Constant Contact - Create Email Marketing Campaigns Like a Pro

Inside Sales Consultant Constant Contact

Constant Contact have actually remained in the e-mail advertising video game because 1995. During that time, they’ve taken care of to become one of one of the most pre-owned email tools worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is really typically the leading option for several various other testimonial internet sites. Normally, I wonder to see if our comprehensive evaluation produces the very same outcome.

You might have looked into the Constant Contact testimonials supplied by users online, also, and also whilst they are rather favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic method as well as uses our practical experience and expertise of lots of other simple and also sophisticated advertising automation tools.

What makes them special is that they’ve included numerous functions throughout the years that few of their rivals sport, such as electronic item downloads, event monitoring, appointment scheduling as well as social campaigns. These all include in the diverse listing of e-mail options readily available, along with automations and repeating newsletters.

Constant Contact brag a marketplace with around 400 applications as well as combinations that deal with also one of the most niche of items. Despite these fancy numbers as well as features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s outs & ins as well as examine if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, however their rates aren’t one of the most affordable, specifically when you take into consideration that their functions just aren’t that advanced. Plans begin with $9.99/ month, however this only permits 500 subscribers, and also prices increase rather sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete prices guide

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather unique in this regard, being just one of minority email marketing devices to allow you to take care of occasion tickets, invites, as well as registrations . Remember that this attribute comes with its very own fees: 5.4% + $0.80 for every ticket offered or deal carried out.

Not advised if:

You require sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t offer the most innovative automations. While they do provide caused campaigns, autoresponders as well as deserted cart projects (for Shopify just), you’ll locate that other more affordable tools use similar degrees of automation– MailerLite and Sendinblue, as an example.

Ranking details


Ease of Use

Generally it’s simple to browse, though a bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve added a lot more capability, some things have actually become a little concealed, for example, automations.

Newsletter Creation


The editor is fast, yet light on attributes, specifically in the designing division. Aside from that it’s simple to work with.


of course

This is very fundamental, only allowing you to place easy introductions or call information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, occasion enrollments, vouchers, studies as well as polls .

Choice as well as Flexibility of Template Designs

Not bad. You can likewise start from scrape, and use a handy feature called ‘Brand your email’ to auto-generate a design template based on your web site’s shades and also logo.

Email Marketing Automation

They supply autoresponders as well as deserted cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined call segments based upon your customers’ communications with your on-line store (e.g. repeat, expired as well as prospective customers). Automations based upon contact triggers (e.g. email opens, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most versatile, as you can’t actually combine conditions and also actions as you can in several various other tools.

Listing Management

You can develop sectors from call activity, list subscription, get in touch with information, tags, or ecommerce activity. You can additionally develop a segment from your contact understandings as well as tag get in touches with based upon contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, as well as it merely uses a description box, basic area options (which you can’t add to) and then a checklist, or listings, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out also severely, getting to the most popular e-mail providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and also Analysis

In addition to conventional open and click records, spam, bounce and unsubscribe rates are also readily available. You likewise obtain click warmth maps, as well as some valuable overview records such as open as well as click trends, opens by gadget, % of contacts involved, and also a lot of effective subject line.


Below’s where it obtains a bit hirsute. The device and the website are only readily available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer and also privacy plan text) to among 10 languages available, mostly European. Assistance and the knowledge base is available in 4 languages. A little complicated, but at the very least there’s some initiative to support multilingual customers and also audiences.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a feature to examine the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a tool that enables you to sneak peek how emails will certainly try to find certain recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are put on short-lived hold for 15 days, and after that frown at. They are moved right into a suspended bounce classification if it takes place once more. They have actually a ‘ suggested for elimination’ filter readily available to check out these, however don’t eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you need to initially allow sophisticated email authorizations under Account Settings.

Storage space offered for images and information


All plans come with limitless storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account access

of course

The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of combinations and also applications , practically 400.

Touchdown Page Builder

of course

This is only offered via their type builder, as well as it’s very standard. Rather, we ‘d advise these cost-free landing page contractors.

Customer Support

3.5/ 5.

There are a number of networks of support, consisting of online chat, phone support, a knowledge base and community-based assistance. I discovered that the chat and also phone support weren’t always available, which was a little frustrating. When I was able to get hold of conversation support, however, I did discover them to be receptive and also useful . Bear in mind that you’ll need to call in order to terminate your registration, which is quite aggravating.

Total ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of packages. The main issue right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves restate through their site, they are a tool for small businesses. And, as such, it’s worth examining them on these terms. As pointed out above, they absolutely have enough of the fundamentals covered to please most small businesses, as well as if it were as easy as that after that we ‘d suggest them more highly.

The problem, these days, is that there are lots of various other e-mail devices supplying much more than Constant Contact, as well as for a lot less cash. This includes not just includes, yet likewise user experience. Actually, for the quantity you pay with Constant Contact, you could find yourself using far more effective devices such as ActiveCampaign and GetResponse.

And also with current improvements to automations and reporting, and also the addition of new features like a website home builder, it does look like they’re making an effort to improve the item. Their absence of advanced functions makes it challenging to suggest them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly assert that there could be various other rate of interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplified strategy (it only features autoresponders). They additionally supply robust reports as well as evaluation tools. They are even less costly than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising and marketing devices on the market. It’s offered in 6 languages and comes with advanced automation choices and a built-in CRM.
  • GetResponse is a solid alternative. It includes several innovative features (e.g. a webinar device), has exceptional automations and supplies one of the best spam as well as layout testing devices we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the most effective choices to Constant Contact, check it out below. You can also try our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to enter into the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be far better off taking a look at any of these CRMs for small businesses, which will certainly be much more budget-friendly. There are even a lot of excellent cost-free CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for small companies. It safely shops your client information as well as supplies a protected method to manage your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Regardless of these flashy numbers and also attributes, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for tiny businesses. The problem, these days, is that there are plenty of other email devices using also more than Constant Contact, and for a whole lot less money. For the quantity you pay with Constant Contact, you could find yourself utilizing much extra effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified method (it only includes autoresponders).

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