Constant Contact - Create Email Marketing Campaigns Like a Pro

Integrate Zendesk Chat With Constant Contact

Constant Contact have remained in the email marketing video game given that 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email tools in the world, after Mailchimp.

One point I noticed is that Constant Contact is very commonly the top option for several other review web sites. Normally, I am curious to see if our in-depth evaluation produces the same result.

You might have had a look at the Constant Contact testimonials supplied by users online, as well, as well as whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic technique and also uses our practical experience and also knowledge of loads of other straightforward as well as advanced advertising and marketing automation devices.

What makes them special is that they’ve added a number of features for many years that few of their competitors sport, such as digital item downloads, occasion administration, appointment organizing as well as social campaigns. These all include in the varied checklist of email options offered, in addition to automations as well as recurring e-newsletters.

Constant Contact brag a industry with around 400 applications and assimilations that satisfy also one of the most specific niche of products. Regardless of these fancy numbers and features, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a better check out Constant Contact’s outs & ins as well as inspect if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their rates aren’t the most budget-friendly, particularly when you consider that their attributes simply aren’t that advanced. Plans start from $9.99/ month, yet this only enables 500 customers, as well as rates rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full pricing overview

Cons and also pros


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is rather unique in this regard, being one of minority e-mail marketing tools to allow you to take care of occasion tickets, registrations, and invitations . Keep in mind that this attribute includes its own charges: 5.4% + $0.80 for each and every ticket sold or transaction performed.

Not suggested if:

You require advanced automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t offer one of the most innovative automations. While they do use set off campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that various other much cheaper devices offer similar degrees of automation– MailerLite as well as Sendinblue.

Score information


Relieve of Use

Typically it’s simple to browse, though a little bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve included extra functionality, some things have actually become a little surprise, for example, automations.

E-newsletter Creation


The editor is quick, yet light on features, specifically in the designing department. Aside from that it’s simple to deal with.



This is extremely basic, only allowing you to insert easy introductions or get in touch with details. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, event registrations, surveys, vouchers and surveys .

Choice and Flexibility of Template Designs

Okay. There are around 200 (!) themes to choose from, with varying levels of high quality (some are good, while others look a little basic as well as dated). You can likewise go back to square one, and utilize a helpful feature called ‘Brand your email’ to auto-generate a design template based on your site’s shades and logo.

Email Marketing Automation

They use autoresponders as well as abandoned cart advocate Shopify and WooCommerce. It additionally creates pre-defined call sectors based on your clients’ interactions with your on the internet shop (e.g. repeat, lapsed and potential clients). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most versatile, as you can’t truly incorporate conditions and actions as you can in numerous various other devices.

List Management

You can produce segments from get in touch with activity, listing subscription, get in touch with information, tags, or ecommerce task. You can also produce a sector from your get in touch with understandings as well as tag calls based on call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it simply provides a description box, basic field options (which you can not add to) and then a listing, or checklists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not execute as well severely, reaching the most prominent e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Reports and also Analysis

In addition to typical open as well as click records, spam, bounce as well as unsubscribe rates are also available. You also obtain click warm maps, and also some valuable introduction records such as open and also click patterns, opens up by tool, % of contacts involved, and also many effective subject line. You can additionally compare projects. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


Right here’s where it gets a bit unshaven. The device and the website are only available in English. You can pick to transform some of the non-editable e-mail sections (e.g. footer and also privacy plan message) to one of 10 languages available, primarily European. Assistance and also the data base is offered in 4 languages. A little complicated, yet at the very least there’s some initiative to sustain multilingual users and also audiences.

More Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a function to check the email for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to sneak peek how e-mails will search for certain receivers, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and after that dislike. If it takes place once more, they are relocated right into a suspended bounce classification. They have actually a ‘recommended for elimination’ filter available to check out these, but do not remove them automatically.



Import/export offered although it’s not as uncomplicated as maybe– you need to first make it possible for innovative e-mail approvals under Account Settings.

Storage readily available for data and photos


All plans feature unrestricted storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Different levels of account gain access to

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous quantity of combinations and apps , practically 400.

Landing Page Builder


This is only readily available by means of their type builder, and also it’s extremely fundamental. Rather, we ‘d recommend these cost-free touchdown web page builders.

Customer Support

3.5/ 5.

There are numerous channels of support, including real-time conversation, phone assistance, a knowledge base and also community-based assistance. I located that the conversation and phone support weren’t constantly readily available, which was a little discouraging. When I was able to get hold of chat support, nevertheless, I did locate them to be receptive as well as useful . Keep in mind that you’ll require to call in order to cancel your subscription, which is rather bothersome.

Total ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks a lot of the boxes. The major concern below, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves restate through their site, they are a device for small companies. As well as, therefore, it’s worth assessing them on these terms. As stated over, they absolutely have sufficient of the essentials covered to satisfy most small companies, as well as if it were as easy as that after that we would certainly recommend them extra very.

The concern, these days, is that there are lots of other e-mail devices offering a lot more than Constant Contact, and also for a lot less money. This consists of not just features, yet likewise individual experience. For the amount you pay with Constant Contact, you could locate on your own making use of much extra powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their suitable deliverability rates, assimilations (particularly social networks combinations), and also for enabling various access degrees for different customers. As well as with recent enhancements to automations and coverage, and also the enhancement of new attributes like a internet site building contractor, it does look like they’re making an effort to boost the product. But their absence of sophisticated attributes makes it difficult to suggest them over others at this rate factor. (You’ll see we do not note them as a excellent Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly claim that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, and also it can’t be contrasted to Constant Contact’s simplified technique (it only includes autoresponders). They also use robust reports and also analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising and marketing devices on the market. It’s available in 6 languages and also includes advanced automation choices and a integrated CRM.
  • GetResponse is a strong alternative. It features several sophisticated features (e.g. a webinar tool), has outstanding automations and provides one of the most effective spam and style testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best alternatives to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly like to get into the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for small businesses, which will certainly be far more budget friendly. There are also plenty of excellent cost-free CRMs to choose from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for small companies. It safely stores your client information as well as supplies a protected way to handle your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability examinations.

Despite these flashy numbers as well as functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for little companies. The problem, these days, is that there are plenty of various other e-mail tools using also much more than Constant Contact, as well as for a lot much less money. For the amount you pay with Constant Contact, you could find yourself utilizing a lot extra effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simple method (it just features autoresponders).

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