Constant Contact - Create Email Marketing Campaigns Like a Pro

Inserting A Photo In A Constant Contact Document

Constant Contact have actually remained in the e-mail advertising game given that 1995. Throughout that time, they’ve managed to turn into one of one of the most previously owned email tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely typically the top choice for many various other testimonial internet sites. Normally, I am curious to see if our thorough evaluation generates the very same outcome.

You could have taken a look at the Constant Contact reviews used by customers online, as well, and also whilst they are rather favorable, they might not give you the whole picture. Our review of Constant Contact is based upon a systematic approach as well as uses our functional experience as well as understanding of dozens of other easy and also innovative advertising automation tools.

What makes them special is that they’ve included several features for many years that few of their competitors sport, such as digital product downloads, occasion monitoring, consultation scheduling and also social campaigns. These all add to the diverse checklist of email choices readily available, along with automations as well as reoccuring newsletters.

Constant Contact brag a market with around 400 apps and also combinations that accommodate also one of the most specific niche of products. Yet regardless of these flashy numbers and also attributes, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough reason for us to take a closer check out Constant Contact’s outs & ins and check if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, however their prices aren’t one of the most budget-friendly, particularly when you think about that their functions simply aren’t that advanced. Plans begin with $9.99/ month, but this just allows for 500 clients, and rates increase rather greatly after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates overview

Pros as well as Cons


Is Constant Contact the best newsletter solution for you?

Advised if:

You run events:

Constant Contact is rather unique hereof, being just one of minority e-mail marketing devices to allow you to manage event invitations, enrollments, and tickets . Keep in mind that this attribute includes its own fees: 5.4% + $0.80 for every ticket marketed or purchase conducted.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t provide the most innovative automations. While they do use set off projects, autoresponders and also deserted cart projects (for Shopify just), you’ll discover that more affordable devices offer similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Score details


Reduce of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve added more functionality, some things have ended up being a little hidden, as an example, automations.

Newsletter Creation


The editor is fast, however light on functions, particularly in the designing division. In addition to that it’s simple to work with.


of course

This is extremely fundamental, just enabling you to insert simple introductions or call information. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, basic automations, persisting e-newsletters, A/B screening, occasion registrations, polls, vouchers and studies .

Choice and also Flexibility of Template Designs

Not poor. You can additionally start from scratch, as well as use a convenient attribute called ‘Brand your e-mail’ to auto-generate a theme based on your site’s colors and logo design.

Email Marketing Automation

They supply autoresponders and deserted cart campaigns for Shopify and also WooCommerce. It also creates pre-defined contact segments based on your clients’ interactions with your on the internet shop (e.g. repeat, lapsed and possible customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also available. It’s worth noting that the automations aren’t one of the most versatile, as you can not truly integrate conditions as well as actions as you can in many other tools.

List Management

You can create sections from get in touch with task, listing subscription, contact details, tags, or ecommerce activity. You can additionally produce a section from your contact understandings and tag contacts based upon contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, and also it merely supplies a description box, standard area alternatives (which you can’t contribute to) and afterwards a checklist, or checklists, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out as well badly, reaching the most preferred email suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

In enhancement to conventional open and click reports, spam, bounce and also unsubscribe prices are also readily available. You likewise get click warm maps, as well as some valuable overview records such as open and click trends, opens up by gadget, % of get in touches with engaged, and also the majority of successful subject line.


Below’s where it obtains a bit hirsute. The site as well as the tool are only readily available in English. You can choose to transform some of the non-editable e-mail areas (e.g. footer and personal privacy plan message) to one of 10 languages readily available, mainly European. Assistance as well as the knowledge base is offered in 4 languages. Somewhat complicated, however at least there’s some initiative to support multilingual users and audiences.

Further Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a attribute to check the email for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that allows you to preview exactly how e-mails will certainly seek details receivers, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on momentary hold for 15 days, and after that feel bitter. If it happens again, they are moved into a suspended bounce category. They have a ‘ advised for removal’ filter readily available to watch these, yet don’t eliminate them automatically.



Import/export readily available although it’s not as uncomplicated as it could be– you need to first make it possible for innovative e-mail permissions under Account Settings.

Storage offered for data and also photos


All strategies include unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Different levels of account access

of course

The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial amount of apps and integrations , practically 400.

Landing Page Builder

of course

This is just offered through their type home builder, and it’s really fundamental. Instead, we would certainly advise these complimentary touchdown web page building contractors.

Customer Support

3.5/ 5.

There are numerous networks of support, including live chat, phone support, a knowledge base as well as community-based support. I found that the conversation and also phone support weren’t always readily available, which was a little irritating.

Total rating.

3.6/ 5.

For a basic email device, Constant Contact ticks most of the boxes. The major issue right here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves repeat through their website, they are a device for local business. And also, because of this, it’s worth examining them on these terms. As stated over, they definitely have sufficient of the essentials covered to please most small businesses, and if it were as easy as that then we ‘d suggest them extra very.

The issue, nowadays, is that there are lots of other email tools providing a lot more than Constant Contact, and also for a whole lot much less cash. This consists of not just includes, however also customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself utilizing far more effective devices such as ActiveCampaign and also GetResponse.

They do get points for their respectable deliverability rates, integrations ( especially social networks integrations), as well as for permitting various access levels for different customers. As well as with recent improvements to automations and coverage, and the addition of new features like a site building contractor, it does look like they’re making an initiative to boost the product. However their absence of innovative functions makes it hard to recommend them over others at this rate point. (You’ll see we do not list them as a good Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly assert that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simple approach (it only includes autoresponders). They likewise provide robust records as well as analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising devices on the marketplace. It’s readily available in 6 languages as well as includes innovative automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It includes several sophisticated functions (e.g. a webinar tool), uses as well as has outstanding automations among the very best spam as well as layout testing tools we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed overview with the most effective alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for little companies, which will be much more economical. There are even plenty of excellent complimentary CRMs to select from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software for local business. It safely shops your consumer data and provides a protected means to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

Despite these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for tiny businesses. The problem, these days, is that there are lots of other email tools providing also a lot more than Constant Contact, as well as for a whole lot much less cash. For the amount you pay with Constant Contact, you can discover on your own using a lot a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simple method (it only features autoresponders).

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