to take care of occasion enrollments, tickets, and also invitations . Bear in mind that this feature includes its own charges: 5.4% + $0.80 for every ticket offered or purchase performed.

Not advised if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide one of the most advanced automations. While they do offer caused projects, autoresponders as well as deserted cart projects (for Shopify just), you’ll locate that other much more affordable devices use comparable levels of automation– MailerLite as well as Sendinblue.

Score details


Alleviate of Use

Normally it’s easy to browse, though a bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve included much more performance, some points have become a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, but light on features, particularly in the styling division. Besides that it’s simple to collaborate with.



This is extremely basic, only permitting you to insert easy introductions or contact details. There is no if/then/else reasoning offered.

Email types

Classic, autoresponders, standard automations, persisting e-newsletters, A/B screening, occasion enrollments, polls, surveys and vouchers .

Selection and also Flexibility of Template Designs

Not bad. There are around 200 (!) themes to pick from, with varying levels of quality (some are respectable, while others look a little standard and outdated). You can additionally start from scratch, and make use of a helpful function called ‘Brand your email’ to auto-generate a design template based upon your web site’s colors and logo.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It also produces pre-defined call sections based upon your clients’ communications with your on the internet shop (e.g. repeat, lapsed as well as potential customers). Automations based upon contact triggers (e.g. email opens up, clicks) are also offered. It’s worth noting that the automations aren’t the most flexible, as you can not actually incorporate problems as well as actions as you can in many other tools.

List Management

You can develop segments from get in touch with task, list subscription, get in touch with details, tags, or ecommerce task. You can likewise create a section from your call insights and tag calls based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, as well as it merely offers a summary box, standard field alternatives (which you can’t add to) and then a listing, or checklists, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not perform also severely, getting to the most preferred email providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

In enhancement to basic open and click reports, spam, bounce and unsubscribe rates are also readily available. You additionally get click warm maps, as well as some useful review reports such as open and click trends, opens up by tool, % of calls engaged, as well as most successful subject line.


Below’s where it gets a bit hirsute. The tool and the website are only readily available in English. You can pick to alter a few of the non-editable e-mail areas (e.g. footer as well as personal privacy policy message) to one of 10 languages readily available, mostly European. Assistance as well as the knowledge base is available in 4 languages. Slightly complicated, yet at least there’s some effort to sustain multilingual users as well as target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nonetheless, there is a attribute to examine the email for errors ( missing out on web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that enables you to sneak peek how emails will look for specific recipients, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on temporary hold for 15 days, and then resent. If it occurs once again, they are moved right into a suspended bounce group. They have a ‘recommended for elimination’ filter available to watch these, however don’t remove them immediately.



Import/export available although it’s not as simple as it could be– you require to initially enable advanced e-mail consents under Account Settings.

Storage readily available for data and images


All plans come with unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different levels of account accessibility


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of apps and combinations , almost 400.

Landing Page Builder

of course

This is just available via their type builder, and it’s extremely standard. Instead, we ‘d recommend these cost-free touchdown web page home builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of live conversation, phone support, a knowledge base and also community-based support. I found that the conversation and also phone assistance weren’t always available, which was a little discouraging. When I was able to acquire chat support, nonetheless, I did discover them to be helpful and responsive . Bear in mind that you’ll need to employ order to terminate your subscription, which is pretty frustrating.

Total rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of packages. The primary problem right here, though, is that they’re asking a premium price for a sub-premium product.

Final thought.

As Constant Contact themselves repeat through their website, they are a device for small businesses. And also, because of this, it’s worth reviewing them on these terms. As pointed out over, they absolutely have enough of the essentials covered to satisfy most small businesses, and also if it were as straightforward as that after that we would certainly suggest them extra very.

The problem, these days, is that there are a lot of various other e-mail devices supplying a lot more than Constant Contact, and also for a whole lot much less cash. This includes not just includes, but additionally user experience. For the amount you pay with Constant Contact, you can find yourself making use of much extra effective devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability rates, integrations (particularly social media sites integrations), and also for permitting various access degrees for different users. And also with recent enhancements to automations as well as coverage, and the addition of new attributes like a site building contractor, it does appear like they’re making an effort to improve the item. Their lack of innovative attributes makes it difficult to recommend them over others at this price factor. (You’ll see we don’t note them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly assert that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple strategy (it just includes autoresponders). They also supply durable reports as well as analysis tools. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising and marketing tools on the marketplace. It’s available in 6 languages and also includes innovative automation alternatives as well as a built-in CRM.
  • GetResponse is a solid choice. It includes numerous sophisticated attributes (e.g. a webinar device), supplies and has exceptional automations among the best spam and design testing tools we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the very best alternatives to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be better off taking a look at any one of these CRMs for local business, which will certainly be much more economical. There are even a lot of outstanding complimentary CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for small businesses. It safely stores your customer information and also supplies a safe and secure way to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Despite these showy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a device for small businesses. The concern, these days, is that there are plenty of various other e-mail tools offering even a lot more than Constant Contact, as well as for a lot much less money. For the amount you pay with Constant Contact, you can locate on your own making use of much a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplified approach (it only includes autoresponders).

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